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Production Support Techno Functional

Location:
Carrollton, TX
Posted:
September 06, 2023

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Resume:

Overview

IT Expert: Versatile, high-energy technocrat with the merit of executing projects within strict time schedules; targeting challenging and rewarding opportunities in Software Development/ Application Support with an organization of repute

Location Preference: any where in USA

Mahadevudu D

Oracle EBS/Fusion Technical Consultant Application Support engineer/Sr.developer/Technical Lead

+1-732-***-****

adziox@r.postjobfree.com

Key Skills

Production Support

Sr. Developer

Project Execution

Requirement Gathering/ Gap Analysis

Agile Methodology

Coding/Debugging

Stakeholder Management

Reporting & Documentation

Team Building & Leadership

Certifications

Oracle E-Business Suite 12 Financial Management Certified Implementation Specialist: Oracle Payables

Oracle Financials Cloud: General Ledger 2017 Certified Implementation Specialist

Oracle Financials Cloud: Payables 2017 Certified Implementation Specialist

Oracle Financials Cloud: Receivables 2017 Certified Implementation Specialist

Oracle Financials Cloud: Receivables 2019 Certified Implementation Specialist

Oracle Revenue Management Cloud 2019 Certified Implementation Specialist

Trainings

Service Oriented Architecture

Cloud experience on Financials

HCM & Financial Cloud

Tools

Service Oriented Architecture

Kintana and Clear case, Kintana and Clear case, SVN, Toad, Tableau, OAF, Cherwell, CA(for migration tool)

AWS Red-Shift, EDH, Attinity tool, Jenkins

AWS, DevOps,JIRA

AWS Red-Shit, attunity

HCM/Finance Cloud POC done

Bit Bucket/Git, POSTMAN, RESTAPI, OIC.

Profile Summary

Result-driven professional with 12 years of experience on Oracle Applications in Implementation, Production Support and Enhancements; rich exposure in Software Development, Coding, Debugging, Project Management and related activities across IT industry

Expertise in development tools such as Oracle Forms, Oracle Reports, PL/SQL,OAF, SQL*PLUS, UNIX Shell Scripts.

Must be a Self-starter and able to think "outside the box" when developing simplification solutions and creating IT value

Strong interpersonal and technology leadership skills, multi-lingual preferred

Positive attitude and confidence in working with high profile initiatives

Expertise in Oracle Applications for various project types as Implementations, Upgrade and Production Support of Financials Accounting Hub, Accounts Payable, Accounts Receivable and GL both R12&11i versions of Oracle E - Business Suite.

Multiple project life cycles experience with Initiating, Planning, Executing, Supporting and Monitoring. Business Analysis, Requirements Gathering including facilitate Workshops, Scope Verification & Validation, Alternatives Identification and Analysis, Functional Design Development, Integration & User Acceptance Testing, Training, Cut off, Go-live and Post-Implementation Support.

Experience in System Administration activities like creation/ maintenance of users, creating responsibilities, creation of menus, profiles, value sets, flex fields etc.

Provided the L2/L3 system support to finance operating from Malaysia in Oracle eBS platform

Experience of setup and configuration of I Expense module.

Techno-functional Analyst for oracle EBS Procure to Pay (P2P) & Order to Cash(O2C) modules and Report to Record (R2R) modules

Experienced on Project go-live and post-implementation support

Proven expertise in software principles, design patterns and all phases of Agile Methodology encompassing requirement analysis, coding, change requirements, technical design, implementation, deployment & production support

Successfully worked on the AP, AR, SLA, PO, GL, OM, PA, INV, AME, AGIS and Oracle Expenses modules; in-depth knowledge of various tools and technologies such as Jira, AWS Redshift, Tableau in the Aginity environment.

Worked on upgradation project from 12.1.3 to 12.2.10

Successfully supported from the customer location (Malaysia Onsite for 2 years) and coordinated with offshore folks for timely deliveries

Successfully implemented the projects from the customer(Motorola Site location) location (Chicago-IL) and coordinated with offshore folks for timely deliveries.

Led and motivated team towards organizational growth and team success; created a clear & compelling view of future through coaching and execution.

Managed the offshore development team to complete the deliverables on time

Education

M.C.A (Master of Computer Applications) from Osmania University.

