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Customer Service Nursing Assistant

Location:
Fort Wayne, IN
Posted:
September 07, 2023

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Resume:

Brenna Chacon, BSHS

adzjja@r.postjobfree.com 260-***-**** Linkedin URL

Clinical Research Training:

Clinical Research Fastrack August 2023

•ICH GCP E6 R(2)

•FDA Regulations 21CFR 11, 50, 54,56 and the Common Rule 45CFR46

•Data Management

•Informed Consent Process

•Clinical Trial Operations from feasibility through close-out.

•GDP following ALCOA-C principles.

•Identification and reporting of AEs and SAEs

•Quality Assurance, Monitoring and Query Resolution

•Comprehension and Execution of Clinical Trial Protocols

•Maintaining regulatory binder, housing essential documents including but not limited to 1572, DOA, Training Logs and other Investigator Site File (ISF) documents.

Certificates & Training:

•Good Clinical Practice - ICH E6 (R2) TransCelerate Approved August 2023

•Cardiopulmonary Resuscitation (CPR) July 2022

•Certified Nursing Assistant (CNA) November 2021

Relevant Skills:

•Medical Terminology

•Attention-to-details

•Interpersonal Skills

•Documentation Skills

•Communication

•Active Listening

•Critical Thinking

Customer Service

Professional Experience:

Certified Nursing Assistant Indiana University of Fort Wayne November 2021- Present

•Perform specific protocol procedures such as interviewing subjects, taking vital signs, and performing electrocardiograms.

•Maintains communication with medical professionals, patients, and family members to provide high quality care and education.

•Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing, and grooming.

•Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.

•Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.

Dietary Aid (Promotion) Indiana University of Fort Wayne August 2019- November 2021

•Develop positive relationships with residents, provide empathy and understanding, and deliver a high-quality dining experience.

•Perform meal preparation, organize dining rooms, and evaluate dietary needs for residents, including food allergies.

•Ensure compliance with food safety protocols and food handling techniques to prevent contamination and waste.

•Coordinated with volunteers and dietary aides to prepare and serve meals, which included conducting food preparation and communicating with guests.

Education:

Bachelor’s degree of Science in Health Science Indiana University of Fort Wayne, Class of 2023



Contact this candidate