SURINDER GHATTOARA

*** ****** ****, *******, *********, Slough, SL3 8YA

Tel: 017**-******(h) 079**-******(m), Email: adzj28@r.postjobfree.com

PERSONAL PROFILE – EXECUTIVE/SENIOR ADMINISTRATIVE ASSISTANT

I am an experienced Executive/Senior Administrative Assistant with the ability to work independently to perform advanced diversified and complex secretarial duties working in the Pharmaceutical industry. I am a pro-active, confidential, diligent, diplomatic, loyal, trustworthy, methodical, conscientious and punctual. I provide high quality administrative support with excellent communication skills. I am experienced in several IT software systems, including Microsoft Office, Excel, Powerpoint, Concur, Sharepoint, Oracle.

KEY SKILLS

IT - Skilled in various IT software systems related to industry packages. Microsoft Office Word, Excel, Outlook, PowerPoint, Zoom, Veeva Vault, EBS Oracle, Promo Mats/Zinc, Concur, Visio, Ariba Spend Management, SAP, Sharepoint, Box

Communication - Capable of communicating effectively with people at all levels, both verbally and in writing

Problem-solving - Ability to look at a problem, analyse it and work out a method of resolving it

Time-management - Ability to manage and prioritise my workload efficiently and effectively

Versatile & Flexible - Capable of putting my hand to anything and doing a good job of it, there is nothing I will not put my hand to and do my best at

Honesty & Reliability -Through past employment I have shown I am trustworthy and can be relied upon to complete tasks properly and efficiently

Organisation - I remain well-organised regardless of the job I am doing, assessing, evaluating and adapting as I go

CAREER HISTORY

Senior Administrative Assistant – Gilead Sciences Europe Ltd - 3 May 2022 – 30 June 2023

Effective complex diary management for the Senior Director’s and Team in Commercial HIV Biktarvy and Veklury Team, anticipate conflicts and prioritise meeting where necessary. Through frequent ‘catch-up’ sessions, I ensure I am up to date with current issues/priorities, this enables me to schedule accordingly.

Raise Purchase Orders, (Oracle iProcurement) and tracked invoices/payments via Oracle OIMS, ensuring all spend is within budget

Raise Work Order template for supplier to complete and manage the process through to signature. Interact with Legal Department and vendor and process Work Order accordingly

Process new suppliers on the Oracle system

Maintain and update distribution lists for the Team

Create and manage SharePoint Sites

Cross collaboration with US administrators

Attend monthly Admin Meeting

PA/Administrative Assistant – Bupa -15 December 2021 – 29 April 2022

Taking minutes at the Pandexit Procurement Meeting and Supply Chain Meeting

Ensure Dashboard Tier 1 and 2 is updated monthly and sent out to the Senior Managers

Check Supplier Relationship inbox and action emails

Action track, collate and issue reports

Attend the Segmentation Weekly Meetings, update the tracker and save in the shared area

Attend weekly 1:1 with Supplier Relationship Manager

Manage and update several Dashboards for the Supplier Relationship Manager

Save and update the stock reports on the Pandexit Reporting Dashboard

Save all alerts from Dunn Bradstreet on excel spreadsheet, download the report and send to Supplier Relationship Manager

Update stock figures on excel spreadsheet and send to Finance Manager

Ensure Due Diligence has been carried out for all new Suppliers

Human Resources Shared Services Assistant – Sunrise Senior Living - October 2021-To November 2021

To work closely to ensure collaboration with HR Business Partners

Provide HR administration support, DBS checks comply for the role applied

Provide and support generalist HR administration including managing HR processes

Ensure compliance throughout the workflow process for compliance and administration for assigned communities and homes. The performance of this area of requirement will be measured and recognised as a key performance indicator for each HRSSA

Ensure compliance with the use of the HR systems to include the recruitment technology, HRIS and any other HR IT systems relevant to the HR shared service

Organise inductions for the Support Office client base group

To deliver mandatory and organisational reports as required, outlined and assigned by the HRSSC

Ensure all Support Office client base personal files are maintained in keeping with the organisational and regulation requirements

To deliver all associated areas of accountability and responsibilities in keeping with the organisation values, principles of services team credo and organisation code of conduct

Perform any other HR duties as required and assigned by the HRSSC

Franchise Assistant to Business Unit Head, Neurosciences & Rare Diseases – Ipsen - January 2021 - April 2021

Manage and create Legal contracts using the central contract system and maintain filing system

Responsible for uploading Work Orders and Agreements on the Veeva Vault system and manage the approval system on Zinc

Interact with Healthcare Professionals and organisations

Creation of purchase orders in line with Agreements, update the excel spreadsheet with costs and monitor the payment process

Support other team members with ad hoc duties as required. Work with the Accounts Department and manage the budget tracker

Ensure Due Diligence has been done before setting up new suppliers

Knowledge of the ABPI Code

Senior Administrative Assistant to Executive Directors - Gilead Sciences Europe Ltd -March 2019 – May 2020

Effective complex diary management for the Regional Senior Director, Biosimilars, anticipated and managed conflicts and prioritised meetings where necessary. Demonstrated an ability to understand and schedule meetings around deadlines and work commitments to avoid additional pressure on Director, Executives and Management Team. Through frequent ‘catch-up’ sessions, I ensured I was up to date with current issues/priorities, this enabled me to schedule accordingly.