Work Experience

As Oracle apps techno-funcational Consultant

Spearheading technical team of 9 members; mentoring and guiding the Tech. team all to enrich their skills and functional understanding levels from the Financials aspects

Performing the code review activities before deploying the same for further instances

Giving a solutions offered and requirement gathering

Discussing with Business for requirement and performing gap analysis

Managing end-to-end production support activities inclusive of extending support towards resolving and troubleshooting the live problems/issues pertaining to the websites in accordance with the defined quality system procedures

Indulging in troubleshooting the code developed by the Development Team

Acting as a training specialist; training the team members pertaining to the latest functionality using Agile Methodology

Coordinating with cross-functional teams for critical issue resolution on a regular basis, resolving client escalation and high-priority cases; providing solutions of client queries on the application

Extending support towards Project and Account Managers in order to achieve the organizational goals and deliver client requirements within the defined SLAs

Liaising and coordinating with technical handovers of newly built products

Interfacing with the (L1 Support) to resolve the incidents/problem and transfer the problems and transfer knowledge on known errors for the recurring problems

Evaluating the system performance and resolving the issues or failures in staging and production environments

Defining application support standards and processes and writing the related documentation

Analysing the requirements of end users, performing testing and integrating applications

ANNEXURE

Project Name: TMS project/Prod Support project

Duration: Oct 2022 – till now

Customer name: Teradata software Company.

Project Location: Atlanta, GA.

Position: Oracle Finance Techno-Functional Consultant/BSA

Project Description and Responsibilities: Teradata Corporation is an American software company that provides cloud database and analytics-related software, products, and services. The company was formed in 1979 in Brentwood, California, as a collaboration between researchers at Caltech and Citibank's advanced technology group

Worked on the UAE implementation in GL, AP, and AR and prepared MD50 and BR100 documents.

Defined all AP setups like finance options, payables options, Bank, Bank branch, bank accounts setups, payment documents, payment profiles, and payment templates. Developed a new payment xml template for EFT payment for UAE.

Reviewed the code which the team developed and raised JIRA tasks.

Developed a code on the development of interfaces, Data Conversions.

Defined All AR setups like System options, Transaction types, transaction batch sources, memo lines, and lockbox setups.

Requirement Gathering related to Billing, Lockbox, Refunds, Customer/Party Merge, Data Conversion, And configuring the modules and their features.

Worked as a business system analyst and got the requirement from business to develop a fixed position template for CA/US

Explained to the offshore team to develop the fixed position template and roll out this TMS project in as phase-wise manner.

Working as Release Manager to migrate the objects in all instances and also creating the JIRA stories assigning the respective developers and clearing their doubts.

Worked on the daily Production Issues

Coordinated with business to get the business criticality issues and weekly meetings with business to provide current status on the incidents

Coordinated with onsite resources in analyzing the incidents and determining impact on the system

Performed Code and Data Fix when required

Prepared Status Tracking Report.

Project Name: Toshiba America Inc Production Support

Duration: Oct 2021 – Sep 2022

Customer name: Toshiba America Inc.

Project Location: Irvine, CA.

Position: Oracle Finance Techno-Functional Consultant

Project Description and Responsibilities: Toshiba is a Japanese multinational conglomerate headquartered in Minato, Tokyo. Its diversified products and services include power, industrial and social infrastructure systems, elevators and escalators, electronic components, semiconductors, hard disk drives (HDD), printers, batteries, lighting, as well as IT solutions such as quantum cryptography

Worked on the OAF page by adding the tab on the existing page customer search with refund information and also worked on the controller page by adding new columns and one checkbox.

Participated in R12.2.8 Upgrade and Reimplementation assessments workshop

Participated in setups and upgrade/implementation and test scenarios for the Oracle Financial module.

Running Data fixes and applying patches as recommended by Oracle after upgrade to fix the issues

Customer Master Data Management Data cleansing and resolution of customer Data Quality issues

Prepared the test scripts during 12c to 19c DB upgrade.

Performed SIT testing of all modules like AR, AP, FA, SLA, PO, CM, and GL.

