Technical Support English Teacher

NADER ELSAYED

Address : El-Mahalla El-Kubra, EGYPT

Phone number : 015********

Email : ************@*****.***

Summary

Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension.Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives.

Work History

English Teacher, Al Resala Educational center

El-Mahalla El-Kubra, EGYPT 2022 - Current

Administered assessments and standardized tests to evaluate student progress.

Prepared and implemented lesson plans covering required course topics.

Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.

Utilized multimedia strategies and technology to convey information in fresh and interesting ways.

Worked with administrators on behavioral issues to support needs of students.

Technical Support Representative,Telecom Egypt

CAIRO, EGYPT 2020 - 2022

Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Provided Tier 1 IT support to non-technical internal users through desk side support services.

Monitored systems in operation and quickly troubleshot errors.

Researched product and issue resolution tactics to address customer concerns.

EDUCATION

Bachelor of Education - May 2016 - Jun 2020 Tanta University Gharbia Governorate Feb 2016 - May 2020

Skills

Individualized instruction

Quality education

Grammar principles

Reading assignments

Writing coursework

Classroom management

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