Lisa Money

adziqq@r.postjobfree.com

Houston, TX ****0

adziqq@r.postjobfree.com

832-***-****

• Seeking a position that will allow me the ability to utilize my knowledge as well as experience for the benefit, and growth of the company.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Voter Service Representative (Temp)

harris county elections administrations - Houston, TX July 2022 to December 2022

• Able to assist Presiding Judges with the elections.

• Perform most of all tasks related to troubleshooting election questions for callers.

• Know and understand the general operations of an election.

• Provide support to administrators on various administrative projects.

• Ability to work accurately and quickly under deadlines.

• Ability to learn quickly and handle a large volume of calls at times.

• Greet callers courteously and with confidence.

• Handle incoming calls from Voter Registration.

• This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Supervisor/Operations Manager (Part-time)

LAZ Parking (Houston Astros Contract) - Houston, TX April 2022 to December 2022

• Ensures staff adheres to rules of conduct, policies and procedures.

• Supervises, mentors, and trains staff on day-to-day activities.

• Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.

• Responsible for running any reports related to daily revenue, credit cards, garage data or other reports requested by management

• Assists with periodic training as needed.

• Basic computer skills in the control system.

• Ensure all stations are staffed on a daily basis.

• oversees the facilities on off-shift times while greeting and creating a welcoming atmosphere for our customers, clients and patients

Community Liaison/ Special Projects Officer (Temp contract) Harris County Sheriff's - Houston, TX

August 2020 to July 2021

Engage in diverse communities to build trust among law enforcement and community members. Find and develop resources in the community to connect with those in need. Meet clients. Orchestrate and schedule meetings with local members in regards to concerns and issues. Assists in planning, preparing and coordinating special meetings, workshops and conferences. Assists in long and short-range strategic planning or modeling activities. Develops contract requirements or specifications in support of programs or projects. Evaluates statistical data and interprets results; prepares reports on program and/or project activities. assisted in program or project areas. Serves as point of contact and/or liaison for programs or special projects with other departmental staff, governmental entities and/or the public. Performs other job responsibilities as assigned.

Dispatcher/Administrative Assistant

Journeys Logistics - Houston, TX

July 2017 to July 2019

Scheduled drivers to pick up and deliver loads to customers or vendors. Responsible for keeping records and equipment availability. Monitored drivers daily logs for errors or violations. Tracked and monitored drivers' working hours.

Quality Project coordinator

UnitedHealth Group - Sugar Land, TX

December 2016 to June 2017

Performs duties as assigned by Clinical Quality Manager(s), HEDIS Project Managers, or Regional HEDIS Managers for market specific annual data collection efforts I Demonstrates effective professional verbal and written communication skills in a virtual environment and across time zones

Demonstrates proficiency in Microsoft Office: Outlook, Excel, and Word and similar applications Conducts claims research, determining correct service location or verifying member history Performs provider outreach, verifying and confirming provider demographics " medical record requests, both by telephone and in writing

Request records follow up on requests and abstract medical records within HEDIS database tool Maintains HIPAA standards and confidentiality of protected health information Health Information Management

Houston Methodist - Houston, TX

February 2016 to December 2016

(Temp. Assignment) UT Physicians & Methodist Hospital Houston TX Information Management/ Medical Records Scan Tech.

Organize and manage health information data using electronic medical records system (Epic). Ensure that the information maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems.

Use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries, and to maintain patients’ medical and treatment. Release of Information Specialist

Healthport Services, Inc. - Houston, TX

October 2015 to January 2016

(Temp. Assignment) Healthport Houston TX

Release of Information Specialist II (Medical)

• Protect the security of medical records to ensure that confidentiality is maintained.

• Retrieve patient medical records for physicians, technicians, or other medical personnel.

• Review records for completeness, accuracy, and compliance with regulations.

• Release information to persons or agencies according to regulations.

• Process patient admission or discharge documents.

• Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.

• Identify, compile, abstract, and code patient data, using standard classification systems.

• Process, prepare, and mail out business or government forms.

• Supervise clerical workers, directing or controlling activities of personnel in the medical records department.

Medical Records Scan Technician/Auditor

MedSave USA - Houston, TX

February 2015 to October 2015

Responsibilities

Travel to and from medical offices to review patient records for the appropriate documentation Scan medical charts at various medical facilities using company provided equipment. Upload scanned medical charts to corporate data center using high-speed internet connection Verbalizes a clear understanding of continuous quality improvement and customer satisfaction measures Expected to meet productivity and quality standards for coding and abstracting. Enters and or verifies abstract data elements.

Clearly communicates problems/issues to supervisor that affect the revenue Administrative Assistant/ Receptionist

The Hallmark Retirement Community - Houston, TX

July 2014 to February 2015

Responsibilities

• Typing, emailing, or faxing reports and correspondence for residents or department managers as needed.

• Preparing business correspondence, typically using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)

• Managing inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices.

• Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage.

• Answering and transferring calls on multi-line telephones or switchboard system in an appropriate manner.

• Assist in answering or directing all guest inquiries about a company and its products or services with courteous and professional demeanor at all times.

• Organizing, sorting, and recording incoming packages and mail for residents and/or staff members.

• Maintain monthly book keeping or cashiering duties and report cash log information to office manager.

• Filing, maintaining records, or documentation for residents and staff members in a timely manner. Education

Medical Office Management

Texas School Of Business - Houston, TX

January 2009 to March 2010

Business Office Technology and Data Entry in Business Office Technology and Data Entry

Gary Job Corps - San Marcos, TX

March 2004 to March 2005

High school diploma or GED

Skills

• Computer usage, data entry, MS Windows, MS Word, Excel, PowerPoint,Skills First Aid and CPR Certified, Medisoft Program, CPT, HCPCS, ICD-9 and ub-92 coding, Insurance Claims, X-ray, ABI machine, insurance verification, organizing medical records, medical transcription, medical terminology, documenting medical information, medical law and ethics, computer usage, data entry, MS Windows, MS Word, Excel, PowerPoint, MS Works, printer, typing, fax machine, copier, filing, customer care, telephone skills, & scheduling

• HEDIS

• Project Coordination

• Medical Office Management

• Medical Office Experience

• HIPAA

• Medical Scheduling

• Recruiting

• Hospital Experience

• Clerical Experience

• Medical Coding

• EMR Systems

• ICD-10

• Customer Service Communication Community Outreach Patient Referrals (5 years)

• Intake

• Teaching

• Multi-line phone systems

• Experience Administering Injections

• Anatomy Knowledge

• Medical Billing

• Triage

• Epic

• Vital Signs

• Management

• Quality Assurance

• Microsoft Office

• Leadership

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