Rosilyn Edwards Dickerson

MS-HRMD, SHRM-CP, PHR, CLRP

954-***-**** — adziv7@r.postjobfree.com

Human Resources/Employee Relations Expertise . Business Acumen Fortune 500 Alumna PROFESSIONAL SUMMARY

• 15+ years Human Resources experience, including some of Fortune’s Best (e.g., Citigroup PwC, ADP).

• Knowledge of federal, state, and local labor/employment laws, including but not limited to, National Labor Relations Act, Family and Medical Leave Act, Fair Labor Standards Act, Americans with Disabilities Act/AA, Title VII, Age Discrimination In Employment Act, Genetic Information Nondiscrimination Act, Uniformed Services Employment and Reemployment Rights Act.

• Experienced speaker/presenter before C-suite/Executive Leadership, Board of Directors, Media, and Professional Association/Conference audiences.

CERTIFICATIONS & CREDENTIALS

• SHRM-CP Society for Human Resources Management-Certified Professional—SHRM

• PHR Certified Professional in Human Resources—HRCI

• CLRP Certified Labor Relations Professional—FPELRA

• FEMA/National Institute Management System Certification: ICS-100, ICS-200, ICS-700, ICS-800 PROFESSIONAL EXPERIENCE

Multiple US/Tampa, FL

Human Resources Consultant 7/2020 – Present

• Consult via multiple employers (e.g., NTT Data/Misicom, Mindlance/Manpower) at ADP & Keybank.

• Serve as HR Consultant in all disciplines (e.g., Employee Relations, Compensation, Performance Management; Investigated allegations of Discrimination, Harassment, Retaliation, and Policy violations; advise leaders and employees on workplace matters; Conduct workplace investigations RE: allegations of discrimination, harassment, retaliation, misconduct, and policy violations; Drafted position statements in response to regulatory agency (e.g., EEOC) complaints.

• Partnered effectively with Legal, Global Ethics, Global Security, and HR partners on workplace matters; investigated complaints and recommended fair/consistent application of policy.

• Conducted quantitative/qualitative analysis, prepared reports, and mitigated risk.

• Investigated, analyzed, made recommendations on complex HR/employee relations matters.

• Interpreted policies and advised employees/supervisors; documented Employee Relations and and investigations in myriad HCM and case management systems. ADP Tampa, FL/Hybrid

Human Resources Manager I AR Manager 4/2022 – 1/2023

• Managed Employee Relations; Investigated complex Human Resources (e.g., Title VII, policy violations) and Ethics/fraud issues raised by complainant, Ethics Hotline or Senior Counsel, Associate Relations mailbox/toll-free number, HR Partners, or other channels (e.g., Legal, Security, Compliance, Finance, Audit) to timely resolution. Partnered effectively with Global IT, Legal, Global Ethics, Global Security, Executive HR Leadership Team, and Business Leaders to manage workplace matters.

• Investigated Ethics issues raised via Global Ethics Hotline/Senior Counsel, Associate Relations, Partners, or other channels (e.g., IT, Legal, Security, Compliance).

• Advised Executives on systemic and/or workplace issues RE: leadership, risk, or large-scale impact. City of Riviera Beach Riviera Beach, FL

Director of Human Resources, Risk Management, and Benefit 12/2019 – 7/2020

• Managed Department of 11 professionals and $4.5MM budget; Advised leadership, department directors, HR representatives, and supervisors on employment issues including, but not limited to:

Recruiting, wage and hour issues, background checks, drug testing, documentation for personnel files, discipline, termination, as well as Title VII, FMLA, FLSA, ADAAA (Title I/II), ADEA, HIPAA, USERRA and other applicable federal, state, and local laws.

• Oversaw City’s health, general liability, and Workers’ Compensation plans/related claims, plus other.

• Supervised investigations of internal complaints of harassment, discrimination, other employment- related matters, and allegations asserted in administrative claims.

• Represented company at hearings, arbitrations, negotiations, and Board and Commission meetings.

• Presented before CRA Board of Directors and City Commission—influenced legislative decisions.

• Launched training to 600 employees resulting in 852 course units and 2,625 training hours <3 month

• Implemented multiple systems concurrently; Example: @Bentek to resolve issue raised in OIG investigation costing taxpayers over $2 million due to overpayment of retiree benefits (prior to my hire) TheHRMD, LLC Tampa, FL

Senior Human Resources Director 5/2014 – 12/2019

• Managed various core HR disciplines (e.g., HRIS, Employee Relations, Recruiting) and served in senior roles (e.g., Senior Human Resources Director, Employee Relations Manager, Vice President). Conducted executive coaching sessions with HR leaders in Fortune 500 and diverse companies. Publix Employees Federal Credit Union Lakeland, FL Vice President, People and Culture Human Resources 12/2018–3/2019

• Transformed HR vision/strategy to People and Culture and managed HR disciplines (e.g., Employee Relations/Workplace Investigations, Recruiting, Benefits, HRIS) across 2 states and 8 branches.

