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Customer Service Data Entry

Location:
Tomball, TX
Posted:
September 07, 2023

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Resume:

Ashley Gollinger

**** ****** ***** **.

Tomball, Tx. 77375

832-***-****

Work History:

Blueberry Processing

Owner – Transaction Coordinator – Mobile Notary

**** – 2020 (Occasionally take work via contract basis)

• Open Title – Paying earnest money and upload the earnest money to the CRM

• Order Payoff & Reinstatement Quotes

• Customer Service – Title, Seller, Buyer, Lender, IRA Etc.

• Anything needed to make the property clear to close.

• Make sure all docs collected are uploaded to CRM

• Mobile Signings – Tax Companies, Attorneys, Title Offices, Lenders, Investors, Agents.

• Carry E & O Insurance for Notary Work.

• Member of the NNA (National Notary Association) Certified in Real Estate Texas Direct Properties

Transaction Coordinator/Processor/Personal Assistant/Marketing 2014 – 2016

• Open Title – Paying earnest money and upload the earnest money receipt to the CRM

• Order Payoff & Reinstatement Quotes

• Customer Service – Anyone involved in a file, all sides.

• Anything needed to make the property clear to close.

• Attend weekly team meetings.

SCME Mortgage Bankers

Account Manager

2005 – 2007

• Responsible for processing all incoming files from data entry to collection of all needed material for the underwriters.

• Answered all incoming phones via switchboard

• Ordered and maintained all office supplies

• Assisted Vice President with any letters or presentations that were needed for the company

• Gather docs for closing from seller, buyer, and agents. American Dental Care Inc.

Administrative Assistant

2003 – 2005

• Responsible for heavy customer service via phone and walk-ins

• Run daily reports for all credit card sales, along with any credit history from the day prior

• Run a statistic by settlement report, that does an initial breakdown of all deposits

• Turn in daily count per the telemarketers daily sales

• Process all credit card applications as well as listening to recordings to verify contractual agreements

• Interviewed, trained, and maintained telemarketing department First American Title

Escrow Support Services – Processor

1999 – 2001

• Responsible for assembling files in detailed order and shipping to the required department

• Sent documents for recording and release, made copies and packaging for the lenders

• Mailed all checks out to all parties involved at closing Chicago Title – Terry J. Adams, Attorney at Law

Escrow Assistant

1997 – 1999

• Received title commitments in and sent corrected commitments to designated lenders and agents

• Ordered surveys for properties, and verified items in the commitment matched dthe survey

• Made all calls to the buyers, sellers, and both agents to receive any additional and necessary information for closings

• Disbursed and balanced all checks

• Ordered all payoff information

• Took local mortgage companies to lunch for possible future business Duffy & LaRoe Realtors

Receptionist

1996 – 1999

• Computer data entry

• Responsible for all basic office tasks, all incoming calls via switchboard

• Scheduled showings for all surrounding real estate companies



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