Amanda Garrison

Morehead, KY ***** 720-***-**** adzjc1@r.postjobfree.com

Core Competencies

Typing Speed 120 WPM

High Degree of Accuracy

Organization Skills

Data Entry Software Proficiency

Computer Literacy

Time Management

Confidentiality

Problem Solving

Adaptability

Professional Experience

Data Entry Specialist (40 Hours/Week) Nicus, Roanoke, VA Remote (04/2021 – 04/2023)

Gathered invoices, statements, reports, personal details, documents, and information from employees, other departments, and clients.

Scanned through information to identify pertinent details and key data.

Corrected errors in the provided information and organized it in a manner that optimized swift and accurate capturing.

Created accurate spreadsheets to record and manage data efficiently.

Entered and updated information into relevant databases, ensuring data integrity.

Implemented regular data backups to ensure the security and availability of information.

Communicated errors encountered during data entry to relevant parties for resolution.

Stored hard copies of data in an organized manner, optimizing retrieval when necessary.

Handled additional duties as assigned from time to time, demonstrating flexibility and adaptability.

Proficiency with Microsoft Excel, SQL, Windows Servers, Linux, and Cloud technologies.

Certifications: CompTia A+, N+, and S+. Salesforce Administrator, Salesforce Architect and Cisco Administrator.

Data Entry Specialist/Bookkeeping (40 Hours/Week) Wyoming Department of Corrections, Lusk, WY (10/2018 – 03/2021)

Provided administrative support to the department, including data entry and recordkeeping.

Processed 4k+ monthly claims with 98% accuracy.

Systematized demographic information and processing codes, improving the data analysis condition rate by 38%.

Supported 10 additional functions in administrative, payroll, and reception areas, improving productivity by 18%.

Consolidated spreadsheets and reporting, increasing efficiency and saving the company $28K in annual labor costs in 2018-2021.

Built revenue reports providing vital financial information to leadership which resulted in identifying $97K in new revenue streams.

Overhauled filing systems by upgrading to digital online systems, saving 18 monthly hours in repetitive manual input.

Vast knowledge and experience with the National Finance Center (NFC). Software used: Salesforce, Kronos, WY State Accounting software, and ADP.

Senior Benefits Administrator (40 Hours/Week) Centura Health, Centennial, CO (01/2016 – 09/2018)

Prepared and submitted a variety of correspondence, reports, forms, requisitions, requests for personnel actions, and legal documents.

Administered all company benefit programs, including but not limited to all 401k plans, Medical, Dental, Vision, Life Insurance, STD, LTD, Cobra, FSA, Employee Assistance, Wellness, Transit, and Awards/Visa gift card program, etc.

Designed, developed, and administered yearly annual enrollment process, including company communications, employee meetings, managing annual enrollment process in HRIS system, etc.

Managed leave programs, including FMLA, Personal leaves, state-specific Paid Family Leave, STD and LTD, in accordance with laws and regulations. Track leave dates and paperwork using HRIS system and leave tracking software. Main point of contact with employees and managers regarding leaves.

Complied with federal, state, and local legal requirements by studying existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising management on needed actions.

Assists the inquirer with determining the short-term and long-term circumstances that might influence a choice between various benefits. Programs include, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, fiduciary assistance, general Social Security Administration benefit programs, and other Federal, state, and local domestic relations and assistance programs.

Software used: Kronos, ADP, and EPIC.

Education / Computer Skills

Computer Skills: MS Office Suite, QuickBooks, MS Project, MS Publisher, Google Sheets, Google Docs, Google Drive, SharePoint, PeopleSoft, Kronos, Salesforce Administrative Certified, Cobra, Tableau, and EPIC health system.

Certifications: CompTia A+, N+, S+, Salesforce Administrator, Salesforce Architect

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