Data Entry Customer Service
Resume:
LORI B.
CHANCE
*************@*****.***
Richmond, Virginia 23235
Dedicated Office Assistant with over 10 successful years of administrative & customer service experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Office and history achieving high data output. PROFESSIONAL SUMMARY
Veritas - Office Associate
Richmond, VA • 01/2021 - Current
LAB CORP - Laboratory Technician
Richmond, VA • 01/2020 - 01/2021
CIOX HEALTH - Data Entry Clerk
Richmond, VA • 03/2018 - 01/2020
VA Department Of Consolidated Labs And Services - Administrative and Office Support Specialist
Richmond, VA • 02/2013 - 02/2018
WORK HISTORY
• Scan and Index acknowledgement of paternity forms Completed clerical tasks such as filing, copying and distributing mail.
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Interacted with customers by phone, email or in-person to provide information pertaining to VA Paternity Program.
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Checked inventory and ordered office supplies from specific locations based upon availability.
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Performed routine lab and department maintenance to keep area clean and orderly.
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Oversaw items in inventory and reordered before supplies diminished.
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Completed data entry of laboratory specimens with accuracy and efficiency.
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• Sorted documents and maintained organized filing process. Reviewed and updated client correspondence files and database information to maintain accurate records.
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• Obtained scanned records and uploaded into database.
• Identified data entry errors and reported to necessary departments.
• Monitored database updates and verified for correctness.
• Executed data verification to detect errors.
Evaluated source documents to locate information needed for each data entry field.
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Organizes and separates abnormal newborn test results and other various results for mailing
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SKILLS
• Administrative Support
• Business Opportunities Support
• PC Proficiency
Advanced MS Office Suite
Knowledge
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• Detailed Meeting Minutes
• Reading Comprehension
• Service Quality
• Archival Processing
John Tyler Community College
Chester, VA
Associate Degree: Science,
Computer Specialist
EDUCATION
Prints, collates, and distributes reports to hospitals and doctors via courier.
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Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
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Assisted coworkers and staff members with special tasks on daily basis.
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Created and implemented standard operating procedures for records handling.
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