Customer Service Team Member

ABOLARIN SHONGOTOSIN

Phone: 864-***-****

Email: ******.**@*****.***

OBJECTIVE:

Highly motivated, hardworking and flexible team member with experience in high traffic fast food restaurant chains. A reliable professional who demonstrates exceptional interpersonal skills with a dedication to quality and teamwork.

Education

TL Hanna Highschool Anderson, SC August 2006-May 2007

Adult Education Center Anderson, SC GED August 2007-November 2007

Work Experience

McDonalds Anderson, SC March 2023 – Currently

Stocking, grill, customer Service

Verifies that all prepared food meets all standards for quality and quantity.

Hands on experience in preparation, cooking, and presentation of fast food purchased by customers.

Ability to lift, move and carry heavy objects easily in the workplace.

Maintains high standards of cleanliness and follows established health rules and regulations.

Cooks and serves food products according to instructions.

Takes customer orders, entering correctly into system.

Extensive knowledge in food handling, storage and stock rotation.

Handles cash and credit card transactions accurately and quickly.

McDonalds Belvedere Plaza Anderson, SC August 2021- January 2022

Crew Member

Operated drive-through window and cash register efficiently and quickly.

Helped in maintaining a clean workspace.

Ensured customer requests were assembled timely and accurately.

Cooked and provided high quality food in a proper quantity and in a timely manner.

Adhered to food handling procedures and maintained health and safety standards.

Communicated with customers to establish relationships and quality service.

Guided and trained new crew members.

Demonstrated efficiency and 100% accuracy on cash register.

Foam Fabricators

Machine Operator and Assembler Anderson, SC June 2015 – December 2016

Communicated with supervisors to ensure everything was analogous with their requests.

Maintained a clean, organized workspace.

Manufactured foam pallets.

Worked on the production of foam products, ensuring that the company’s standards were met.

Operated and maintained various machines.

Ensured quality and requested products by adjusting production processes accordingly.

Supported production development teams.

Ability to lift heavy objects and push pallet jacks.

Skills

Food Safety

Cooking

Food Handling

Drive through

Customer Service

Cash Collection

Sanitation Guidelines

Kitchen Equipment and Operation

Conflict Resolution

Mental Mathematics

Teamwork

Leadership

Adaptability

Time Management

Attention to detail

Communication

Assembly

Production

Certifications

ServSafe Food Protection Management

August 2023 – August 2028

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