Desiree’Leubner

*** ******* **.

Westlake,LA ****9

337-***-****

adzjc4@r.postjobfree.com

EXPERIENCE

McMullen and Mancuso CPAs, Sulphur, LA — Administrative Assistant December 2018 – February 2020

Answer Multi-phone lines, Customer service, data input for clients and senior accountants, maintained records of financial transactions by establishing accounts; posting transactions; reconciling bank statements monthly, quarterly, and yearly, Maintained general ledger transferring subsidiary account summaries, balanced general ledger by preparing a trial and balance; reconciled entries, filed quarterly taxes; along with sales tax, paid clients outstanding invoices, and assisted senior accountants with any other jobs needed.

Credit Service, Sulphur, LA — Collector

November 2015 – December 2018

Answer Multi-phone lines, Customer service, investigative research using skip tracing tools to obtain pertinent information such as address, date of birth, social security number, etc., handled large amounts of money daily, handled vital and confident information such as credit/debit card/banking information, social security numbers, date of births, credit report, Cold called debtor for payments and arrangements, Communicated with large corporate companies regarding delinquent invoices in my office, Detail noted accounts regarding my findings and important information needed related to the account, or scheduled payment arrangements to clear up accounts, Helped train new hires, and created template for weekly downloads/data entry done every Friday.

Lake Charles Memorial, Lake Charles, LA — Patient Account Representative (collector)

February 2013 - November 2015

Answer Multi-phone lines, Customer service, obtained confidential information from TransUnion daily, completed and review Uncompensated Care Coverage applications for financial assistance, obtained private information such as Social Security numbers, banking information, debit/credit card numbers, handled large amounts of money daily, reviewed, graphed and submitted bad debt accounts accordingly, New hire trainer, data entry, and corresponded with insurance (health and auto) for coverage and claim status. EDUCATION

SKILLS

Proficient in Microsoft Office and 10-

Key, ie:Word,excel,outlook,etc.

Data Entry

Sales Experience

Customer Service

Financial Service

Adept in quick learning new

procedures and technology

Ability to multitask and complete

task accurately in a timely manner

Experience in both Non-profit and

For-profit environments

Detailed and customer-oriented

Self-start/independent worker

DeltaTech, Lake Charles,LA — Associates

July 2005 - September 2008

Lacassine High School, Lacassine High — Diploma

August 2001 - May 2005

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