Property Manager Regional
Resume:
Jade Burgoyne, HCCP
****.********@*****.***
OVERVIEW
Property Management professional with 23+ years of experience with strong analytical skills, solid interpersonal acumen, and proven operational excellence
EXPERIENCE
FPI Management, Kyle TX
Regional Property Manager: February 2023-Present
Manage 4 conventional communities in Texas/Oklahoma totaling 661 units
Manage 1 HUD community in Oklahoma totaling 145 units.
Develop and manage individual sites business plans including objectives, compliance goals, marketing positioning, people, asset quality, financial goals, and objectives.
Develop managers and work with staff to achieve property occupancy and rental income goals
Review and approve purchasing at all properties with complete adherence to the expense budget.
Ensure HUD compliance in order to maintain tax credit status for owners.
Rainey Management, Austin TX
Regional Property Manager: May 2022-February 2023
Manage 4 HUD/LIHTC communities in Texas totaling 828 units
Develop and manage individual sites business plans including objectives, compliance goals, marketing positioning, people, asset quality, financial goals, and objectives.
Develop managers and work with staff to achieve property occupancy and rental income goals.
Review and approve purchasing at all properties with complete adherence to the expense budget.
Ensure LIHTC and HUD compliance in order to maintain tax credit status for owners.
Sandalwood Management, Austin, TX
Regional Property Manager: July 2018-May 2022
Manage 13 LIHTC communities in 4 different states; totaling 1,771 units
Develop and manage individual site business plans including investment objectives, compliance goals, marketing positioning, people, asset quality, financial goals, and objectives.
Develop managers and work with staff to achieve property occupancy and rental income goals
Review and approve purchasing at all properties with complete adherence to the expense budget
Ensure LIHTC compliance in order to maintain tax credit status for owners
GOOD HARBOR MANAGEMENT, Austin & San Antonio, TX
Regional Property Manager; September 2017 – March 2018
Manage 4 LIHTC communities in Austin and 2 LIHTC communities in San Antonio; totaling 1,497 units
Develop and manage individual site business plans including investment objectives, compliance goals, marketing positioning, people, asset quality, financial goals, and objectives.
Develop managers and work with staff to achieve property occupancy and rental income goals
Review and approve purchasing at all properties with complete adherence to the expense budget
Ensure LIHTC compliance in order to maintain tax credit status for owners.
PINNACLE MANAGEMENT, Austin, TX
Regional Property Manager; July 2013 – August 2017
Manage 5 properties totaling 1200 units and 35M in assets (managed up to 10 properties at one time)
Develop and manage individual site business plans including investment objectives, compliance goals, marketing positioning, people, asset quality, financial goals, and objectives
Review and approve purchasing at all properties with complete adherence to the expense budget
Oversee due diligence for investment opportunities
Ensure LIHTC compliance in order to maintain tax credit status for clients
Selected to participate in exclusive Emerging Leaders Program
Property Manager, June 2009 – July 2013
Responsible for property’s overall financial performance, staffing and budget adherence.
EQUITY RESIDENTIAL, Atlanta, GA
Property Manager (2003-June 2009)
Managed property’s overall financial performance and budget; Consistently scored above
average on internal audits
Analyzed and monitored market trends and conditions and reacted accordingly
Developed and managed leasing and retention programs and marketing campaigns
Negotiated leasing and renewal rates and maintenance costs
Created and analyzed income, expense reports, traffic, lease expirations, market rents,
delinquency, financial statements and made recommendations as needed
Ensured compliance with Fair Housing, state landlord–tenant laws and Equity policies
Made final decisions on unresolved resident relations issues
Hired, trained, evaluated, coached, counseled, and supervised on-site employees
Maintained over 95% occupancy at all properties managed
Awarded multiple “Exceptional Customer Service” Awards
Area New Hire Trainer - train all new Leasing Consultants in the area on sales techniques
Experience managing multiple properties and mixed-use property (residential and retail)
Equity FLIGHT Program - selected to participate in prestigious advanced managers
training program to further develop leadership skills; Earned college level credits for
participation
Assistant Property Manager (2000-2003)
Leasing Consultant (2000)
CERTIFICATIONS / SKILLS / EDUCATION
HCCP Certified - Housing Credit Certified Professional
LIHTC
MRI
Yardi Residential
OPS Technology
Onesite/RealPage
Georgia Southern University
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