Danielle Thomas

Texarkana, AR *****

870-***-****

adziyv@r.postjobfree.com

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills

Conflict Resolution

Valet Services

Report Preparation

Cross-Department Collaboration

Building Repairs and Renovations

Work Inspection

Procedure Implementation

Maintenance and Repair Leadership

Standards Compliance

Administrative Oversight

Grounds Maintenance

Customer Relations

Team Guidance and Motivation

Quality Assessment

Experience

May 2022 - Current

TRI STATE Crematory - Texarkana, AR

Janitorial Supervisor

Trained staff to follow team standards and use efficient techniques.

Checked quality of work regularly through inspections and official assessments.

Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.

Sanitized and cleaned sinks, mirrors, toilets and showers.

Monitored supply levels and requested new items to maintain completing daily cleaning tasks.

Swept and damp-mopped private stairways and hallways.

Polished furniture and room accessories to keep all areas bright and fresh.

Managed team of employees, daily progress reports and overall project planning.

December 2021 - March 2022

88 Bar and Grill at the Wyndham Gardens Hotel - Texarkana, TX

Bar Waitress

Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Cleaned and sanitized utensils, dishes or silverware.

Removed trash and cleaned kitchen garbage containers.

Observed food safety and sanitation protocols to reduce germ spread.

Stored food in designated containers and storage areas to prevent spoilage.

Carried food supplies, equipment and utensils to and from storage and work areas.

Restocked cupboards, refrigerators and service stations with new food items or supplies.

Monitored temperatures of prepared food and cold-storage areas.

Took and recorded temperatures of food, refrigerators and freezers.

Distributed food to waiters and waitresses to serve customers.

Stocked cupboards and refrigerators and tended salad bars and buffet meals.

Provided exceptional service to high volume of daily customers.

Calculated charges, issued table checks and collected payments from customers.

Maintained tidiness and organization throughout bar area.

Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

Monitored patron alcohol consumption to encourage safety.

Maintained accurate cash handling practices while efficiently serving customers.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Communicated with patrons to offer friendly service and determine needs.

Checked identification prior to serving.

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Assessed patrons' needs to always provide proactive service.

Upsold latest products and drinks, resulting in [Number]% increase in daily sales.

Created signature beverages to increase revenue and patron loyalty.

April 2019 - February 2021

Gerber Baby - Fort Smith, Arkansas

Janitorial Technician

Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.

Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.

Replenished supply of hand soap, paper towels and other consumables.

Sanitized frequented areas and equipment using approved supplies.

Collected trash from floors within hallways, bathrooms and work areas.

Mixed water and detergents in containers to prepare chemical cleaning solutions.

Transported trash and hazardous waste to appropriate disposal area.

Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Emptied wastebaskets to transport trash and waste to proper disposal areas.

Maintained safety protocols through safe handling of equipment and chemicals.

Responded to emergency cleaning requests to meet client expectations.

Restocked supplies, replacing toiletries, liners and soaps.

Cleaned windows, glass partitions and mirrors with cleaners and sponges.

Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.

Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.

Performed daily dusting, leather and wood surface polishing and wall washing.

January 2018 - February 2019

Fort Smith Recycling Plant - Fort Smith, MTArkansas

General Labor Worker

Assisted team members with maintaining orderly and clean workspaces.

Maintained awareness of workplace hazards, diligently following department safety protocol.

Worked under direct supervision to handle and maintain flow of materials and products in manufacturing areas.

Organized inventory, verifying supplies, tools and production materials for team.

Lifted, sorted and stacked parts weighing as much as [Number] pounds.

Supported business operations with reliable commitment to timely task completion.

Operated both motorized and non-motorized material handling equipment safely to move heavy pallets.

Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.

Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.

Carried out individual work in various capacities to promote business and achieve assigned goals.

Attended regularly scheduled safety meetings and upheld protocol for lasting compliance and workplace health.

Recorded production details and accurately entered data into computerized systems.

Education and Training

Texarkana College Texarkana, TX

Some College (No Degree) Clinical Psychology

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