Carssia Robertson

Pensacola, FL

adziqm@r.postjobfree.com

+1-407-***-****

Dependable administrator skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic

professional with remarkable communication and prioritization skills. Willing to relocate: Anywhere

Work Experience

Office Manager

London Xpress Transportation - Haines City, FL

January 2020 to August 2023

• Managed office

• Processed payroll

• Processed billing, collections, deposits and orders on a daily basis

• Processed payments

• Managed team responsibilities

• Hired and mentored employees

• Processed mail

• Responsible for outgoing communications

Transportation Manager

Casey A Smith Trucking Inc - Lake Wales, FL

February 2018 to November 2019

• Responsible for managing the execution, direction, and coordination of all transportation matters within the organization.

• Managing budgets, organizing schedules & routes

• Ensuring that vehicles are safe and meet legal requirements, and making sure that drivers are aware of their duties.

• Payroll

• Eld compliance

• AP/AR

Mail Carrier

United States Postal Service - Orlando, FL

December 2016 to February 2018

Deliver packages and mail to businesses and people Set up a route and deliver mail on route.

Place packages and letters in mailbox and secure with mailbox flap/lock. Secure many envelopes or parcels with a rubber band. Retrieve outgoing mail from boxes.

Place larger packages on porch or doorstep.

Take packages into businesses and give to individual. Ensure people sign off for receipt of package.

Arrange mail in delivery sequence.

Collect money for postage-due and COD (cash-on-delivery) fees and obtain signed receipts for registered, certified, and insured mail.

Leave notices on customers' doors informing them packages could not be delivered and will be held. Sell stamps and money orders.

Answer questions about postal regulations.

Provide change-of-address cards and other postal forms when requested. Operate approved vehicle to deliver mail.

Assist people by lifting heavy packages and placing them at their door. Operations Manager

Smith Transportation - Houston, TX

January 2010 to September 2016

Completed and mailed bills, contracts, policies, invoices and checks. Assigned tasks to associates, staffed projects, tracked progress and updated managers and clients as necessary.

Reviewed files, records and other documents to obtain information and respond to requests. Developed standard operating procedures for all administrative employees. Maintained computer and physical filing systems.

Prepared vendor invoices and processed incoming payments. Recruited and hired qualified candidates for vacant and new positions. Created reports and presentations.

Completed bi-weekly payroll for forty employees.

Managed accounts receivable and accounts payable.

Developed and facilitated all new-hire orientations. Conducted employment verifications and investigations. Discovered billing error which had never been invoiced, earned company $35K. Executive Assistant

Caring People - Rosenberg, TX

June 2008 to December 2009

Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate

destination.

Oversaw inventory and office supply purchases.

Composed and drafted all outgoing correspondence and reports for managers. Processed accounts receivable and accounts payable. Managed executive calendar and coordinated weekly project team meetings. Managed payroll for an organization of fifteen personnel. Created expense reports, budgets and filing systems. Responded to internal and external requests for information. Prepared new files and assigned tracking identification numbers. Planned and coordinated logistics and materials for board meetings and staff events. Education

High school or equivalent

Texas State University - San Marcos, TX

Additional Information

SKILLS

Types 50 WPM Multi-line phone proficiency

Attention to detail Administrative support specialist Payroll (ADP) Excellent time management

Advanced clerical knowledge Skilled multi-tasker

New employee orientations Data entry (MS proficient) Strong interpersonal skills AP/AR

Self-directed and resourceful

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