Customer Service Medical Assistant
Resume:
Kaitlyn Keefe
Carl Junction, MO 64834
*********@*****.***
EXPERIENCE
Optician
Vision Solutions
FEB 2023- CURRENT
Rooming patients,by taking vitals and scribing for the doctor, in a timely manner. Take nurse calls and refill medications. Pull insurance benefits for prescription glasses. Assist patients with choosing glasses and placing orders. Schedule follow up appointments. Provide a caring and comforting environment for all patients being seen.
Certified Medical Assistant
Mercy Galena
March 2021- November 2022
Rooming patients, taking vitals in a timley manner. Taking nurse calls and refilling medicationa. Removing stiches, staples and casting. Obtaining prior authorizations and scheduling appointments. Surgery scheduling and follow up appointments.
Certified Medical Assistant
July 2020/ March 2021
Freeman Health System
Joplin, MO
Rooming patients,by taking vitals, scribing for the doctor, in a timely manner. Take nurse calls and refill medications. Draw blood and take A1C and glucose testing when needed. Give injections. Obtain prior Authorizations. Schedule follow up appointments. Provide a caring and comforting environment for all patients being seen.
Certified Medical Assistant
Dec.2018/May.2020
Mercy
Joplin,MO
Rooming patients,by taking vitals and scribing for the doctor, in a timely manner. Take nurse calls and refill medications. Draw blood and take A1C and glucose testing when needed. Give injections. Discharge patients and schedule follow up appointments. Provide a caring and comforting environment for all patients being seen.
Admissions Add On
Dec.2017/Dec.2018
Freeman Health System
Joplin, Missouri
Obtain benefits and precertification for any procedure coming in within the next 3 days ; Price quote for the facility charges ; Answer phones ; Provide excellent customer service.
Receptionist
Oct, 2016 / Jun, 2017
Pediatric associates of southwest Missouri
Joplin, MO
Schedule appointments, answer phones, provide excellent customer service, and verify insurance.
Receptionist
Apr, 2016 / Oct, 2016
Dermatology and skin cancer center
Joplin, MO
Make appointments, answer phones, scan in important documents, check insurance, provide excellent customer service, and check patients in and out.
SKILL HIGHLIGHTS
●Microsoft programs
●Outgoing and friendly
●Phone etiquette
●Quick learner
●5 years in customer service
EDUCATION
2009 / 2011
Neosho High School
High school diploma
Professional References
Victoria Coffey- Coworker
phone number: 417-***-****
years known 1
Dr. Robert Hilton McDonald- Provider
phone number: 417-***-****
Years known 1
Dr. Lea Sara Humphrey- Provider
phone number: 417-***-****
years known 1
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