Organise global travel (flights, hotel accommodation, visas and car transfers)

Process monthly expenses on Concur. Manage, create and update distribution lists

Support with the recruitment and onboarding of new hires

Creation of purchase order management on EBS (Oracle), tracking and receipting on the system

Prepare PowerPoint presentations

Support with the co-ordination of the off-site Government Affairs All hands meetings and team building events, prepare Agenda for Directors monthly meetings and take minutes as and when required

Register Directors for European and International conferences

Document management on Contract Management System

Process Master Service Agreements, Confidentiality Agreements and Work Orders

PA to Head of Quality, Health, Safety & Quality Compliance/Head of Regulatory, Reckitt Benckiser – August – December 2018

Effective complex diary management for the Head of Quality, anticipated and managed conflicts and prioritised meetings where necessary. Demonstrated an ability to understand and schedule meetings around deadlines and work commitments to avoid additional pressure on Director, Executives and Management Team. Through frequent ‘catch-up’ sessions, I ensured I was up to date with current issues/priorities, this enabled me to schedule accordingly.

Provided support for sales, marketing & medical activities, which included preparation for congress/symposia bookings & all logistics for National and International Congresses & National Sponsorships.

Raised Purchase Orders, tracked invoices/payments and ensured within budget, reported HCP (Healthcare Professional) Transfer of Value, as per ABPI and IPHA guidelines.

Process monthly expenses.

Prepare Agenda and take minutes at meeting

Register Directors for external conferences.

Liaise with Europe and Overseas Admins when booking factory visits and work closely with the overseas team and attend PA meetings and arrange quarterly Townhall meetings.

PA to Head of Biosimilars - Business Unit Director and Health Economics Director, Amgen - Mar 2017 – April 2018

Effective complex diary management for the Head of Biosimilars, anticipated and managed conflicts and prioritised meetings where necessary. Demonstrated an ability to understand and schedule meetings around deadlines and work commitments to avoid additional pressure on Director, Executives and Management Team. Through frequent ‘catch-up’ sessions, I ensured I was up to date with current issues/priorities, this enabled me to schedule accordingly.

Process monthly expenses, create purchase orders, receipt for payment, manage the budget tracker

Raise and upload Honoraria Contracts and Agreements for Health Care Professionals

Travel to Cambridge to attend the Biosimilar meetings

Provide support to field-based sales teams for Biosimilars and teams across multiple business units

Register Director on upcoming Pharmaceutical Conferences, i.e UEG, BOPA, etc

Communicate upcoming meetings for NICE (National Institute for Health & Care Excellence)

Manage the Fluid Branding internal system for stock control

Variable Temporary/Contract Roles - Oct 2014-Nov 2016

Medical Co-ordinator – Otsuka Pharmaceutical Europe Ltd

Provide comprehensive and administrative support for Medical projects within OPEL

Liaise with both internal and external parties. Assist and provide support to the Medical Department and the Medical Leadership Team under the direction of the EU Medical Compliance Manager or Director.

Responsible for performing the necessary regular updates of the Global Study List database and GPORT to ensure accuracy and completeness of data entry into the global database. Assist with ad-hoc requests during PV inspection or data quality check

PA to the Chairman – Omniserv - Sept – Oct 2016 (Holiday Cover)

Effective complex diary management for the Chairman, anticipated and managed conflicts and prioritised meetings where necessary. Demonstrated an ability to understand and schedule meetings around deadlines organise events, including 110% Club Ceremony and Charity occasion. Building good public relations with key customers and stakeholders and support the wider team. Organise complex international travel and process monthly expenses. Coordinate receipt and collate monthly reports and ensure they are received promptly against deadlines.

ACHIEVEMENTS

Organised and coordinated 50+ business meetings and events (preparing agendas, reports and minutes)

Organised a Charity Event (Orange Day)

Macmillan Coffee Morning – held every year and raised over £4000 in 4 years

Supported and help raise funds for the Save the Children Fund by engaging with our strategic partners, corporate sponsorship and staff members

Qualified First Aider, Fire Warden and DSE facilitator

EDUCATION

Dormers Wells High School - GCSE’s: English, Commerce, Maths, Accounts, RSA Typing I and II, Shorthand, AudioTyping

Project Management Course on E Learning/ Personal Resilience Course 2012/Internal course on Harvard Project Management

Skills for PA’s and Executive Secretaries’

Hobbies and Interests: Play tennis at a local club in Slough, I am member of two walking groups, I enjoy cooking Asian food and baking, I enjoy yoga and meditation, I am a keen gardener and interested in dressmaking

References: Available on request

Contact this candidate