Head waiter / Housekeeper

George

Dagos - Dagopoulos

Summary

Efficient waiter offering 20 years of experience satisfying clients using strong interpersonal multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations. For the last 2 years I have been working in the field of housekeeping. Experience

Waiter 1999 to 2006

Hyatt Regency Hotel Thessaloniki

Providing an exceptional guest service experience

Taking orders and delivering food

Setting up and packing down the restaurant

Knowledge of all food and beverage items on the menus

Responsible for the management of junior staff and their learning and development Head Waiter 2007 to 2013

Hyatt Regency Hotel Thessaloniki

Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional

Overseeing a team of waiters, ensuring that our standards are adhered to.

Overseeing and assisting in the set-up of the dining room including table settings, waiter stations and stock

Handling complaints in a timely and efficient manner

Ensuring that licensing laws, health and safety legislation is adhered to Waiter 2013 to 2021

Regency Casino Thessaloniki

Providing an exceptional guest service experience

Taking orders and delivering food

Setting up and packing down the restaurant

Knowledge of all food and beverage items on the menus

Responsible for the management of junior staff and their learning and development

+30 6942.419.412

***********@*****.***

https://www.linkedin.com/in/george-dagos-dagopoulos-00a50228b/ George

Dagos - Dagopoulos

Housekeeper 2021 to now

Regency Casino Thessaloniki

Perform cleaning duties in all guest areas and back of house

Consistently offer professional, friendly, and engaging service

Ensure housekeeping departmental standards are followed

Respond timely to guests’ special

Maintain inventory of necessary supplies - Report necessary maintenance items

Follow departmental policies and procedures - Follow all safety and sanitation policies

Assist other departments when needed to ensure optimum service to guests Education

School of Tourism Professions, Thessaloniki, Greece (1994 - 1996) Excellent knowledge of English

Certifications

Food quality and Safety Management Executive (Certification according to ISO 17024) by ACTA Spin Off Aristotle University of Thessaloniki

Skills

Endurance to walk and stand for long hours

Flexible work hours

Ability to remain calm and professional with difficult customers

Excellent interpersonal skills

Coordination to carry plates or trays without dropping anything

Wine Pairing

Fine Dining

Wine Lists ·

Food & Beverage ·

Food Safety ·

Food Service

+30 6942.419.412

***********@*****.***

https://www.linkedin.com/in/george-dagos-dagopoulos-00a50228b/

Contact this candidate