Anthony DiRusso

Seeking a position to utilize my Customer Service and Administrative skills.

Summary

1. Skilled and accomplished Sales Professional. Utilizes a consultative selling philosophy to educate prospects to a broad range of services. Seasoned professional with over 15 years of experience in cold calling, business development and conflict resolution.

Work experience:

Administrative Agent

Greendrop LLC - Bensalem, PA - Bensalem, PA October 2019 to June 2023

1.Promoted to an Administrative position, responsible for dispatching, processing driver issues, complaints, callbacks, reschedules and resolving conflict resolutions with clients. Reports to the call center manager.

2.Call Center/Marketing Agent. Greendrop LLC - Bensalem, PA June 2016 to June 2019

Responsible for initial contact with our Home Clean Out Concierge Clients and the Business-to-Business (B2B) side of our operation.

Working with dry cleaners and storage facilities in planning and organizing programs to benefit our partner charities.

Scheduling home pickups of usable clothing and household items to help benefit multiple charities.

Inside Sales/Marketing Representative

Bucks County Courier Times - Levittown, PA. April 2013 to February 2016

Develop prospects from current commercial customers in this part-time position.

Contact prospective customers to present information and explain available services.

Develop or implement product and marketing strategies including advertising campaigns and sales promotions.

Focuses on identifying, targeting, and pursuing prospect organizations within specific vertical markets and engages them in our process.

Transferred to the Bucks County Intelligencer Doylestown, PA

Evaluate potential vendor qualifications to ensure they are properly licensed, Recommend and monitor training of new and existing vendors.

Work closely with marketing and classified departments to resolve problems with customers and vendors.

Inside Sales Representative

Label Rite Commercial Printer - North Wales, PA. November 2008 to December 2012

Employed in a part-time Inside Sales position selling printing products to Casinos, Entertainment attractions, Colleges and Major League Sport Teams.

Generate Sales Leads by cold calling, networking and product development.

Inside Sales Manager

TelerX-Business unit of Merck - North Wales, PA. November 2005 to August 2008

Directed an Inside Sales team taking inbound and making outbound Sales calls to Hospitals, Physicians, Medical Colleges and Universities selling Flumist for a client of Telex. My sales team under my direct supervision sold over $200,000 within a three-month period.