Customer Service C C++
Resume:
Michael Albert
Albuquerque, NM 87121
Email: ***************@*******.***
Objective:
A position in customer service working with customers.
Education:
ITT Technical Institute 3/2008-3/19/2011
Associate of Applied Science, Computer and Electronics Engineering Technology
Graduation: 3/19/2011 G.P.A. 3.95
Highest Honors, Attendance Awards Martial Arts Awards- CEET Courses
ITT Technical Institute 3/21/2011- 12/15/2012
Bachelors of Applied Science, Electronics Communications and Electronics Technology
Graduation: 12/15/2012 ECET Courses Highest Honors, Attendance Awards
G.P.A 3.97
Course of Study: Associates Degree Courses:
• Problem Solving Digital Electronics I, II
•DC Electronics Electronic Communication Systems I, II
•AC Electronics Electronic Device I, II
•Network Concepts Microprocessors
•Control Systems
Bachelors Degree:
•Technical Calculus Embedded Systems
•C/C++ Programming Process Control
•Electronic Circuit Design I,II Advanced Circuit Analysis I,II
•Modern Wireless Communications Data and Network Communication
•Digital Communications I,II
Technical Skills and Experience:
12+ years customer service experience
•4 years Electronics education: troubleshooting circuits, using schematics
•Management experience: 10 years
•Technical experience: 18 months with Direct TV (Mastec)
•Assembly experience: Lowes Home Improvement: 12 years Assembling grills, patio furniture:
Work Experience:
Cabela's Hunting & Fishing 10/2021 - 06/2023 Albuquerque, NM
Customer Service Helping Customers with orders
Lowe’s Home Improvement 7/2007- 8/2012 Albuquerque, NM
Assembly: Assembling items for customers and store: BBQ grills, patio items
Mastec (a division of Direct TV) 12/2005-7/2007 Albuquerque, NM
Field Technician: Installing satellite dishes and equipment for customers
Contact this candidate