Worked on the development of interfaces, Data Conversions, developing new Forms, Reports, and Customizing Oracle Reports In order to Cash cycles touching various modules such as AR, PO and AP, GL

Implementation of Lockbox, Funds disbursements and Funds Capture

Module Testing and preparation of End-to-end Test scripts.

Support month-end, quarter-end, and year-end close processes worldwide as needed by different users.

Work closely with agile-scrum teams for issue resolution and testing and coordinating on Setups and issues.

Onsite support lead and conduct offshore meetings and assign tasks and enhancement tickets

Run data fixes, break/fix for stuck transactions due to data issues in different interface tables.

Run diagnostics scripts and Resolve issues raised by users related to Financials Modules.

Support to Tech Consultants on Various Customization/Data conversions.

Provide Post Production support and help users as needed on issues resolution and user training.

Analyzed the system and raised RFC for Enhancements and performance

Worked on the daily Production Issues

Coordinated with business to get the business-critical issues and weekly meetings with business to provide current status on the incidents

Coordinated with onsite resources in analyzing the incidents and determining the impact on the system

Performed Code and Data Fix when required

Prepared Status Tracking Report

Provided Month/Quarter/Year-end Support

Prepared Weekly Status Report

Project: Implementation Project from SAP to Oracle Cloud Fusion migration

Duration: March 2021– Sep 2021

Customer name: AVEVA

Project Location: Lake Forest, CA

Position: Sr. developer /Functional consultant

Description and Responsibilities: The project aimed to implement the Oracle Cloud Fusion from SAP.

Interacted with end users and functional architects for mapping the legacy data to the Oracle tables

Developed a code to perform the supplier validation and transformed into Oracle fusion supplier.

Developed the code; coordinated with customer and performed SIT, UAT Testing

Prepared Functional and Technical Design Document (TD) and Unit Testing Document (UT, SIT, UAT)

Setup calls and coordinates with support teams for giving KT and Co-ordinated with Business team for UAT testing

Prepared Production Cut over Plan

Defined Profile supplier types,Federal Income Tax type and Tax organization types.

Developed Outbound Integrations based on BI Publisher and Bursting.

Developed BI Publisher Reports for Finance.

Development of BI report for Purchase Orders printing and Invoices.

Guiding, inducting and helping new team members in issue resolutions

Getting mapping for Payment methods, Payment terms and state mapping for India entity from Business by setting up calls.

After generating the FBDI files, loading the files into Oracle by running the Load interface file program and then running the Import supplier program.

Developed the AVEVA Supplier Tax details OTBI Report and deployed in Prod

Developed the AVEVA Supplier Extract OTBI report and AVEVA supplier Extract for AP Inv Transformation OTBI report.

Setup the system to meet the desired business process and requirements based on knowledge about the Oracle Financials applications functionality and oracle Application Implementation methodologies

Worked on the AR transaction integration in using POSTMAN tool and using REST API.

Involved in all Phase of OIC infrastructure, worked with Oracle team on architecture of projects.

Design, configuration, testing and implementation of Oracle Sub ledger Accounting journal line descriptions and Account Rules

Designed and developed OIC utilities for Fusion ERP integrations.

Created Unit test cases and testing document for integrations that I have developed

Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems

Project: Subscription Management Project

Duration: Sep 2020 – March 2021

Customer name: Motorola Solutions Inc

Project Location: Chicago, IL, USA

Position: Fusion Finance Techno-Functional consultant

Description and Responsibilities: Project aimed at to print the Subscription Management related invoices in Greenfiled and each invoice line is having PO number at Invoice line level have to be print from Green Field System. AR Interfaces from Subscription Management system to Green field system application to fusion R13 system using Oracle Account Receivables module..

Interacted with Business Users for requirements gathering

Interacted with end users and functional architects for mapping the legacy data to the Oracle tables

Understanding about client business process

Mapping with Oracle Fusion application standard functionality

Conducted prototype sessions (CRP) to business to get requirement sign-off

Handled UAT Sessions and prepared documents i.e RD030, RD011, AN100, TE050, TE020,DO070 etc.

