**:**

PR e

@

STEPHANIE

ARMSTRONG

THOMPSON

CONTACT

@ 713-***-****

© <oftnpetite@hotmallcom

© Friendswood, Tx 77546

CAREER OBJECTIVE

Hardworking professional have

some experience and a proven

knowledge of back office

operations, administrative support

and customer service. Aiming to.

leverage my abilities to successfully

fill the role at your company. What

don't know I’m willing to learn

put my best forward I’m reliable

and most important a team player

EDUCATION

March 1989

High School Diploma

Crosby High school, Crosby

ADDITIONAL SKILLS

»)

RN 93% 5

UT ll

&)

EXPERIENCE

January 1997 - February 2021

Receptionist/Office Manager

Corporate office of Shipleys, Houston, TX

Kept reception and common areas clean and tidy, removing trash

Coordinated copy machine repair and office equipment

maintenance.

Delivered accurate phone messages to personnel with legibly written

call-back numbers and names.

Backed up and assisted with clerical or technical tasks, driving

operations during staff absences.

Received, sorted and forwarded incoming mail

Documented and communicated actions and continuing needs to

support continuity among work teams.

Complied with privacy and confidentiality policies when

communicating with calllers and guests.

Answered questions about organization and provided callers with

address, directions and other information.

Policed office front entrance, monitoring arrival and departure of

staff and visitors.

Typed memos and letters using standard computer or word

processor.

Used proper telephone etiquette, answered calls and caller

questions and transferred to proper extensions.

Maintained detailed and accurate records

Operated multi-line telephone system to answer incoming calls and

accurately direct callers to appropriate employees.

Paged individuals when necessary and employees without voicemail

In charge of catering dept

Invoice customers

Handle money

Customer complaints

Called vendors

Over 4 Supervisors

Reported presence of unauthorized visitors in or around facility to

security department.

Maintained office and faculty supplies to keep optimum stock on

hand.

Coordinated catering and logistics for firm and client meetings and

other events.

Sorted incoming mail and placed in department bins or distributed to

personnel.

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