Charlene Prinzen

MANAGER/LEAD BARTENDER

Tustin, CA 92782

adziz6@r.postjobfree.com

714-***-****

To obtain a position in a positive atmosphere with a local bar/restaurant, which will allow me that opportunity to enhance my vast knowledge in the industry, while doing a job that I am extremely passionate about and thoroughly enjoy.

Authorized to work in the US for any employer

Work Experience

Lead Bartender/Server

The Lot - Newport Beach, CA

September 2018 to March 2020

Very fast paced environment in both bar and serving of guests in the theater. Booking private events as well as working them. Outside catering events. Coordinate monthly food demonstrations. Assisting with weekly and monthly inventory. Top seller averaging nightly sales bonuses. Highest company sales for one day exceeding 15k. Quarterly bonuses and awards for top employee. Trainer of new hires. General Manager (GM)

Wokcano Restaurant - Tustin, CA

January 2018 to September 2018

Staffing, scheduling, payroll and labor cost analysis. Booking private events, working with local city councils and marketing director. Creating new craft cocktails, managing rotating craft beers and customizing the wine as well as sake menus to meet demands and match new menu items. Working with the kitchen manager to develop and implementing systems for food cost analysis, and portion control. Developing daily, weekly, monthly, quarterly and annual cost spreadsheets for all departments to increase revenues and decrease costs.

Lead Bartender/Server

Tustin Grille - Tustin, CA

October 2016 to June 2018

Expansive knowledge in craft cocktails and beer as well as rotating craft beer taps. Very fast paced happy hour and dinner crowd at bar while also handling a station on my own. Private events including monthly wine pairing with multiple courses of often 4 or more. Inventory and ordering as well as often runs to Youngs Market. Handling of server cashouts and balancing the til. Manager

Skosh Monahan's - Costa Mesa, CA

June 2012 to October 2016

Costa Mesa, CA

Worked full time as Manager, running both the front and back of the house, Responsible for ordering, inventory, quality, scheduling, daily reports and accounting, staffing, special events and catering. Bartender minimum of 5 days a week in addition to my manager responsibilities. Responsible for specials, craft cocktails and beer selection.

FULL TIME BARTENDER/SERVER/SUPERVISOR

Crow Burger Kitchen 06/04/12-02/12/2014

Newport Beach, CA

Worked as a floor supervisor 6 days a week, Tended bar, Waited tables, In charge of training and scheduling, Nightly accounting and audits, Proficient in Aloha System, Responsible routinely changing craft beers and pricing, Restructuring the staff and sidework to build a better team and increase sales Full time bartender/ assistant manager

Full time bartender

Brasserie Pascals - Newport Beach, CA

June 2011 to June 2012

Newport Beach, CA

Worked an average of six days a week doubles when necessary, responsible for coordinating a bartending class for patrons weekly, mixologist responsible for new drink recipies weekly paired with three courses, Normal day to day operations, assisted managers when needed or in their absence, assisted with labor costs and cutting of floor, responsible for holding down the entire restaurant for majority of all shifts Full time bartender

Speed pouring while maintaining excellent customer service Port Restaurant - Corona del Mar, CA

February 2010 to June 2011

Corona Del Mar, CA

Build my own clientele, Stock and assist with liquor orders and supplies, bar ran with two bartenders prior to my arrival on busy nights and weekends, Speed pouring while maintaining excellent customer service Bartender/ Manager

Skosh Monahan's - Costa Mesa, CA

October 2007 to June 2009

Part time Position

Same responsibilities as when previously employed. Owner was restructuring and needed assistance with boost in sales/revenues as well as new hires and training and revamping menu and entertainment. It is a very popular bar for the locals and a very fun, exciting place to lounge and enjoy a good meal. I have always been a favorite of Gary's and many of the long time regulars. Bar Manager/ Bartender

Atlanta Lounge - Huntington Beach, CA

August 2004 to October 2007

Local bar with entertainment license. Always a great place to hangout, shoot some pool, enjoy good music, great bartenders and good drinks. When I first started there it was more of a sports bar by day and night club by night staff attire was casual club style. Responsible for day-to-day operations of Purchasing of supplies and liquor as well as managing the inventory Responsible for assisting with scheduling and register deposits Customer Service Restaurant & Bar Manager / bartender

Skosh Monahan's - Costa Mesa, CA

February 2000 to July 2004

Responsible for day-to-day operations which include: Scheduling of employee shifts, Purchasing and inventory, Responsible for recruitment, hiring and staff retention, Extensive Customer Service responsibilities such as creation and implementation of incentive programs for staff; Monthly staff meetings

Restaurant service manager/ bartender

The Yard House - Long Beach, CA

October 1998 to February 2000

Responsible for day-to-day operations which include: Scheduling, Training and Organization of Staff, Stocking and Cleaning, Responsible for recruitment, hiring and staff retention, Customer Satisfaction and retention

Education

Biological Studies

Orange Coast College - Costa Mesa, CA

2000 to Present

Certificate

CSU

March 2006

Certificate Of Completion

Allied Real Estate School - Laguna Hills, CA

2004 to 2005

Skills

• articulate (Less than 1 year)

• Excel (Less than 1 year)

• MS Word (Less than 1 year)

• Point Of Sale (Less than 1 year)

• telephone (Less than 1 year)

• Hostess

• Busser

• Waitress

• Restaurant Server

• Barback

• Labor Cost Analysis

• Purchasing

• Catering

• Restaurant Management

• Bartending

• Aloha POS

• Kitchen Management Experience

• Culinary Experience

• Human Resources

• Recruiting

• Banquet Experience

• Guest Services

• Assistant Manager Experience

• Profit & Loss

• Payroll

• Inventory Control

• Food Safety

• Upselling

• Food Preparation

• Office Management

• Merchandising

• Cooking

Assessments

Bartending — Highly Proficient

August 2020

Understanding, pouring, and mixing drink orders

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

Personable and articulate with high degree of professionalism, Excel in fast paced environments, effective multi-tasking abilities, Excellent telephone manner and communication skills, Results oriented and customer focused, MS Word, Word, Perfect, Excel, Point Of Sale Systems

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