System configuration for all financial application in the environment of Application setup manager (FSM)

Defining Approval Rules through BPM

Setting up Job role, duty role, and data roles as per business requirement

Completed testing for all financial applications (Unit & Integrated)

Creating user and giving role provisioning in OIM

Enabling Business Unit functions

Setting up Common Options for Payables and Procurement

Loading Master and transactional data using FBDI TemplatesExperienced on various jobs using database connectors, aggregator and sequential file stages and used join, lookup, aggregates, filters, rank and update strategy transformations.

Setup calls and coordinates with support teams for giving KT and Co-ordinated with Business team for UAT testing

Prepared Production Cut over Plan

Defined Profile Class, Collectors, Customers, Auto Accounting, Transaction Types, Transaction Sources, Payment methods, Receipt classes, Receipt sources, Payment Terms, Receivable Activities in Receivables.

Guiding, inducting and helping new team members in issue resolutions

Setup the system to meet the desired business process and requirements based on knowledge about the Oracle Financials applications functionality and oracle Application Implementation methodologies

Designed organization structure, transaction flex field structure (descriptive flex field) and remit to territories and locations. Defined transaction types and sources, quick codes, defined grouping and Line ordering rules for Auto invoice, Auto accounting rules, Receipt classes and Source, customer profiles, Payment terms, Internal banks, lockbox, Transmission Formats, Set the system options and defined Tax Codes and set the Profile Options.

Master Conversion and Conversion of Open AR Invoice program to load data into Oracle.

Project Name: AR2 Decommission

Duration: March 2020- September 2020

Customer name: Motorola Solutions Inc.

Saved 3 million dollar through decommissioning of ERP

Project Location: Chicago,IL, USA

Position: Team Lead/Sr.developer/Functional Consultant/BSA

Project Description and Responsibilities: Project aimed at decommissioning the Oracle EBS 10.7 application and 8i version of databases which used to for Invoice collection and integrating with the R12 system

Using Oracle Account Receivables Module, the scope of this project is to fix the enhancement Tickets that are in defect in Reports, interfaces after go-live Green field applications to stabilize the finance are under Surge Tracker.

Solution offered to Business to decommission this legacy system (EBS 10.7.5 version)

Interacted with Business Users for Requirements Gathering

Developed the code and Documented As-Is and To-Be business and technical processes flows

Coordinated with customer and perform SIT, UAT Testing

Maintained code versioning using Kintana and SVN tools

Prepared Functional Design document and Technical Design Document (TD) and Unit Testing Document

Setup calls and coordinates with support teams for giving KT

Prepared Production Cut over Plan.

Defined a setup for AR like Auto Cash rule set, Grouping rules, transaction source, transaction types, payment methods, payment terms, system options, collections, receipt class, receipt source, auto accouting

Developed Reports in BI/XML Publisher reports.

Utilized FND_LOAD for data migration of various system administration objects, between various instances such as Menus, Custom Responsibilities and Programs, Value Sets and other.

Participated in doing the setups for AR, AP, CM and GL and Partially involved in the setups of Cash Management and Inventory and presented the demo to the client.

Defined System parameters, Bank transaction codes, Bank statement mapping, Auto reconciliation process, defined Cash clearing account in Cash Management

Prepared the documents for all customized objects like reports, forms and interfaces etc.

Developed and tested for conversions and enhancements in PO, INV modules.

Created value sets for various components in the modules of GL, AP, AR, PA, and PO.

Used Oracle Application Object Library (AOL) features like Value Sets, Descriptive Flex fields, Concurrent Programs, Profile Options, standard request submissions (SRS) and parameters in the process of development.

Implemented conversions scripts and developed Install Scripts for Code Movement.

Done Sanity Testing after the code movement in Production Instance.

Defining concurrent programs, executable, forms, request set, values set.

Responsible for writing UNIX Shell scripts for automating tasks like FTP, Migration automation.

Implemented ‘Loopback’ payment system to test out various credit card transaction scenarios

Saved 3$ Billion dollars to Motorola Solutions

Developed 2 tableau reports by using AWS redshift

Project Name: AR1 Canada eInvoice Print

Duration: April 2019 – February 2020

Customer name: Motorola Solutions Inc.

