Customer Service Administrative Assistant

AIKO C. BACOMO

Mobile #: +639*********

Email: ***********@*****.***

Add: #36 Pilar Jimenez St. Talon I Las Piñas City

CAREER OBJECTIVE

Looking forward for an organization that offers a challenging, stimulating, learning environment to work in and provide scope for individual & organizations development, which offers attractive prospects for long-term development and career growth. To be part of a growth oriented company, render my services of highest quality and contribute my skills and abilities for the company’s growth and development.

CORE COMPETENCIES

* Good interpersonal and communication skills * Training and coaching staff * Proficient in MS Applications (Word, Excel, Power point) * Order processing and Purchasing WORK EXPERIENCE

(Overseas)

1. LULU HYPERMARKET GROUP OF COMPANIES

Muscat, Oman

LULU Department Store : February 27, 2020 – September 15, 2022 Cashier / Sales Assistant / Customer Service Staff / Section In-charge (Stationery Section) 2. LTC International Qatar LLC

Doha, Qatar

Daiso Japan Store : January 23, 2016 – December 30, 2018 Cashier / Senior Sales Assistant / Section In-charge / Merchandiser (Stationery Section) DUTIES & RESPONSIBILITIES

As Senior Sales Assistant / Section In-charge

• Working as Sales assistant whose main function is to give a satisfactory or above excellent service to the customer, next is on stock management/control and handling cash counter

• Welcoming customers who enter the shop, assisting and understanding their needs

• Giving advice and guidance on product selection to customers

• Being responsible for processing cash and card payments

• Answering queries, handling/dealing with customer complaints and objections

• Be involved in stock control and management, stocking shelves with merchandise.

• Attaching price tags to merchandise on the shop floor.

• Be involve in visual merchandising for new collections

• Keeping the store tidy and clean

As a Cashier

• The first duty of cashier is to greet the customers entering into organization

• Handling all the cash transaction of an organization

• Receive payment by cash, credit card etc

• Checking daily cash accounts

• Guiding and solving queries of customer

• Providing training and assistance to new joined cashier

(HOME COUNTRY)

1. PC EXPRESS INC. : March 11, 2018 – February 15, 2020 SM Southmall, Almanza I Las Piñas City

Administrative Assistant

2. Office Warehouse Inc : March 18, 2014 – November 5, 2014 Alabang Town Center

Cashier

3. ACE Hardware Inc : April 26, 2012 – September 11, 2012 SM MOlino, Molino, Bacoor Cavite

4. Digital Paradise Inc

Metro Manila

Netopia Internet Café : October 12, 2009 – November 11, 2011 Customer Service Assistant / Cashier

Duties and Responsibilities

As an Administrative Assistant

• Answer and direct phone calls.

• Organize and schedule appointments.

• Plan meetings and take detailed minutes.

• Write and distribute email, correspondence memos, letters, faxes and forms.

• Assist in the preparation of regularly scheduled reports.

• Develop and maintain a filing system.

As a Customer Service Assistance

• Welcoming customers who enter the shop

• Reserve and provide a sit number withthose who wants to avail the internet rental service

• Scanning, editing and printing photos in different sizes

• Accept typing job and printing documents

As a Cashier

• The first duty of cashier is to greet the customers entering into organization

• Handling all the cash transaction of an organization

• Receive payment by cash, credit card etc

• Checking daily cash accounts

• Guiding and solving queries of customer

• Providing training and assistance to new joined cashier

• Maintaining monthly, weekly and daily report of transactions EDUCATION

• 2006-2008 : AMA Computer Learning Center

Business Information and Management

• 2002-2006 : Hipona National High School

Hipona Pontevedra, Capiz

• 2000-2006 : Talon Uno Elementary School

Talon Uno Las Pinas City

SKILLS / ABILITIES

Knowledgeable in Computer including Microsoft Office

Extensive background in Customer Service

Hardworking and ability to work under pressure

Time Management

Event Hosting

PERSONAL INFORMATION

Age : 28 yrs. Old Birthday : March 29, 1989 Nationality : Filipino Birth Place : 1930-F Anak Bayan Paco, Manila No. of Kids : Two (2 boys) Civil Status : Married

CHARACTER REFERENCES

Lawrence Alecx Sembrano : Entrepreneur

Contact Number : +639*********

L.Aki Korean Blinds

Degie Profetana : Platform Experience New Associate Contact Number : +639*********

Accenture

Elaine C. Almante : Teacher

Contact Number : +639*********

Arron Bacia : Auto-Technician

Contact Number : +639*********

Branch : Toyota Inc. Cubao Manila

Contact this candidate