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Customer Service Mortgage Loan

Location:
Mount Holly, NJ
Posted:
September 07, 2023

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Resume:

ISRAT AFRIN

Roebling, NJ *****. 609-***-****. adzjob@r.postjobfree.com

Professional Summary

Organized and dependable successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

Pivot table Financial and operational reporting

QuickBooks Budget and Forecasting

CRM Adobe

Tableau

WORK HISTORY

LOAN ANALYS 3/21/2023 TO PRESENT

NJEDA

Review document and Loan Application

Upload document on CRM

Make decision either loan approve or not

Perform audit according to loan guidelines and prepare all reports for all returned mail.

Prepare all reports and systems and manage all pipeline clients and coordinate with underwriting leaders to facilitate loan decisions

Financial Analyst,08/ 2020 to 05/2022

FREEDOM MORTGAGE

Prepare monthly forecast review detailing prior month result with forward looking forward forecasting.

Managing and resolving concerns, problems, and documentation issues.

Provide administrative and financial support

Intermediary between all parties involved in mortgage loan transaction.

Use excel formulas v-lookups, pivot table and quick book for data enter, summarize and correcting.

Data processing,09/2019 to 08/2020

PATHFINDER INC

Calculate closing cost

Maintain pipeline of mortgage loan

Orders funds for loan closing.

Record financial data and analyses.

Summarize data by using pivot table

Customer service associate,05/ 2016 to 2019

WAWA INC

Research, identify and develop solutions to business challenges and opportunities.

Analyzed product, market and share trends to evaluate competitive market strategies.

Manage and modify order by using excel spreadsheets.

Monitoring company performance against preparing annual budget.

Education

Bachelor of Science major in finance, minored in management, 05/2017 to 05/2019

Rutgers University, Camden, NJ

Associate of Business Administration, 05/2015 to 05/2017

Camden County college NJ



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