Tanya M. Soe
Middletown, Md *****
adzj9l@r.postjobfree.com
Objective
Profile and Objective:*Skilled Professional with experience in corporate environment, who thrives in a fast paced environment offering growth and new challenges.*Capable of communicating clearly and logically with all levels of the organization, ability to establish priorities and to determine most appropriate course of action to meet requisite deadlines. *Extensive experience with managing Corporate Meetings and Conferences. Consistently was on target with sales and revenue goals. Create and negotiate and followed up on contracts.
Work Experience
Conference & Logistics Delivery
4/2023 – Present – International Baccalaureate
Responsible for site selection, including coordination with venue on logistics, speakers, on-site management.
Support the strategy on how the department functions are organized, as well as support to define the Conference global processes to increase efficiency, cost effectiveness, and stakeholder satisfaction.
Scheduling on-site logistical support for conference presenters, VIP attendees, attendees and other staff during conferences and events
Manage outsourced suppliers before, during and after the global conferences/events.
Lead staff meetings to review conference planning and outcomes, share any updates that impact daily operations, and allow time for sharing best practices, idea’s, etc.
Collaborate with other team members regarding potential activities that will help meet event revenue / margin targets.
Assist in the budgeting process directly with the conference’s logistics & delivery manager.
Meeting Planner
1/2022 – 3/2023 – National Defense Industrial Association, Arlington, VA
Responsible for site selection, including coordination with venue on logistics, speakers, on-site management.
Perform site visits and participates in venue negotiations for space, services, and catering to support assigned meetings.
Manage event marketing to include mass email and mail functions.
Oversee customer service, display/exhibit registration and management, sponsorship sales and fulfillment, post-conference administrative and financial actions, formatting and posting of proceedings, and other administrative and logistics actions required to ensure a successful event.
Coordinate and collaborate with exhibits team assigned manager for events the Exhibits Department supports.
Pre-event responsibilities for assigned events.
Perform on-site management of assigned events for registration, attendee/customer service fulfillment, food and beverage service delivery, audio-visual services delivery, security, local transportation, sponsorship fulfillment and display/exhibit delivery, etc. and interface between Division/client and venue support staff.
Perform financial duties such as, contributing to development of detailed budgets for assigned meetings.
Manager, Global Accounts
6/2012 – 1/2022 HelmsBriscoe, Middletown, MD
As a leader in the hospitality industry, I ensure my clients secure the best venues for their groups and events worldwide.
I provide my clients with tactical solutions, strategic advice, market and property intelligence, thorough searches, and complete RFP sourcing for groups and meetings.
Take complete ownership of my clients' wants and need’s and implement the program desired. We search venues that match the client’s criteria, negotiate rates and concessions and facilitate the contracting process.
We send the RFP’s, trackdown the answers, followup with the hotels, and manage the entire site selection process on the clients behalf.
Stay at Home Mom
8/2007- 2012
In 2007 I decided to leave the corporate world to raise my young family.
Registration Specialist
10/2006 - 8/2007 Experient, Frederick, MD
Act as the primary client contact to coordinate all aspects of the advance registration process with the client. The responsibilities include interfacing with IT to custom build registration programs, provide oversight of financial processing, data entry, production, collation and mailing, customer service, ordering of supplies (on client’s behalf) and advance reporting.
Co-Owner
5/2005 - 10/2009 Body 1 Fitness Training, Frederick, Maryland
As co-owner of a 10,000 sqft. Full-service fitness club, I ran daily operations including:
Manage employees; oversee gym membership sales; implement marketing programs to promote gym; negotiate contracts with corporate clients; solicit colleges and manage advertising programs.
Executive Meeting Manager
6/2001 - 5/2005 Sheraton Inner Harbor, Baltimore, MD
Solicit and book short term meetings for corporate clients. Detail meeting specifications and oversee entire functions for all groups. Responsible for monthly/quarterly/yearly revenue quotas. Negotiate contracts for clients and manage billing. Market and promote hotel to large corporations. Practice Six Sigma.
Sales Manager
5/1999 - 5/2001 The Inn @ the Colonnade, Baltimore, MD
Generated and maintained accounts in the markets of Association, Tour/Travel, Government and SMERF (Social/Military/Educational/Religious/Fraternal) through prospecting, site visits and relationship-building, developed and implemented marketing programs to promote hotel represented hotel in the Baltimore Tourism Association and Society of Government Meeting Planners.
Education
Frederick Community College, Frederick, MD
Associates
Transferred from Frederick Community College to University of Phoenix.
University of Phoenix, Columbia, MD
Bachelor’s
Events Indiustry Council
Studying towards my CMP
Skills
Active listening
Communication
Computer – Microsoft Word & Excel
Customer Service
Interpersonal
Leadership
Management
Problem-solving
Netgotiating Contracts
Attention to detail