Business Analyst Project Management

ERBERTO CARLUCCIO

** ******* *****, **********, ** 07054 973-***-**** adzjp8@r.postjobfree.com

www.linkedin.com/in/erberto-carluccio-18ba064/

SHAREPOINT BUSINESS ANALYST PROJECT MANAGEMENT

CAREER SUMMARY:

Experienced high-impact SharePoint analyst / project management / business analyst team lead IT professional with proven ability in elevating service delivery and achieving high technical performance. Strengths include designing, implementing, and upgrading a variety of software applications. Consolidated document management systems resulting in over $200,000 immediate and $50,000 annual savings. Possess expert diagnostic and analytical skills. Experienced problem solver able to urgently resolve software and network performance issues, ensuring service sustainability and business continuity.

PROJECT MANAGEMENT // LEADERSHIP // TEAM BUILDING // SHAREPOINT APPLICATION DEVELOPMENT // COLLABORATIVE // TEAMWORK // COMMUNICATION // ARCHITECTURE GOAL ORIENTED // JAVASCRIPT // PROBLEM SOLVING // SQL

PROCESS IMPROVEMENT // SMARTSHEET // COST OPTIMIZATION // RISK MANAGEMENT // INNOVATIVE APPLICATION INTEGRATION // WORKFLOW // SWIFT KNOWLEDGE // ATTENTION TO DETAIL // JIRA ANALYTICAL THINKER // TRUSTWORTHY // PRODUCT PRESENTATIONS

RISK ASSESSMENT // DISASTER RECOVERY // RESILIENCY

KEY ACCOMPLISHMENTS:

üAPPLICATION DEVELOPMENT: Developed applications for various business units involving gathering requirements and developing plans to increase efficiency and productivity for the business unit and their clients

üBUSINESS DEVELOPMENT: Presented new products and implemented enhancements

üDECOMMISSION PLATFORM: Consolidated document management systems resulting in over $200,000 immediate and $50,000 annual savings which also included various communications, SharePoint surveys and the migration of spaces to alternate platforms i.e., SharePoint

üTEAM COLLABORATION: Organized team video conferences, presentation series and member photo sharing sessions to help build a strong family like team environment for team members from various geographic locations.

EXPERIENCE:

BROADRIDGE FINANCIAL SOLUTIONS Newark, NJ

SENIOR BUSINESS ANALYST / PROJECT MANAGER - Contract 01/2021 - Present

Production Readiness team member ensuring seamless system rollout

Drive the collation, creation, and maintenance of various types of documentation, work with all functional teammates and assist with project management-related tasks such as meeting management, project plans, tracker maintenance and status updates.

Define system scope and user objectives, translate them into requirements and produce key artifacts including dashboards, presentations, demos, user documentation, etc. based on user needs and information gathered from conversations and document repositories.

Assist with the testing of a certification tool built to certify workstreams and application readiness for each release

Collect and analyze data for business process and data flows from JIRA, Confluence, Smartsheet, etc.

Provide key insight and evaluation as part of the Release Management workstream

Assist with other project management related tasks, such as running meetings, review risks and issues, create, update and present project plans/trackers and crafting status updates.

PERSHING LLC, a BNY MELLON company Florham Park, NJ

BUSINESS ANALYST SHAREPOINT PROJECT MANAGEMENT - VP 06/1997 - 01/2020

Designed, developed, enhanced & supported products for business units with the goal of increasing efficiency and productivity

•Set and customize word/excel template for a SharePoint library allowing data input display on SharePoint list

•Created workflow-based forms and surveys meant to gather relevant feedback used in decision making

•Created customized web sites, pages and lists for various business units

•Created SharePoint groups, defined permissions and trained the owners of site

•Extensive experience designing, implementing and managing application architectures, building systems, and workflow processes. Some of which include applications such as Customer Service Request Workflow, Broker Dealer Financial Tracking, Performance Evaluation and Entitlement Management.

•Created custom master page and customized menu based on permissions using Java Script

•Requirement gathering, documentation, business process analysis and design according to Agile methodology and Scrum practice with various business areas.

•Provided innovative solutions saving time and resources using various technologies.

•Collaborated directly with Financial Industry Regulatory Authority (FINRA) on multiple conversions of data delivery methods for all broker dealer financial conditions used in the internally developed Broker Dealer Financial Tracking application.

•Experienced in Multiple-database systems, workflow systems, and Web-enabled systems including Notrix to Import/export and synchronize data.

Project Management / Business Analyst

Led mission critical projects with resources in both U.S. and India

•Managed multiple technical project plans using Jira, MS Project and Excel for technical analysis, and design documents.

•Participated and awareness of Agile ceremonies (user story grooming, sprint planning).

•Create user stories and issues, plan sprints, and distribute tasks across our software team.

•Analyze and refine requirements for delivering the necessary technology service to business.

•Highlight/identify gaps in existing functionality

•Experienced in requirements elicitation sessions

Business Continuity

Business Continuity Point Lead for Department and team

•Managed rotating coverage for various business continuity events occurring throughout the year

•Prepared and maintained business continuity documentation to be used in case of a business continuity event

Decommissioning Platform

Managed the decommissioning of a Wiki platform

•Managed the decommissioning of one of the firms document management confluence wiki platform system which included various communications, SharePoint surveys and the migration of spaces to alternate platforms i.e., SharePoint

•Evaluated, recommended and implemented plan consolidating document management systems resulting in over $200,000 immediate and $50,000 annual savings

•Evaluated, tested and ultimately purchased enterprise-wide vendor data migration product used in decommissioning project.

•Researched and influenced firm to purchase 3rd party vendor product to assist in data migration from wiki to SharePoint platform saving the firm over $225,000 in development costs.

Training

Provided training and direction

•Created and provided training on various systems developed, supported and purchased

•Summarized and presented pros and cons on various technical solutions/platforms to senior management i.e.: Wiki vs Lotus Notes vs SharePoint

•Train and mentor other members of staff

TECHNICAL SKILLS:

MS Office, Jira, Confluence Wiki, SharePoint, Lotus Notes/Domino, HTML, JavaScript, SQL

EDUCATION:

Stevens Institute of Technology, Hoboken, NJ May 2007

Master of Science in Information Systems

Bloomfield College, Bloomfield, NJ May 1989

Bachelor of Science in Business Administration: Business Management

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