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Call Center Food Service

Location:
Fayetteville, NC
Posted:
September 07, 2023

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Resume:

ANTHONY LOWMAN

*** ********* ***** *****

Greenville, N. C. 27834

252-***-****

adzjd9@r.postjobfree.com

SUMMARY

I possess over 5 years’ experience in the Mortgage and Telemarketing fields, 10 years in the Warehouse and Logistics field, 3 years in the Security field, 1 year in the Maintenance field, and 3 years in the Food Service field.

EXPERIENCE

Mortgaging

Possess strong interpersonal and communication skills

Computer Skills

Established a working relationship with clients whether doing a Purchase or Refinance

Provided excellent Customer Service

Prepared all the necessary documents to acquire a Mortgage Loan

Ascertained Credit Reports, Title Searches, Employment Verification and Verification of Rent or Mortgage

Acquired Roofing Certifications

Set Appointments with Appraisers and Housing Inspectors

Reviewed Mortgage Package with Underwriter to meet all Stipulations in a timely manner

Set Closing Date with all parties involved; (Client, Title Company, and Lender)

Telemarketing

Maintained Daily Call Log

Consulted with Supervisor and Manager on changes to Operating Guidelines

Solid Selling Ability

Possess good Speaking Voice

Have thorough knowledge of Services or Goods

Surpassed Daily Quota set by the Call Center by being a Team Player and Leader

Assisted in the Revision of the Call Center Script

Prepared Daily, Weekly, Monthly, Quarterly, Semi Annual and Annual Call Center Reports

Supervised a Team of 15 Telephone Sales Representatives

Warehousing

Received and counted Stock Items according to receiving documents and Recorded Data both manually and electronically

Replenished stock at or before replenish level

Conducted Physical Inventories (Quarterly, Semi Annually and Annually)

Picked items that were to be shipped according to shipping form

Packed items that where to be shipped and posted data and placed shipping label on boxes or crates

Utilized wrapping machine, assembled shipping crates

Utilizes forklifts, pallet jacks, and cherry pickers to pull and replenish stock

Verified inventory computations by comparing them to physical counts of Stock and daily transaction logs and investigated discrepancies and corrected all errors

Maintained tools, equipment and storage areas in compliance with safety guidelines and regulations

Maintained Installation Property Book for an entire Military Installation

Security

Patrolled grounds and insured that all doors were secure

Logged the entry of all employees after normal business hours

Informed Supervisor of anything that was out of the ordinary

Maintained a good professional appearance

Maintained a Daily Log

Conducted vehicle searches when authorized

Assisted visitors and staff with information pertaining to the Company

Submitted daily, weekly and monthly reports to Supervisor

Trained new security officers to company and client standards

Maintenance

Responsible for cleaning offices, bathrooms and lobbies

Disposed of trash

Vacuumed rugs

Cleaned windows

Dusted furniture, bookcases, lamps and window sills

Cleaned and polished all brass and silver

Swept, mopped, waxed and buffed floors

Food Service

Rotated stock

Operated dishwashing machine

Ensured that water temperature was correct

Maintained correct temperature for refrigerators and freezers

Utilized all kitchen equipment to prep and cook

Cleaned, and sanitized all equipment and cooking utensils

Ensured that all safety guidelines were met

Posted weekly schedule

Maintained daily receipts

Supervised a crew of six employees

Made night deposits

EMPLOYMENT

PARKING ATTENDANT

Vidant Medical Center 07/2018 – 08/2019 Greenville, NC

Vidant Medical Center 05/2014 – 07/2015 Greenville, NC

CLERICAL

Nease Personnel 09/2013 – 05/2014 Greenville, NC

LOAN OFFICER

American Liberty Mortgage 03/2006 – 09/2006 Marrietta, GA

E Mortgage Company 05/2007 – 09/2007 Haddington, NJ

Great American Capital 08/2000 – 08/2003 Bensalem, Pa

First Philadelphia Mortgage 03/1998 – 06/2000 Philadelphia, Pa

Call Center Operator

Telepoint Communications 03/2010 – 11/2010 Somerdale, NJ

The Kimmel Center 03/2008 – 05/2008 Philadelphia, Pa

First Philadelphia Mortgage Company 11/1997 – 03/1998 Philadelphia, Pa

The Walnut Street Theater 10/1996 - 11/1997 Philadelphia, Pa

Philadelphia Academy of Natural Sciences 01/1995 – 10/1996 Philadelphia, Pa

Sears Telemarketing 01/1994 – 01/1995 Philadelphia, Pa

Craftmatic Bed Company 01/1994 – 09/1996 Trevose, Pa

Warehouse Specialist

UPS 03/2007 – 09/2007 Philadelphia, Pa

FedEx 07/2006 – 11/2006 Conley, GA

LHII Incorporated 11/1993 – 01/1994 Bensalem, Pa

Property Book Clerk 01/1992 – 10/1993 U.S. Army

Warehouse Specialist 10/1988 – 01/1992 U.S. Army

Warehouse Specialist 09/1983 – 11/1984 U.S. Army

Division Logistics Clerk 03/1982 – 09/1983 U.S. Army

Security Officer

Metallix Refinery 10/2016 - 07/2018 Greenville, NC

Honor Guard Security 09/1996 – 09/1997 Philadelphia, Pa

Masso Detective Agency 06/1995 – 01/1996 Philadelphia, Pa

Specta Guard Security 11/1993 – 11/1994 Philadelphia, Pa

Maintenance

American Building Maintenance 10/1999 – 05/2001 Philadelphia, Pa

FOOD SERVICE

Veterans Industries 10/2009 – 12/2009 Coatesville, Pa

Bojangles Family Restaurant 03/2009 – 09/2009 Ahoskie, NC

Veterans Industries 06/2008 – 08/2008 Coatesville, Pa

Army Air Force Exchange Service 05/2003 – 12/2005 Vilseck, Germany

EDUCATION

Franklin Morris Academy Word Processing Philadelphia, Pa

United States Army Quartermaster School Logistics Fort Lee, Va

Murrell Dobbins Voc. Tech. High School Business Education Philadelphia, Pa



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