Business Analyst User Acceptance

OO Oluwakemi C Enemuwe

Otu

Richmond, Tx ***** 602-***-**** adzjcf@r.postjobfree.com

PROFESSIONAL

SUMMARY

Seasoned Business Analyst offering 6 years of healthcare, and financial industry success. Expert on business and systems requirements, user acceptance testing, and end-user training. Accomplished at leveraging past lessons to inform future decision-making. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS CRM Systems

Project Management

Test Case Scenarios

Critical Thinking

Agile and Scrum Environments

SQL

User Acceptance Testing (UAT)

Product Development

Requirement Gathering

Google Docs

Microsoft Office Suite

Client Meetings

Acceptance Criteria

SAS

WORK HISTORY BUSINESS ANALYST 01/2020 to CURRENT

AmeriHealth Caritas Houston, TX

Conducted interviews with key business users to collect information on business processes and user requirements.

Coordinate with other agencies to ensure all parties are aware of regulations and requirements to avoid contract violations Analyzed key aspects of the business to evaluate factors driving results and summarized them into presentations.

Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes. Stay updated on industry trends, regulations, and best practices in healthcare business analysis, and apply them to drive continuous improvement.

Analyze and assess healthcare business processes, systems, and data to identify areas for improvement and optimization.

Monitor and evaluate the performance of implemented solutions, identify issues, and propose remedial actions.

Collaborate with IT teams to translate business requirements into technical specifications and ensure effective system design and development. Identify and recommend process improvements, system enhancements, and innovative solutions to address business challenges. Assist in implementing and testing new systems, processes, and technologies, ensuring successful adoption and integration. Develop and maintain business process models, workflow diagrams, and system documentation.

Conduct user acceptance testing and provide training and support to end-users during system implementations.

Collaborated with testers to define test scenarios, validate the software against requirements, and ensure the developed solutions meet the business needs.

Ensure effective communication, manage expectations, and foster collaboration to achieve project goals and deliver successful outcomes. Analyze healthcare data, identify trends, patterns, and key performance indicators (KPIs), and develop reports and dashboards to present the information to stakeholders.

Participate in developing Requests for Proposal (RFPs) and assist in evaluating vendor proposals.

Work closely with stakeholders to define and document optimized processes, suggesting changes to streamline operations and enhance patient care.

Gather detailed requirements for new projects or system enhancements. This involves conducting interviews, workshops, and document analysis to capture business and functional requirements.

Assessing vendor offerings, comparing functionalities, and aligning them with business requirements.

Conduct research and data analysis to support decision-making and provide insights into healthcare operations, financial performance, and patient outcomes.

Collaborate with stakeholders to gather and document business requirements, objectives, and constraints.

BUSINESS ANALYST 01/2018 to 12/2019

Coleman Healthcare Houston, TX

Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.

Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.

Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action. Advised senior managers on policy strategies for reducing liability and preventing losses.

Built and maintained measurement infrastructure through integration of data warehouses, SAS and business objects.

Stay updated on industry trends, regulations, and best practices in healthcare business analysis, and apply them to drive continuous improvement.

Conduct user acceptance testing and provide training and support to end-users during system implementations.

Identify and recommend process improvements, system enhancements, and innovative solutions to address business challenges. Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs. Develop and maintain business process models, workflow diagrams, and system documentation.

Instituted contingency plans, ensuring business continuity through cross- training, documentation and data backups.

EDUCATION Bachelor of Science Science in Sociology 2011 Ekiti State University (EKSU) Ado-Ekiti, Nigeria

CERTIFICATIONS CBAP - Certified Business Analysis Professional Certified Scrum Master

Licensed ServiceNow Administrator

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