Project Location: Chicago,IL, USA

Position: Techno-funcational Lead/BSA

Description and Responsibilities: Project aimed at to print the AR1 invoice from Green Field System. AR Interfaces from legacy system to Green field system application to EBS R12 system using Oracle Account Receivables module. Worked on this project proposal and imposed to develop this project. Worked as a developer in Oracle Account Receivables module, performing the analysis, understanding the existing flows and designing and developing the interface scripts for integrating legacy systems into Advanced Oracle System. Also, performed rigorous testing and documentation on the design and scripts. Attended daily status call with clients to provide day-to-day updates. Tracked and resolved all the issues raised in the extended support period.

Interacted with Business Users for requirements gathering and changes

Prepared function specification documents.

Developed the code; coordinated with customer and performed Customer Acceptance Testing

Maintained code versioning using Kintana and SVN tools

Prepared Technical Design Document (TD) and Unit Testing Document

Setup calls and coordinates with support teams for giving KT

Prepared Production Cut over Plan

During ECP handled the issue and co-ordinated with AMS team

Involved with Unit testing,Integration testing for different AP/AR

Project Name: Chargify Integration to Greenfield

Duration: July 2018 – Mar 2019

Customer name: Motorola Solutions Inc.

Project Location: Chicago,IL, USA

Position: Techno-functional Team Lead

Project Description and Responsibilities: Project aimed at creating AR Interfaces from SAAS application to EBS R12 system using Oracle Account Receivables module. Worked as a developer in Oracle Account Receivables module, performing the analysis, understanding the existing flows and designing and developing the interface scripts for integrating legacy systems into Advanced Oracle System. Also, performed rigorous testing and documentation on the design and scripts. Attended daily status call with clients to provide day-to-day updates. Tracked and resolved all the issues raised in the extended support period.

Worked as a Data Conversion specialist for Purchasing, AP, AR, CM, FA, AGIS Modules.

Execute/Support mock conversions related to all conversions.

Automated the process of creating report of Conversion.

Defect resolutions and tracking at the time of Mock Executions.

Maintaining Dependency tracker while at the time of executions.

CTL files to load data file into file.

Worked/lead the team through 43 conversion objects spanning across modules. These involved extraction, Transforming and loading the data. Planned three mock executions for these conversions which involved both master and transactional data.

Successfully planned and preparing for the transactional data conversions during the cutover period of Go live.

Adhered to conversion processes and made sure to get the signoffs at each phase of the mock and production executions.

Interact with client/business users for requirement clarifications and issues related to data conversions.

Creation of XML Publisher reports with Excel and PDF outputs.

Requirements gathering from client teams and designing technical documents.

Maintain cutover plan, dependency tracker and delivery tracker on a regular basis.

Coordinate with offshore teams (around 15 resources) and with onshore functional team and third party teams.

Mapping source file fields to Oracle table columns

Extensively involved in performance tuning activities due to high volume of data.

Interacted with Business Users for Requirements Gathering.

Coordinate with customer and perform Customer Acceptance Testing

Maintained code versioning using Kintana and SVN tools

Prepared Technical Design Document (TD) and Unit Testing Document.

Knowledge transfer to client side developers on functional side of FAH and helped users in solving issues.

Preparation of business requirements and BR100 documentation for all the systems as per the client’s requirement.

Worked on functional side of FAH for E2E testing, UAT, Parallel and production support for all the systems.

Loading data into FAH run accounting, post to GL, validate the data and worked with other team members for the free flow process.

Project Name: Green Field Application Enhancements (MSI-Greenfield Program)

Duration: April 2017 – July 2018

Customer name: Motorola Solutions Inc.

Project Location: Hyderabad.

Position: Team Lead/Sr. developer

Project Description and Responsibilities: The scope of this project is to fix the enhancement Tickets that are in defect in Reports, interfaces after go-live Green field applications to stabilize the finance track are under Surge Tracker.

Interacted with Business Users for Requirements Gathering

Developed the code

Coordinated with customer and perform Customer Acceptance Testing

Maintained code versioning using Kintana and SVN tools

Prepared Technical Design Document (TD) and Unit Testing Document

Setup calls and coordinates with support teams for giving KT

Prepared Production Cut over Plan

Worked on investigating and fixing production issues in Oracle EBS 12.2.6. It was possible to fix some of the issues using OAF personalization and for the remaining ones worked on the Controller Extensions.

Worked on OAF form personalization to add the supplier site level currency based on the Operating unit.

