Khalid "Karl" Lahlou

Grand Prairie, Texas

adzjnh@r.postjobfree.com

Profile Summary:

• Participated in Software training, Education, and Information Technology projects for 14 years with exposure to Oracle SQL, PL/SQL, JAVA, C++, MS Excel, MS Access, MS PowerPoint, Software analysis and testing, Software programming,

• Research and Data analysis, Multilingual support, and Technical writing. Faculty awards and career accomplishments:

• Subject Matter Expert Healthcare Technology Systems faculty award.

• Golden Apple Healthcare Technology Systems faculty award.

• Subject Matter Expert IT/Healthcare faculty award.

• Gold faculty award.

Areas of Interest:

• Software testing, Software development, Data analysis, Technology writing, or Software training. Professional Healthcare - Information Technology Education:

• Maintain professional faculty membership at Healthcare Information and Management Systems Society

(HIMSS)

• Review HIMSS IT/Healthcare journals and other Healthcare/IT publications on a monthly basis.

• Extract and analyze technical information relevant to course topics and instruction.

• Write and submit IT/Healthcare reports and documents to fulfill faculty professional development and professional membership requirements.

Education:

• Bachelor of Science in Computer Science, University of South Florida.

• Associate in Arts in General Studies, Hillsborough Community College.

• College teaching (50 credits) certificate program, Ultimate Medical Academy.

• Information Technology certificates in Oracle, Mainframe and Client server systems.

• Texas and Florida teacher certifications in Computer Science. Summary of Qualifications:

• Top 1% Faculty distinction awards and excellent faculty evaluations.

• Very motivated professional with a very solid background in Secondary Education, Post-Secondary Education, Computer Science, Mathematics, Information Technology, Software training, and Healthcare.

• Possess many years of experience in Education, Software training, Software testing, Software programming, Data analysis, Consulting, Telecommunications, and Healthcare.

• Work very well both independently and as a member of a team.

• Goal and detail oriented professional.

• Excellent professional references will be furnished upon request Technical and Teaching skills:

QA Software analysis and testing, Oracle SQL, PL/SQL, TOAD, JAVA, C++, Google, Apple, Technology Education, Computer Science, Campus and Online College teaching, Blackboard, Instructional development, MS Excel, Software training, technical writing, Healthcare Technology systems, SDLC, and multilingual skills. Professional experience:

SAT/Computer Science tutor Dallas, TX 06/2022 – Present

• Tutor students from all academic levels.

Subjects include Mathematics, Physics, Chemistry, Computer programming, French, Homework, Test preparation, Cryptocurrency, Digital wallets, and Blockchain platforms. Dallas ISD Dallas, TX 01/2021 – 06/2022

Technology teacher

• Develop Technology lesson plans and curriculum for both Data Systems and Investigative Careers courses using Google Classroom, PowerPoint, and MS Word.

• Incorporate Online Learning and Educational Technology Apps such as Google Classroom to engage students, facilitate learning, and improve student performance.

• Use a variety of digital learning resources such as Reading Plus and Imagine Math to assist students in improving Reading, Writing, and Math skills.

• Help students develop 21st Century skills like Critical and Creative Thinking, Media, Digital information, and Technology literacy.

• Foster confidence and encourage Student Collaboration, Communication, Initiative, Productivity, and Leadership.

SAT/Computer Science tutor Dallas, TX 06/2018 – 01/2021

• Tutor students from all academic levels.

Subjects include Mathematics, Physics, Chemistry, Computer programming, French, Homework help, and Test preparation.

CSUSA Tampa, FL 07/2017 – 06/2018

MS Technology teacher

• Develop Technology curriculum, create lesson plans, and teach Computer programming, Microsoft Excel, PowerPoint, and Word.

• Incorporate Online Learning and Educational Technology Apps such as Google Classroom and Edmodo to engage students, facilitate learning,

and improve student performance.

• Use a variety of digital learning resources such as Reading Plus and Imagine Math to assist students in improving Reading, Writing, and Math skills.

• Help students develop 21st Century skills like Critical and Creative Thinking, Information, Media, and Technology literacy.

• Foster confidence and encourage Student Collaboration, Communication, Initiative, Productivity, and Leadership.

International Leadership of Texas Richardson, TX 08/2016 – 06/2017 AP Computer Science instructor

• Create and implement the curriculum for the new Computer Science department. Teach AP Computer Science principles, VEX Robotics, Computer Science, and Digital Media courses. Develop effective lesson plans using MS PowerPoint, Google Classroom, Google Docs, and Google Drive to engage student’s learning and encourage active participation in the classroom.

• Manage the Computer Lab and ensure that all 30 computers have the updated weekly software programs and applications for all four courses.

• Sponsor Students’ Robotics and Information Technology Clubs, discuss real world applications, and participate in Robotics Conferences.

• Prepare and deliver instruction that reflect accommodations for differences in student learning levels and styles.

• Conduct assessment of student learning styles and use results to customize lesson plans and instructional activities.

• Work with other members of staff to determine instructional goals, objectives, and methods according to district requirements.

• Help students analyze and improve study methods and study habits.

• Conduct ongoing assessment of student achievement through formal and informal teaching.

• Use effective communication skills to present information accurately and clearly.

• Create a classroom environment conducive to learning and appropriate for the physical, social, and emotional development of all students.

• Manage student behavior in accordance with Student Code of Conduct and Employee handbook.

• Assist with the selection of books, electronic equipment, and other instructional materials.

