Amanda D. Calcano

312-***-****: adziy4@r.postjobfree.com

**** ***** ***, ******, ** 60076

Career Objective –

Seeking a challenging career within a leading airline company, that will utilize my extensive history in customer service, which includes providing the best experience to clients by exceeding their expectations and anticipating their needs in an expedited manner.

Personal Skills –

Multi-tasking efficiently

Understanding and executing new processes

Punctuality with tasks and objectives

Bartender at high volume restaurant

20+ years of Customer Service experience

Technical Skills –

10+ years with Pawsey, Micros and Toast applications in the restaurant industry

Experience –

Collettis, Jefferson Park – Lead Server & Bartender – March 2018 -Present

Banquet service of 100+ guests

Requested for service from long time repeat customers

Maintained work station cleanliness

Implemented new procedures for sanitization process

Balanced large sales tickets

Gale Steet Inn, Jefferson Park – Server – April 2017-2018

Formal service setting

Performed under high-pressure, fast-paced environment

Responsible for wine pairing suggestions

Cheesecake Factory, Old Orchard – Lead Server – February 2009 – 2016

Trained new staff

Consistently met and exceeded sales objectives

Tasked to complete various time-sensitive preparations for large parties

Introduced new performance enhancing routines

Contact this candidate