Customer Service Officer
Resume:
Personal information
First name Bereket Samuel sorsa
GenderMale
Date of birth January 25-1994 G.C
place of birth Hawassa
Marital status Marred Address
Telephone+251-*********
E-mail ****************@*****.***
Nationality Ethiopian
Experience
FROM -JUN-21/2017 to This time
Customer service officer I,
From jun 21-2017 to feb-04-2019, At Awash bank
Branch Operational officer Cash, from feb-05-2019 tofeb14, 2020, At Awash bank
Customer service officer II,From Feb15,-2020 to
May27,2021, At Awash bank
Branch cash administrator Grade B, From sep 21,2021 to sep15,2022,At Enat bank
Branch Accountant,From sep16,2022 to April 09,2023 At Enat bank.
Associate Resource mobilization officer II, From April 10,2023, ATEnat bank south District officeuntil
now .
In general I have 6 years ofexperience in banking
industry at Awash banks.c and Enat bank s.c .
Technical skill
-computer skill Microsoft word Microsoft excels
- peachtree
Highlights
Effective marketing
Organisational capacity
Operability and
commitment
Ability to motivate staff
and maintain good
relations
Resistance to stress
Good manners
QULIFICATION
BA degree in cooperatives study
and business management at
Mekelleuniversity with GPA 2.24
from sep2012 to july8 2014 G.C.
Hobbies
Reading listing and
discussing almighty God,
internet browsing by new
things watching movies
and listening spiritual
song..
EDUCATIONAL BACKGROUND
Academic level Place of education Year (EC)
Elementary school (1-10) Mount olive 1993-2002 EC
Preparatory school South Adventist 2002-2003 EC
university Mekele university 2004-2006 EC
MBA Infolink university 2015……… EC
LANGUAGE
Reading Speaking Listening Writing
Amharic Excellent Excellent Excellent Excellent
English Excellent V.GOOD V. Good Excellent
oromifa Excellent V.GOOD Excellent Excellent
Y _ffi" diiid'3 hBqnl<
Date: Juty 09, 2021
No: AB/ESSP 12765/2021
To Whom It Mav Concern
This is to certify that Ato Bereket Samuet Sorsa had been a permanent emptoyee of Awash Bank S.C. since June 21, 2017 and has been working for the Bank in the fottowing positions untit the termination of his emptoymeirt with the Bank effective May 28, 2021.
During his stay with the Bank, he had been working on the fottowing job positions: Cash.
I
This tetter does not serve as a forma[ retease pupur. Services and Tatent
t Division
Address:
AWASH BANK, P.O.Box: 12638 Addis Ababa Ethiopia
Tel.: +251 -011-***-**** Fax: 011-***-**** Email: awash,****@********.**
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