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Supply Chain Customer Service

Location:
Nairobi, Nairobi County, Kenya
Posted:
September 06, 2023

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Resume:

Mercy Awino Odhiambo

adzit3@r.postjobfree.com +254********* Nairobi, Nairobi

www.linkedin.com/in/mercy-odhiambo-675015240

PROFESSIONAL SUMMARY

I am a Kenyan graduate with a Bachelor of Procurement and Logistics Management. I have worked with Dreamline Logistics Company where my duties mostly included customer service. I later worked with New Opunde Bags Hardware as a Sales Assistant and then joined the County Government of Kisumu Supply Chain Department for my industrial attachment. I later worked with Narrative4 as an administrator. I possess excellent interpersonal skills, communication skills accompanied with the ability to relate effectively to a multitude of individuals on all levels of intellect. I am able to work effectively with no supervision and multitask as I am an organized and adaptable person. I have a knack for problem solving, am a critical thinker and a team player. My work ethic, attitude and diligent persistence ensures all my duties are completely fulfilled. ACCOMPLISHMENTS

Sales increase from ksh 1.0 million to ksh. 1.3m daily sales through sales and marketing at New Opunde Bags Enterprise.

EDUCATION

KCA University

Procurement and Logistics management, Procurement and Logistics management Nairobi Coursework: Procurement and Logistics management

Awards: Volleyball KUSA Nairobi awards

St. Mary's Lwak Girls Highschool

Secondary Education, Secondary Education Siaya

Coursework: Secondary Education

Awards: Leadership award, volleyball regional award. Kidstar Academy Ugunja

Primary Education, Primary Education Siaya

Coursework: Primary studies

Awards: Music festival award, leadership award.

VOLUNTEER EXPERIENCE

Siaya Education Project January 2018 – Present

Personal Assistant Ugunja, Siaya County.

participates in peer counseling

distribution of sanitary towels, educational equipment to high school students within Siaya County visiting and building homes for the elderly in Ugunja Constituency all organized by the Siaya Education Project. (SEP)

SKILLS

Computer skills :Microsoft word, excel, PowerPoint presentation, access, publication, Internet user skills. Interpersonal skills :Communication, leadership, teamwork, problem solving, negotiation, decision making, active listening, collaboration, writing, verbal communication, public speaking, positive mental attitude, motivation, flexible, management.

Time management skill:Prioritizing, goal setting, multitasking, delegation, accountability, scheduling, attention to detail, stress management, planning.

Hard skills :Management, writing, analytical skills, reading, creative writing. WORK EXPERIENCE

Narrative4 July 2022 – January 2023

Administrator Nairobi

Handling phone calls and emails

preparing reports on meetings

handling internal communication

handling hotel bookings and logistical arrangements managing office equipments

Kisumu County Public Service Board January 2022 – April 2022 Attaché Kisumu

collation and analysis of supply chain management data. Prepare tender documents, agenda and minutes to provide secretariat services to the tender procurement committee, inspection and acceptance committee as appropriate. Preparing LPOs and LSOs and contracts for proper procurement processes. Keep records of procurement investors.

Market survey and research on prices of items to ensure supplies and services are procured at the affordable prices.

Reference, verify and manage procurement documents to ensure they contain the right quality and quantity of goods and services as required.

Participate in procurement planning and consolidation of annual procurement plan. Assist in preparation of procurement reports.

Control inventory and stock to ensure proper stock control. New Opunde Bags Enterprise December 2020 – May 2021 Sales Manager Siaya

Customer service

inventory and stock control

PROJECTS

EFFECTS OF PROCUREMENT PRACTICES ON THE FINANCIAL PERFORMANCE OF SMALL SCALE INDUSTRIES IN SIAYA COUNTY, KENYA. Excel, Ganntt chart planner, information gathering tools, workflow automation.

October

2021 –

January 2022

Procurement practices

supplier assessment

financial performance

small scale industries

REFERENCES

Mr. Kevin Akello, Supervisor

adzit3@r.postjobfree.com, 071*******

Mrs. Rose Owuor, Manager

adzit3@r.postjobfree.com, 071*******

Mr. Dan Agunja, Manager

adzit3@r.postjobfree.com, 070*******



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