Amanda Starkey

**** * ** ** **** N

Brownsburg IN 46112

317-***-****

Objective

To further my career and development in the field of logistics, transportation, and distributions where I can utilize my extensive experience, proven skills and enthusiasm by consistently providing outstanding customer service while always focusing on quality.

Summary

1 Thorough, results-focused with successful experiences in Customer Service positions. 2 Personally recognized for exceptional work ethic, professionalism, organizational and interpersonal skills.

3 Ability to work effectively with all levels of management and staff. 4 Creative, energetic achiever with demonstrated success managing multiple projects and schedules concurrently, promoting productivity and positive morale. Work History

2022 - 2023 Indy Transport, Greenwood, IN

Title: Dispatcher

1 Responsible for moving freight on 48/58 ft. trailers/vans 2 Posted load information on both DAT and Truck Stop data systems. 3 Verified correct payment when requested by brokers. 4 Confirmed brokers were legitimate before contracting load. 2005 - 2020 National Distribution Center, Lebanon IN. and Whitestown, IN. 2014 - 2020

Title: Logistics Coordinator (promotion) responsible for drivers and deliveries to include: 1 Calculating entire loads for 53’ trailers to include creating bill of ladings 2 Assign 14 drivers for deliveries daily, with routes, keys and codes to access depots 3 Communicate with other distribution centers for orders 4 Daily yard check for tractors and trailers

5 Scheduled and maintained files for Preventive Maintenance for the fleet 2005 - 2014

Title: Logistics/Receiving Account Representative

1 Calculating up to 100 time cards for full time and temporary employees 2 Maintained AP Invoices and sent them to corporate weekly for payment 3 Assisted in warehouse inventory when needed

4 Sent daily reports to customer for production productivity 5 Maintained employee files

6 Coordinated weekly and monthly safety training

7 Routed incoming phone calls appropriately

8 Ordering all office and warehouse supplies

9 Scheduling and receiving inbound trucks from production facilities 10 Entering the receipts into the AX system when product arrives 2002-2004 General Physics Corporation-Indianapolis, IN Title: Course Administrator.

1 Served as main point of contact between General Physics and contracted account Eli Lilly 2 Managed multiple tasks among three departments, sensing the importance or impact of issues and situations taking appropriate actions

3 Scheduled meetings with customers and coordinated special projects when needed 4 Managed multiple event activities including course ads, course cancellations, advertising, enrollments, confirmations, waitlist, facilities scheduling, and reporting 5 Processed course set-up information and supported annual master calendar scheduling 6 Responded to customer calls using active listening skills to identify and quickly resolve issues to provide outstanding service in a timely manner

7 Provided hotline/help line support, enrolling Eli Lilly employees and contracted employees in training courses

1997-2002 World Travel Partners. Indianapolis, IN. and Jasper IN. Title: Course Administrator / Travel Coordinator.

1 Scheduled international and domestic travel for two major corporations which included Eli Lilly and Master Brand Cabinets

2 Responsible for issuing all tickets, exchanges, and refunds for the accounts 3 Scheduled all hotel and car rental arrangements international and domestic travel 4 Negotiated refunds with airlines on non-refundable tickets 5 Worked with vendors such as car rentals and hotels to establish corporate rates 6 Results are substantiated by being promoted from World Travel Partners to General Physics Corporation, who was responsible for the accounts

Technical Strengths

Proficient with various Warehouse Management Systems as well as: 1 SAP, Leads

2 AS400

3 Microsoft Office

4 Navitrace

5 Microsoft Outlook

6 LotusNotes

7 AX Warehouse Management

6 Accuplus

7 TMW

8 OTM

9 SCMS

10 DAT

11 Truckstop

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