PRANAY KUMAR REDDY

PHONE: +1-440-***-****

EMAIL: adzim1@r.postjobfree.com

OBJECTIVE

As a Salesforce Certified Professional, I have a total of 2+ years of experience in Salesforce.com and Force.com. During this time, I have gained extensive experience in configuring, customizing, integrating, building communities, and migrating from classic to lightning. I have also developed lightning components using the lightning design system.

PROFESSIONAL SUMMARY

I have 2+ years of IT experience with salesforce.com CRM platform both as Administrator and Developer.

Good experience of cloud computing services and Proficient in dealing with the functionalities related to the Service Cloud, Sales Cloud, and Marketing Cloud.

Gained a strong knowledge of synchronization, data modelling, transformation, scheduling, monitoring, and reporting in a cloud - computing environment.

Worked closely with a business team in understanding the requirements and recommending best solutions.

Experience in end-to-end development and implementation of Visualforce pages like Homepages, Disclaimer Pages.

Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, and Reports and forms with use of controllers and extensions along with session management.

Extensive experience in creating dashboards, custom reports and analytic snapshots based on user and organizational requirement.

Experienced in SFDC Development using Visualforce Pages, Components, SOQL, SOSL, and DML Statements.

Worked on Web services using REST API exclusively on obtaining the needed information using the URL approach and experience on REST methods such as Get, Put, Post, Patch and delete.

Created email templates and implemented send mail functionality by using the future method in Apex classes and optimized the code to reduce the processing time.

Worked on designing and developing Lightning Community Builder and developed Lightning Components using Lightning design systems.

Extensive experience in designing various actions including creating junction objects, custom fields, picklist, role-based page layouts, Workflow Alerts & Actions, Approval Workflows, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards, and Email as per application requirements.

EDUCATION:

Bachelors in Jawaharlal Nehru Technological University Hyderabad, India (2020)

Masters in Business Analytics from Lewis University, USA (2023)

TECHNICAL SKILLS:

Salesforce CRM

Apex Language (Classes, Trigger, Batch, Schedule), SOQL & SOSL Language, Visualforce Pages, Components, Sales, Service, Workflow rules, Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards, lightning, lightning Components, lightning design systems, Sales cloud, Service cloud, Web Services (Rest, Soap).

Force.com Tools

Developer Console, Force.com IDE, Visual Studio. Force.com Explorer, Workbench, Data Loader, Eclipse.

Web Technologies

JavaScript, jQuery, XML, HTML, CSS.

Versioning

Git, SVN, Bit bucket.

WORK EXPERIENCE:

Salesforce Admin/Developer

APSIS TECHNOLOGIES PRIVATE LIMITED/ Bangalore (India). May 2019 – July 2021

Involved in Identifying, Planning, and Implementing new Salesforce.com features and functions like new screens, workflow, force.com objects, reports, apex code to meet business requirements.

Developed batch interfaces and processes to integrate Salesforce.com with external systems.

Experience in using Data Loader and scheduling timely data backup operations using Apex scheduler.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail pages and edit pages.

Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

Creating applications to maintain the details of the product from the demand phase to the production phase.

Created Users, Roles, and public groups and implemented Role Hierarchies, sharing rules and Record Level.

Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts, and Field Updates.

Identified and implemented improvements to internal team processes or supported business's processes, products, or services.

Developed and maintained SFDC analytical reports and dashboards for management review and planning for accurate forecasting purposes.

Created profiles and implemented Object and Field Level Security to Hide Critical Information. Creating auto assignment rules using the workflow process to route tasks.

Integrated SFDC with Third-party applications.

Worked on data validation rules and formulas as per business requirements.

Created workflow rules to automate tasks, email alerts, field updates, and time-dependent actions.

Designed and implemented Salesforce Flows to automate key business processes, improving operational efficiency.

Developed user-friendly flow screens and decision logic to guide users through data entry and validation tasks.

Leveraged Salesforce Flows to integrate and synchronize data between Salesforce and external systems.

Created cross-object flows and workflows to streamline complex processes across multiple Salesforce objects.

Collaborated with stakeholders to troubleshoot and optimize flows, ensuring smooth and error-free execution.

Used the Force.com IDE (Eclipse) for development and code promotion.

Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components, and Visualforce Pages.

Developed several Triggers, Apex Classes, and Visualforce Pages as part of application development.

Developed Visualforce Pages, Custom Controllers, Apex Components, Apex Triggers, SOQL, and SOSL for displaying related data from parent objects and child objects.

Developed Visualforce Pages for certifying User data available for scrubbing and creating Visualforce controllers to restrict access to custom websites built using Force.com.

Written Batch Apex to handle un-progressed opportunities.

Implemented field-level security along with the page layouts to control access to certain fields.

Created and updated Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.

Created multiple standard and custom Aura, LWC, Lightning Components, added CSS and Design Parameters that make the Lightning component look and feel better.

Migrated several JS Buttons and VF Pages to Lightning alternative solutions as part of Lightning Conversion.

Environment: Salesforce.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Communities, REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports, Ajax, jQuery, Custom Objects, Custom Tabs, Data Migration, SOQL, SOSL.

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