Assistant Store Manager
Resume:
Stephanie Strickland
Morrilton, AR *****
*************@*****.***
Willing to relocate to: Fayetteville, AR - Fort Smith, AR - Clarksville, AR Authorized to work in the US for any employer
Work Experience
Assistant Store Manager
Burlington- Fort Smith, AR
June 2023- Present
Responsible for processes of the front end of the store, which includes cashiers and Back of the store, which includes freight team. Ensuring customers are taken care of in a quick and timely manner while also receiving great customer service and ensuring trucks are received, processed, and put on the floor in a timely manner.
Assistant Store Manager
The Home Depot - Fort Smith, AR
October 2021 to June 2023
Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for customers by meeting their project needs quickly and fully. They work with the store manager to develop strategies and objectives to drive sales and profitability. They provide leadership to associates so that these strategies and objectives are executed successfully. Sales ASMs must analyze trends, solve problems and develop themselves and their associates in order to maximize contribution to store success. They must also be capable of working with associates, the store manager and other ASMs to accomplish goals. Store Manager
Michaels - Conway, AR
April 2017 to October 2021
Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results. Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's
Sta the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for self-development Store Manager
Michaels - North Little Rock, AR
November 2015 to April 2017
Sta the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for self-development Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's
Operations Manager
Michaels - Fort Smith, AR
July 2013 to November 2015
Assist Store Manager in planning and supporting the scheduling and execution of store workload. Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute shrink and safety programs
Manage and execute the inventory management processes in store Cross trained in Custom Framing selling and production Support Specialist/ Replenishment
Michaels - Fort Smith, AR
May 2012 to July 2013
Conduct cash reconciliation and bank deposits and time edits Complete inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities
Complete merchandising processes to include Negative On Hand (NOH) review and price changes Support an accurate inventory to drive sales and reduce shrink Support freight flow processes; perform Store In Stock Optimization (SISO) duties Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Cashier / Sales Floor
Michaels - Fort Smith, AR
August 2010 to May 2012
Provide a fast and friendly check out experience
Execute cash handling to standards
Engage customers on benefits of Rewards and complete enrollments Educate customer on Voice of Customer (VOC) survey Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process execute a well merchandised and in stock store Education
High School Diploma
Van Buren High School - Van Buren, AR
May 2011
Skills
• Openness from feedback
• Experienced People Management
• Performance Management
• Freight Experience
• Recruiting
• Store Management Experience
• Freight Experience
• Payroll
• Store Management Experience
• Profit & Loss
• Change Management
• Planograms
• Pricing
• Merchandising
• Budgeting
• Employee Orientation
• Interviewing
• Oracle
• Strategic Planning
• Process Improvement
• Team Management
• Retail Management
Links
https://www.linkedin.com/in/stephanie-strickland-21a136217
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