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Quality Assurance Data Entry

Location:
Roanoke, TX
Posted:
September 07, 2023

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Resume:

Nicole J. Donatelli

donatelli.nicole@gmail 412-***-****

Summary of Expertise

A recognized subject matter expert (SME) in anti-money laundering (AML) and counter-terrorist finance (CTF) for ten years, I have used my background in intelligence and investigations to identify the financial ties to a variety of crimes including human trafficking, drug smug- gling and drug counterfeiting. The unique qualifications of my Decision Sciences degree combines mathematics and economic principles with social and cognitive psychology, which I have utilized to conduct needs based assessments, implement responsive strategies, brief evaluation findings, identify and involve relevant stakeholders. In order to continue my education, this year I have become a certified AML Specialist.

Professional Experience

Discover Financial Services Nov 2019 - Dec 2022

Partner Audit Consultant

• Meet regulatory commitments by conducting due diligence reviews that comprise of geographic, industry, and product based risk assessments, financial baselining, and sanctions screening

• Conduct AML specific business reviews of new and existing international payment networks as well as domestic and international acquiring and issuing partners to assess compliance with Discover’s internal regulations and AML and Sanctions law

• Recommend best practices and enhancements to various partner payment networks, franchise and brand partners

• Conduct monthly reconciliation of outstanding partner risk mitigation items JP Morgan Chase July 2017 - Oct 2019

VP Industry Risk Officer for Third Party Payment Processors (TPPP), Commercial Bank Know Your Customer (KYC) Program

• Identify and evaluate the business, operational and financial crimes risks associated with TPPPs (Such as Merchant processors, and payment facilitators) for prospective as well existing clients

• Conduct onsite audit of new and existing clients to determine compliance with internal risk protocols

• Conduct specialized due diligence (SpDD) on all applicable TPPP relationships to ensure customer compliance with any and all applicable state, local and federal regulations such as the Bank Secrecy Act (BSA) and Office of Foreign Asset Control (OFAC)

• Meet regulatory commitments by conducting KYC due diligence reviews that comprise of geographic, industry, and product based risk assessments, financial baselining, and sanctions screening

• Make recommendation to senior leadership regarding client suitability based on risk profile and profitability

• Provide industry best practices to clients in order to enhance overall client program suitability Booz Allen Hamilton Oct 2015 – June 2017

Office of Compliance and Enforcement Support (OCE) – Financial Crimes Enforcement Network (FinCEN) Assist government staff with AML compliance and enforcement actions on behalf of the Office of Compliance and Enforcement (OCE) through Financial Crimes Enforcement Network’s (FinCEN) authority under the BSA and the US PATRIOT Act

• Primary duties: review referral documents from federal functional regulators; conduct investigations; determine potential BSA violations such as insufficiency of pillars in an AML program, record keeping violations, inadequacy of Know Your Customer

(KYC) Programs, failure to file suspicious activity reports (SARs), and currency transaction reports (CTRs), and the necessity for an enforcement action

• Staff support tasks: research and analyze financial institutions, such as depository institutions, securities brokers, casinos, mon- ey service businesses (MSBs), and non-bank financial institutions; draft internal and external memos and referral documents to begin, assist or complete FinCEN investigations and enforcement actions Booz Allen Hamilton, Associate (these responsibilities are concurrent with the above onsite client work)

• Team responsibilities: mentor junior staff members; provide assistance on boarding new team members; assist with annual goal development and performance evaluation; time card review and approval; schedule and conduct interviews with potential candi- dates

• Additional contributions to the firm: developed and delivered training materials and exercises on banking and financial regulation processes; supported proposal writing efforts to secure additional government contracts; acted as a financial industry SME to review and test banking compliance technology products for the commercial solutions team; acted as a financial industry SME to review banking compliance training programs for the commercial solutions team Allsec Financial Solutions, Jan 2015 – Oct 2015

Team Lead for Quality Assurance Program Reviews – Lookback Project

• Team leader responsibilities included time card verification and approval, team scheduling and accountability, provided feedback on performance and identified areas for improvement, conducted interviews for new staff, trained and on boarded all new staff

• Identified training gaps and developed strategies to correct these for a team of eight to ten AML professionals conducting quality assurance reviews of investigations of alerted transactions within a remediation project for a global correspondent bank 1

Nicole J. Donatelli

donatelli.nicole@gmail 412-***-****

• Managed the team's case workload as well as product and process flow to ensure an even distribution of case assignments in order to maximize the efficiencies of each team member's strengths while minimizing risk to the bank

• Served as the subject matter expert of traditional and emerging money laundering typologies for the team, and provided as- sessments and evaluations to complex cases when necessary

• Worked with the client bank's financial intelligence unit to send alerts on cases where indicators of human trafficking and terrorist funding were present

JP Morgan Chase, Global Financial Crimes and Compliance (GFCC) Oct 2013 to Dec 2014 AVP, Senior Compliance Officer – AML Investigations

• Identified, compiled and reported relevant information on suspect accounts as defined by AML procedures and policies to be in compliance with Bank Secrecy Act regulations on suspicious activity reports (SARs)

• Reviewed customer and business accounts and KYC/Customer Due Diligence (CDD) data to determine and execute risk appro- priate bank action such as SAR filing, account closure or a "no SAR" determination

• Ascertained relevant information for investigational purposes while maintaining customer privacy

• Participated in technology think tank team to identify and recommend quality and efficiency technological improvements within organizational processes and procedures

Booz Allen Hamilton, Apr 2010 - Oct 2013

Targeting Officer – Defense Intelligence Agency, ST, (Sept 2012- Oct 2013)

• Provided assistance to the collection targeting division on strategic WMD issues priority countries

• Establish patterns of life, chain of custody, and persons of interest for investigations on WMD programs

• Developed template for final reports, co-authored official reports and contributed content to papers to describe projects from beginning to a logical conclusion, documenting the problem statement and establishing the reasons of interest, and describing the means, methods and opportunities to take action on targets in order to represent the division and contribute to the distribution of information and ideas across the community

Current Intelligence Analyst – Defense Threat Reduction Agency (DTRA), J2, (June 2011-Sept 2012)

• Provided WMD analytical and planning support to senior DTRA leadership, to include director level briefings

• Provided 'deep dive' focused intelligence assessments and intelligence support to Requests for Information (RFIs) from the Of- fice of the Secretary of Defense, the Joint Staff, the armed services and the Combatant Commands (COCOMS)

• Provided intelligence support to DTRA programs and activities; maintained situational awareness according to regional assign- ments, on behalf of DTRA personnel worldwide

All Source Intelligence Analyst – Defense Threat Reduction Agency, J9, (May 2010-June 2011)

• Contributed SME documented processes to a white paper which won additional contract funding

• Integrated new and divergent analytical tools, and applied creative techniques combining these tools into day-to-day operations to increase useful output for a holistic view of the operational environment

• Performed network analysis of restricted technologies and commodities available in the global market SRA International Inc. May 2008 –Apr 2010

Decision Science Analyst – Defense Threat Reduction Agency (DTRA), J9

• Built models to examine terrorist behavior and methods of attack against the homeland and large venue targets; responsibilities included prototyping, study design, data collection, evaluation and documentation

• Incorporated statistical analysis, Bayesian models and Monte Carlo methods into war-games to provide realistic outcomes for scenario driven interaction

• Sponsored and mentored West Point cadet summer interns and yearlong senior thesis projects Education and Training

B.S. Decision Science and International Relations, Carnegie Mellon University May, 2008 Certified Anti-Money Laundering Specialist, CAMS Oct 25, 2022 2



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