Primary resource in multi-org iExpense implementation which included setup of iExpense template, financial options, payables option, signing limits for employees, expense policies, profile options, excel template for each organisation.

During the post-implementation phase, resolved many issues in Fixed Assets like correcting depreciation amount for assets by running unplanned depreciation, Transferring asset location, changing depreciation methods, adjusting assets units for particular invoice etc

Understanding of process flow of integration points between PO-AP-FA-GL-OM

Worked on errors faced in GL cross validation rules used in requisition account generator validation process

Converted existing Oracle Reports to XML/BI Publisher Report through Oracle’s desktop XML Publisher tool.

Developed new Oracle reports of AR, Inventory, AP, and PO along with the customization in the standard oracle reports.

Performed requirement gathering for RICE components for AR, AP modules.

Prepared the test documents for AR interfaces for Oracle Audit.

Participated in doing the setups for AR, Inventory module.

Partially involved in the setups of AR, AP and Inventory and presented the demo to the client.

Prepared the documents for all customized objects like reports, forms and interfaces etc.

Developed and tested for conversions and enhancements in PO, INV modules.

Created value sets for various components in the modules of GL, AP, AR, PA, and PO.

Used Oracle Application Object Library (AOL) features like Value Sets, Descriptive Flex fields, Concurrent Programs, Profile Options, standard request submissions (SRS) and parameters in the process of development.

Implemented conversions scripts and developed Install Scripts for Code Movement.

Done Sanity Testing after the code movement in Production Instance.

Defining concurrent programs, executable, forms, request set, values set.

Responsible for writing UNIX Shell scripts for automating tasks like FTP, Migration automation

Project Name: Trilogy Application Enhancement Project

Duration: Jun 2016 – April 2017

Customer name: Motorola Solutions Inc.

Project Location: Hyderabad

Position: Techno-functional consultant

Project Description and Responsibilities:The scope of this project is to develop an interface between Filed glass and Trilogy application to send AP invoice CAP files to Trilogy to create AP invoices and pay to the vendors from Trilogy applications.

Interacted with Business Users for Requirements Gathering.

Techno-functional Analyst for oracle EBS Procure to Pay (P2P) modules

Requirements gathering, Gap Analysis, functional testing, conducting CRPs, UAT and training of Procure to Pay solution for marketing department. This involves Requisition, PO, Release and AP Processes. It also involves custom processes for prior month accrual, negative accruals

Designing and leading the development of Purchase Document Open Interface for Standard POs. Oracle purchasing previously allowed Blankets and Catalogs to be imported using open interface. I extended this feature to allow import of Standard Purchase Order.

Once the customer creates a PO, the vendor could immediately see the PO online using PO acknowledgement and acknowledge it online. Vendor could change the promise date online using "Promise Date Change" feature.

Developed the code as per MSI codeing standards

Co-ordinated with customer and performed Customer Acceptance Testing

Maintained code versioning using Kintana and SVN tools

Prepared Technical Design Document (TD), Short form Project Document (SPD) and Unit Testing Document (UT)

Setups calls and coordinate with support teams for giving KT

Created Change Request (CRQ) using BMC Remedy, get necessary approvals and release the code to production

Project Name: Trilogy Finance Production support

Duration: Aug 2012 – Jun 2016

Customer name: Motorola Solutions Inc.

Project Location: Motorola Solutions Malaysia Sdn.Bhd, PENANG, MALAYSIA.

Position: Project Leader (Onsite - Malaysia)

Project Description and Responsibilities:Motorola is a global leader in providing integrated communications mobility products and solutions across broadband, embedded systems and wireless networks. Motorola’ Intelligence everywhere solutions include:

Software-enhanced wireless telephone and messaging, two-way radio products and systems, as well as networking and Internet-access products, for consumers, network operators and commercial, government and industrial customers

End-to-end systems for the delivery of interactive digital video, voice and high-speed data solutions for broadband operators

Embedded semiconductor solutions for customers in wireless communications, networking and transportation markets

Integrated electronic systems for automotive, industrial, telecommunications, computing and portable energy systems markets. Finance Transformation program is a Motorola Global-Initiative to replace the existing iFOCUS 11.5.10 oracle ERP, sector ERP finance functionality with Oracle



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