• Managed Employees Relations and investigations; liaised with Outside Counsel on complex matters.

• Advised Leaders on workplace matters, including, but not limited to performance, attendance, punctuality, FMLA, and ADA reasonable accommodations.

• Implemented new HCM system, UltiPro, while concurrently “sunsetting” ADP system via multidisciplinary project team of HR, IT, and Finance.

• Redesigned HR structure for billion dollar milestone via process/policy, position, system, training, etc City of Fort Lauderdale Fort Lauderdale, FL

Employee Relations Manager 8/2014 – 11/2015

• Appointed by City Manager to manage investigations, including, but not limited to, harassment, discrimination, and retaliation. Reported findings with addendum of recommendations; Briefed Executive Leadership Team; Advised City Manager and Assistant City Manager. City of Lakeland Lakeland, FL

HR Specialist, Labor/Employee Relations 4/2009 – 5/2014

• Served as senior HR professional managing Labor/Employee Relations for 2800+ employees & 4 Collective Bargaining Agreements. Advised Directors on organizational priorities (e.g., Talent, delivery).

• Managed Risk matters including drug testing, reasonable accommodation, interactive process, injuries, vehicle accidents, workers’ compensation, regulatory complaints/charges, mediation, and negotiation.

• Advised leadership, directors, managers RE: employment matters including, but not limited to:

Recruiting, wage and hour issues, background checks, drug testing, documentation for personnel files, discipline, termination, as well as Title VII, FMLA, FLSA, ADAAA (Title I/II), ADEA, HIPAA, USERRA and other applicable federal, state, and local laws; Revised Employee Handbook.

• Assistant City Manager said, “The HR Department had major needs and broken processes when Rosilyn arrived. Much of our success in changing City culture and turning things around in HR was mostly due to Rosilyn’s expertise.”

• Assistant City Attorney said, “Rosilyn is the best HR professional with whom I have ever worked in my labor and employment career.”

TheHRMD, LLC Tampa, FL

HR Consultant 8/2007 – 9/2009

• Served as Consultant in all HR disciplines; Conducted workplace investigations into allegations of discrimination, harassment, retaliation, misconduct, and policy violations.

• Wrote language in documents including, but not limited to, employee handbooks, agreements, contracts, policies, performance improvement plans, and position statements. PricewaterhouseCoopers Tampa, FL

Human Resources Manager - Employee Relations Lead xxxxxxxxxx 4/2005 - 8/2007

• Managed HR functions including, but not limited to, Employee Relations—disciplinary actions, up to and including terminations, Recruiting, Administration, HRIS, Compensation, Immigration; Facilitated Firm initiatives, such as Performance Coaching & Development, Diversity/Inclusion, Great-Place-To- Work, Employer of Choice, Annual Performance Review, and Annual Review Committee. Citigroup Tampa, FL 4/2001 - 4/2005

HR Rep HR Specialist HR Generalist

• Managed HR administration, annual processes, employee relations, investigations; Facilitated processes including, but not limited to, interview, coaching, discipline, complaint, training, performance management, performance reviews, immigration/visas. Served as Affirmative Action Plan Coordinator. EDUCATION

• Master of Science, Business Management Human Resources Management & Development— National Louis University

• Bachelor of Science, Business Administration—University of South Florida

• Diversity, Equity & Inclusion—College of MUMA University of South Florida

• Global Human Resources—Society for Human Resources Management

• Human Resources Management Certificate—University of South Florida

• Post-Crisis Management—MUMA College of Business—University of South Florida

• Veterans at Work Certificate—Society for Human Resources Management

• Technical Training—Equal Employment Opportunity Commission

• Employment Law Training Certificates—Constangy, Brooks & Smith Fisher Phillips Law Ogletree, Deakins Allen Norton & Blue; Internship at Law Offices of Richard S. Russell, Esquire

• Continuous Learning: All HR Disciplines via webinars, training, associations TECHNOLOGY

• Workday ApplicantPro PeopleSoft HRAcuity Oracle Apple Mac (Pages, Keynote, Numbers) Microsoft Office (Word, PowerPoint, Excel, Access, Project, Publisher, Visio) Outlook IBM (Lotus Notes, SameTime) Cisco (Finesse, Webex, Jabber) UltiPro ADP systems ServiceNow Taleo

Contact this candidate