Customer Service Social Media

************@*****.***

010********

Dakahlia,Mit ghamr

Language

*English: excellent

Computer

*professional user of Microsoft office

Personal

*Manage own performance in a

business environment.

*Support sustainability in a business

environment.

*Leadership and management.

Handling problems and operational

issues.

2013

5/22 - Till now

6/2021 - 4/2022

2/2019 - 5/2021

4/2015 - 1/2019

HOSSAM ELDIN ABD ELKADER

Iam a hard-working, motivated and enthusiastic person with a proven track-record in business administration and project management. I always strive to achieve the highest standard possible, at any given task and in any situation. I am accustomed to working in a challenging and fast-paced environment, particularly when dealing with multiple projects at the same time.

Accounting

Zagazig university

Good

Customer service officer

Alex bank

*Dealing with customers' needs, selling the bank's products and services while ensuring the quality of banking services provided and the participation of the work team to achieve goals and to serve customers while adhering to policies and procedures.

Retail store manager

Vodafone Egypt

*Coordination of work within the branch in the

departments.

* Overseeing the provision of distinguished service and increasing customer satisfaction.

* Regular review of production quality and improvement of sales volume.

Retail team leader at Vodafone

*Create detailed reports periodically on expenses, inventory and maintenance on a daily, weekly, and

monthly basis.

* Guiding and directing the team and directing feedback periodically, spreading positive energy among team members and understanding the different capabilities of employees through training and follow-up.

Retail sales agent at Vodafone

SKILLS

OBJECTIVE

EDUCATION

EXPERIENCE

*International computer driving license(icdl), American council.

*Certificate in Human Development.

*Internet applications and social media platforms. COURSES

Contact this candidate