Izabella Drake
Stockton, CA *****
adzium@r.postjobfree.com
Positive and upbeat Customer Service with customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs.
History of building trust with customers to promote satisfaction, resolve concerns, and maintain long- term loyalty.
Authorized to work in the US for any employer
Work Experience
Brow & Lash artist
Bluscious Beauty - Stockton, CA
March 2022 to Present
• Brow Artist
• Lash Artist
Customer Service Both Inter & Intrapersonal
Marketing & Advertising for Buffalo Baking Co
March 2019 to Present
• Assisted customers with a warm and professional attitude
• Interacted with customers through live chat
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
• Handled billing issues and order inquiries
Sales Associate
Dillard's, Inc. - Stockton, CA
November 2022 to May 2023
• Greeted customers
• Received and filed online orders
• Beauty advisor
• Worked in sales, selling Fragrance & Makeup
Warehouse Worker
Amazon.com - Stockton, CA
June 2021 to October 2022
• Operated dolly and pallet jack
• Loaded and unloaded merchandise
• Organized materials
• Worked in a Amazon warehouse
Education
Licensed Esthetician in Esthetician
California College of Barbering and Cosmetology - Stockton, CA September 2022 to March 2023
High school diploma or GED
Skills
• - Excellent communication and listening skills
• Great time management
• Constructive feedback & open mindedness
• Cooperation & Coordination
• Decision-making
• Self-Confidence & self-motivation
• Responsibility & Discipline
• Professionalism
• Advertising & marketing
• Management
• Customer service
• Eyelash Extensions
• Upselling
• Dermabrasion
Certifications and Licenses
Licensed Esthetician
June 2023 to Present
• Licensed Esthetician since June 2023