• Establish and maintain open communication by conducting conferences with parents, students, and administration.

• Actively involved in development activities to improve job related skills.

• Complete Professional Development requirements.

Prometric Baltimore, MD 06/2015 – 12/2020

Subject Matter Expert (Contractor)

• Assist in the development of U.S. accredited college entry exams in Management Information Systems, College Algebra, Information Technology, and Computer Science.

• Work with other Subject Matter Experts to develop, review, and evaluate exam items according to the Department of Education testing procedures and guidelines.

• Discuss, evaluate, and recommend STEM (Science, Technology, Engineering, and Mathematics).

• Complete STEM college exams and surveys.

Ultimate Medical Academy Tampa, FL 08/ 2011 – 07/2018 Adjunct faculty and HTS Advisory board (Contractor)

• Develop, implement, and teach topics in the Healthcare Technology Systems program including skills in MS Access, MS Excel, MS PowerPoint, Advanced Algebra, Advanced Geometry, and Healthcare specialized concepts as it relates to Information Technology.

• Use Blackboard, WebEx, MS PowerPoint, Collaborate, PowerPoint Videos, and other presentation tools, to engage students, support effective learning and encourage active participation, to develop meaningful and relevant learning tools and scaffolding strategies such as Module objectives and overviews, Study guides, PowerPoint presentations, Video presentations, In-depth topics discussions, and Interactive step-by-step video tutorials.

• Additional topics and concepts discussed include software applications, computer hardware, internet applications, electronic medical records, computer networking, advanced algebraic equations, statistics, and graph analysis.

• Conduct surveys and assessment of student learning styles and use results to plan relevant instructional strategies and activities.

• Deliver effective instruction that reflects accommodations for differences in student learning levels and learning styles.

• Provide students with a solid foundation in real world, analytical, and technical skills.

• Create an engaging classroom environment conducive to active student learning, discussion, and participation.

• Use effective communication skills to present information accurately and clearly.

• Grade, post, and return all students’ coursework in a timely manner.

• Work with other members of staff to determine instructional goals, objectives, and best practices according to curriculum and department requirements.

• Assist in the selection of books, equipment, and other instructional materials.

• Complete and maintain faculty professional development plans in accordance with school, State, and accrediting commission requirements.

SAT/Computer Science tutor Dallas, TX 06/2010– 08/2011

• Tutor students from all academic levels.

Subjects include Mathematics, Physics, Chemistry, Computer programming, French, Homework help. Pinellas County Schools Largo, FL 03/2007 – 06/2010 High School Computer Science and Mathematics instructor

• Develop, implement, and deliver instruction in Computer Programming using JAVA and C++.

• Prepare lessons that reflect accommodations for differences in student learning styles.

• Conduct assessment of student learning styles and use results to plan instructional activities.

• Work with other members of staff to determine instructional goals, objectives, and methods according to district requirements.

• Help students analyze and improve study methods and study habits.

• Conduct ongoing assessment of student achievement through formal and informal teaching.

• Create classroom environment conductive to learning and appropriate for the physical, social, and emotional development of students.

• Manage student behavior in accordance with Student Code of Conduct and student handbook.

• Assist in the selection of books, equipment and other instructional materials.

• Establish and maintain open communication by conducting conferences with parents, students, and faculty.

• Use effective communication skills to present information accurately and clearly.

• Actively involved in development activities to improve job related skills. IT Consultant/Contractor Multiple companies 06/19/2001–03/2007 Accenture – State of Michigan Lansing, MI

Quality Assurance Analyst contractor

• Plan, develop and execute system, regression, and user acceptance tests.

• Identify test conditions and write test scripts according to business and technical requirements.

• Conduct data prep.

• Execute system test scripts.

• Validate core MiCSES (Michigan Child Support Enforcement System) functionality to make sure that it has not adversely affected by new additions.

• Verify that the data is passed correctly between screens, and that the code is consistent with the conceptual design.

• Run batch jobs to update data in Oracle Database tables.

• Confirm that the results are the same in both the back-end and in the front-end of the MiCSES application.

• Identify, analyze, and record discrepancies between the expected and the actual results.

• Meet with the state of Michigan officials, and conduct User Acceptance Tests (UAT) to confirm with the end- users that the business requirements have been met.

• Create flowcharts for Batch jobs, using MS Visio, for MiCSES maintenance.

• Other tools used, include the REMEDY quality management software, TOAD, SQL, and MS Excel. Dell Inc. – Bombardier – CGS Tampa, FL

Bilingual Technical Support Contractor (English and French)

• Assisted customers in English and in French with PC and application support.

• Provided technical support for the Internet, Windows NT, 2000, and MS office.

• Troubleshoot connection, configuration and PC issues remotely using in-house applications.

• Input and output data from/to different customer information databases.

• Wrote technical documents in French and in English. America Online – Stream - Spherion Tampa, FL

AOL Technical Consultant (English and French)

• Assisted customers with AOL online applications support.

• Provided technical support for the Internet, Windows, and MS office applications.

• Troubleshooter connection, configuration, and AOL online access issues using Merlin, Sherlok and Esource.

• Maintain customer information databases.

MCI – Microsoft Pinellas Park, FL

Bilingual Technical Support Analyst (English and French)

• Provided technical support in French and in English to users of MSN, MS Explorer, and Outlook.

• Troubleshoot customer issues in MS Exchange, MS Windows, and MS office applications.

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