Ellen B. Katz

Addition to Resume: Customer Service Representative

East Norriton, PA 19401

adzjfh@r.postjobfree.com

+1-215-***-****

• Comprehensive experience in the legal field with self-developed skills in:

• Interpersonal Communication; Telephone contact with clients; Word processing; Microsoft word; Tabs; Time Slips; Scheduling Depositions; Maintaining attorney calendars and billing; Organizational Skills; Case Management; Contact with Court Personnel and Knowledge of Judicial Process.

• Qualified Title Agencies for residential loans through financial institutions Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

Dytrix, Inc. - Blue Bell, PA

May 2020 to December 2022

Dytrix, Inc. Cybersecurity - CSR 2019-2022

Responsible for authentication of recipient’s identity Address, telephone number, validation of wire instructions On recorded telephone call. Responsible for Agent

Background Review, E&O Insurance review-claim limits, Deductibles, Expiration Date Management, License Verification Lender Exclusionary List Check, OFAC Check Compliance with Alta’s Best Practices Framework. Responsible for uploading Documents and sending emails to proper parties and accounts. Legal Assistant

High Swartz - Norristown, PA

May 2019 to August 2019

Imputing scanned documents, drafted pleadings and filing. Hired for temporary assignment for 6 weeks.

(temporary assignment)

Legal Assistant

Mandracchia Law, LLC - PA

December 2016 to April 2019

Personal Injury/Estates/Litigation/Family Law. Handled personal injury cases from inception to settlement.

Legal Assistant

Shemtob Law/Shemtob, Draganosk and Taylor, Family Law November 2016 to June 2018

All filing,correspondence, preparation of pleadings, court filings in all counties. Customer Service Representative

Social Security Disability Program 2014-2015 - Blue Bell, PA December 2015 to October 2016

Phone representative for Social Security Disability potential clients. Accounting Assistant/Legal Assistant

McTighe, Weiss & O'Rourke, P.C - Norristown, PA

2014 to 2015

Paid all bills associated with office expenses. Prepared pleadings, electronic filing for all counties, all dictation, scheduled all attorney appointments.

Legal Assistant to Dana Rakinic, Esquire

Rakinic & Associates - Jenkintown, PA

2011 to 2014

Family Law Practice

Responsibilities included answering phone, preparation of all pleadings, correspondence, mediation documents,

Property Settlement Agreements, electronic filing and filing directly with the court. Legal Assistant to Family Law Attorney

Flamm Boroff and Bacine - Blue Bell, PA

2007 to 2009

Legal Assistant to Construction Litigation Attorney, Collections and Corporate attorney. Entered all client time and managed time

records and billing for attorneys.

(Transferred from Cozen O'Connor with Family Law Attorney) Legal Assistant

Flamm Boroff - Blue Bell, PA

2005 to 2009

Assisted two attorneys with insurance defense litigation

(Returned to Flamm, Boroff & Bacine) assistant to Family Law attorney Legal Assistant

Flamm, Boroff & Bacine - Blue Bell, PA

1999 to 2007

preparation of all pleadings, correspondence, filing and all court filings in Montgomery County and all surrounding counties. All dictation for Family law cases and construction cases for 2 attorneys. Legal Assistant

Flamm, Boroff & Bacine - Blue Bell, PA

2002 to 2005

Family Law legal assistant

Education

Television and Film Curriculum

Temple University - Philadelphia, PA

Skills

• Filing

• Legal Research

• Outlook

• Receptionist

• Word

• Microsoft Outlook

• Billing

• Scheduling

• Typing

• Organizational Skills

• Lexis

• Acrobat

• Customer service

• English

Awards

Mediator

August 2014

Mediation Certification

Certifications and Licenses

Mediation certification

Present

Mediation Certification 2014

Contact this candidate