High Rise General Manager

James J. Boutross

*** *. ***** *********, **** **2

Long Beach, CA 90802

Ph: 562-***-**** E-Mail: adzjot@r.postjobfree.com

General Management Profile:

Professional Objective: General Manager:

Highly motivated with 25 years of proven General Management leadership in Community Associations (HOA’s)Multifamily & Planned Communities (Large Scale) Regional Portfolio Management including CID’s & Luxury High Rise Condominiums on the Wilshire Corridor.

Personal emphasis is given with a hands on approach in the day to day operations including Asset Management with personal detail given to Financial Budgeting in the areas of Capital and Operating Budgets. Accomplished 99.5% resolution on all collection issues and delinquencies.

Highly Skilled Negotiator on all vendor & service contracts including specifications and implementation.

Capital Projects closely supervised for no cost over runs & timely completion on all target dates.

Capital Projects completed: Complete Interior Renovation of 29 floors & 128 Units in a Luxury High Rise on the Wilshire Corridor:

Completed Elevator Modernization project of both passenger & freight elevators for a Luxury High Rise Condominiums:

Completed the transition of a new & complete upgrade of TV & Internet services for a Luxury High Rise Condominiums:

Completed Landscaping project: Completed pool refurbishment project: Both for a Luxury High Rise Condominiums:

Very strong ability to interface with legal counsel and quickly resolve all matters amicably and swiftly. Personally responsible for cutting legal cost by 80%:

Positive relationships kept with all City & County agencies including Emergency Preparedness Programs:

Expertise: Large Scale & Planned Communities – Multifamily Housing – Luxury High Rise Condominiums – Mixed Use:

Successfully managed (16) HOA’s Boards of Directors & staff over 60 + on all day to day operations:

Recruiting and training of all Personnel – Personal performance evaluations to asses areas of growth & improvement:

Knowledge and use of Davis-Sterling Act – Risk Management – Long range planning:

PROFESSIONAL WORK EXPERIENCE

General Manager:

The Blair House Homeowners Association – Wilshire Corridor

Los Angeles, CA 2013 – July 2023

Successfully oversaw the operations of a Luxury High- Rise Condominium building comprising of 128 units including (4) penthouses:

Implemented and maintained efficient administrative systems, including record-keeping, correspondence and communication protocols:

Developed and managed annual operating budgets, ensuring cost-effective management and financial security:

Supervised a team of staff members, including Concierge, Valets, Security Staff, Engineering Staff of (4) & Housekeeping Staff & including the onsite Landscaping crew:

Collaborated with the Board of Directors to develop and implement short and long-term goals and strategies for the association:

Established and maintained excellent & positive relationships with residents & promptly addresses their concerns and providing exceptional customer service:

Oversaw and coordinated all maintenance and repair projects with the engineering department to be sure there was timely and quality performance used:

Liaised with contractors, vendors, and service providers, negotiating contracts and obtaining competitive bids along with managing vendor relationships:

Stayed up to date with local regulations and compliance:

Community Manager – Operations Manager:

Golden Rain Foundation – LWSB – Seal Beach, CA

Full Property Management responsibilities for a multifamily portfolio consisting of Sixteen (16) HOA’S Boards of Directors 2,500 Units + (Senior Housing 55+)

Full advise and management of Agenda’s meeting minutes, oral and written reports and carry out all directives of the board in a timely fashion. Life & Safety are a priority.

Oversee the Annual Budget Process for each Board of approx. $1.5M.

Responsible for Financial Budgets – Capital & Operating $10M +

Directly responsible for interfacing with Legal on issues for each of the 16 HOA’s Boards:

Direct and Monitor all Board issues with Department Managers and staff of 50 + :

Management of the Stock Transfer Department (escrows – stocks) CID

Direct responsibility for Social Services Department for all Social Services issues for all residents, caregivers & family.

EDUCATION:

B.A. Urban Housing & Planning, California State University Northridge

Member: CAI & CACM Orange County & Los Angeles California.

Excellent References Upon Request.

Will be willing to relocate:

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