Assistant Manager Customer Service
Resume:
TIFFANY
TETU
adzj8q@r.postjobfree.com
Rosemount, MN 55068
CONTACT
Efficient professional with 19 years
of work experience and a proven
knowledge of team building,
branding and new business
development. Aiming to leverage
my abilities to successfully fill a role
at your company.
CAREER OBJECTIVE
Assistant Manager
Men's Wearhouse, Burnsville, MN
Operations Manager
Men's Wearhouse, Woodbury, MN
Assistant Manager
Men's Wearhouse, Eagan, MN
Assistant Manager
Men's Wearhouse, Woodbury, MN
Assistant Manager
Men's Wearhouse, Maplewood, MN
EXPERIENCE
December 2019 - Present
Communicated with clients to address questions, concerns and needs and provide quality customer service.
•
Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
•
July 2018 - November 2019
Maintained professional working relationships and promoted open
• lines of communication with staff.
Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.
•
July 2017 - July 2018
Tracked store inventories and replenished products according to demand.
•
Coordinated employee schedules according to staff availability and
• processed time-off requests.
March 2012 - May 2017
Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
•
Assisted with new employee training and conducted performance reviews to track overall progress.
•
September 2007 - February 2012
Maintained hands-on knowledge of job roles and regularly stepped
• in to perform business duties.
Resolved customer complaints and handled refunds and returns to promote satisfaction.
•
Customer Service Associate
Men's Wearhouse, Maplewood, MN
July 2003 - August 2007
Built sustainable relationships and trust with customer accounts using open and interactive communication.
•
Conferred with customers by telephone or in-person to provide product or service information.
•
Recorded details of inquiries or complaints to maintain up-to-date
• records of customer interactions and transactions. High School Diploma
Johnson High School, Saint Paul, MN
EDUCATION
June 2004
LANGUAGES
• English
Native
ADDITIONAL SKILLS
• Good with people.
• Problem Solver
• Good with multi-tasking
• Dealing with shipment
• Delegation of duties
Beth Zempel — Men's Wearhouse
Former Manager
adzj8q@r.postjobfree.com
Shawna Muldoon — Men's Wearhouse
Former Co-worker
adzj8q@r.postjobfree.com
REFERENCES
Friend/Former Manager Friend/Former Co-worker
Contact this candidate