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Customer Service Food Runner

Location:
Boca Raton, FL
Salary:
140000
Posted:
September 08, 2023

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Resume:

Francesco Rios

***** ********* ***** 310-***-****

Boca Raton, FL, 33428 adzj6p@r.postjobfree.com

Work Experience

InMode May 2021- Present

Territory Manager

• Generate sales leads principally by cold calling on dermatologists or plastic surgeons (including ASPS, Facial Plastic, Ophthalmic, Plastic and AACS cosmetic surgeons) as well as other physicians in my Territory.

• Maintain and manage a substantial lead pipeline while meeting or exceeding quarterly sales targets.

• Present our products and services to prospective customers; Act as a point of contact for all potential customers and identify needs and recommend product solutions.

• Identify local business opportunities and challenges

• Develop and utilize all assets, reference sites, Company' clinical specialists and partner personnel within the Territory to achieve short-term and long-term objectives.

• Answer customer questions about features, pricing, and additional services

• Cross-sell products, when appropriate

• Collaborate with sales representatives in and out of assigned territory to share best practices, support a cohesive sales approach to meet individual and group sales quotas.

• Satisfy all the Company’s Customer Care and Finance requirements as established; responsible for learning (training provided) set processes and updating the CRM system (SFDC) in a timely and accurate manner.

• Provide timely reports (weekly, monthly, quarterly, and annually to the Regional Sales Director regarding status of each lead and sales opportunity in pipeline through the CRM database. Acima Credit March 2017 - Present

Area Sales Manager

• Maintained a position in the Top 5 Area Sales Managers within the company July 2017- Present

• Covered Miami to Vero Beach territory with a primary engagement of selling Lease to Purchase financing platforms to retail merchants for their customers.

• Create and build relationships with new and existing customers through sharing a robust set of details throughout daily meetings with perspective partners.

• 10+ Daily visits to existing retail merchant partners enrolled in the Lease to Purchase program to help on specific lease applications to increase the merchant’s sales.

• Daily prospecting and visiting of new clients to fulfill sales quota

• Work in collaboration with inside sales reps to build more relationships and clients.

• Helped train clients on our demonstration dashboard, continue to support and help fund the client’s customers moving forward.

• Advised the owners and main decision makers on how to use and advocate our product for increased overall sales. Acceptance Now August 2016 - March 2017

Territory Account Representative

• Built and developed relationships with our business-to-business partners through technology maintenance, training, and problem solving.

• Managed the day-to-day interaction with current vendors in order to build long-term business opportunities.

• Assist clients with in store sales when necessary.

• Establish, develop and foster quality business relationships to generate new business partnerships.

• Qualify and track potential prospects.

• Professionally prepare, submit and present accurate and timely formal proposals to prospective clients. Greystar Real Estate Management August 2015- August 2016 Leasing Specialist/ Marketing Coordinator

• Proven to be a top performer in renting apartments

• Assists with resident relations, provides outstanding customer service

• Follows up with prospects to execute the lease

• Completes all leasing paperwork, compiles, and processes applications for approval.

• Solely in charge of social media across all platforms, resident events, and calendar for the community

• Explains lease and all appropriate addendums to new resident.

• Walks apartments and reports all necessary improvements.

• Maintains current and historic resident lease files by creating filing systems.

• Supports leasing and marketing efforts by preparing brochures and community information. Dead Sea Cosmetics- South Florida March 2014- July 2016 Sales Associate and Trainer

• Cosmetic company providing customers with quality products from the Dead Sea

• Conducted sales and negotiations of the products with customers to reach sales quotas.

• Trained other workers to perform same tasks and goals

• Same position as the one for Peled and Morgan LLC in Tampa FL in 2011 The Cheesecake Factory- Fort Lauderdale, FL February 2014- February 2015 Server, Food runner

• Transferred from MD to FL

• Demonstrated skills in greeting customers, presenting menus, taking food orders and expediting them through the kitchen

• In-depth understanding of serving food, a very in depth menu, and attending to the customers’ needs

• Provided excellent customer service

• Substantial knowledge of controlling guest checks and securing proper payment

• Worked closely with other wait staff and kitchen to ensure the restaurant is operated efficiently The Cheesecake Factory- Columbia MD March 2011- February 2014 Server, Food runner, Shift leader

• Demonstrated skills in greeting customers, presenting menus, taking food orders and expediting them through the kitchen

• In-depth understanding of serving food, a very in depth menu, and attending to the customers’ needs

• Provided excellent customer service

• Substantial knowledge of controlling guest checks and securing proper payment

• Worked closely with other wait staff and kitchen to ensure the restaurant is operated efficiently Grill Fire- Severn, MD October 2013-February 2014

Server, Food runner

• Fine Dining

• Provided customer service as a server

• Worked closely with other wait staff and kitchen to ensure the restaurant is operated efficiently

• Memorized food, wine, and beer menus that are constantly changing

• Trained other and new servers.

Peled and Morgan LLC – Tampa, FL January 2010-Februray 2011 Manager and Sales Trainer

• Cosmetic company providing customers with quality products

• In a manager position, conducted sales and negotiations of the products with customers to reach sales quotas.

• Trained other workers to perform same tasks and goals Language skills

Fluent in Spanish: Native language



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