Veronica Evans

**** * **** **., ***********, IL, 62702

Phone: 217-***-**** E-mail: adziff@r.postjobfree.com

HR Specialist / Generalist - Talent Acquisition Office Management Employee Relations

Helping Companies Translate Their Business Goals to Reality

An accomplished HR Executive with extensive knowledge in supporting the overall HR Operations for an organization, with expertise across Talent Management, Learning & Development, and Organizational Design & Change Management. Possesses outstanding people skills in managing personnel, and ensures that human resources programs and initiatives are effective, efficient, and aligned to overall business objectives. Diverse work experience, with heavy emphasis on interpersonal relationship building and people management skills. Accomplished in maximizing organization performance by re-engineering workflows and training options to better meet overarching goals and strengthen performance quality. Proven as a strategist for coming up with creative solutions for enhancing total organizational performance and is notable for undertaking multiple spectrums of tasks in the interest of the growth of any given role. A field-tested Leader, with an in-depth, comprehensive prowess in delivering transformational business results for clients and customers with expertise in coordination and communication. Has a track record of pitching ideas on areas of improvement, with solid administrative skills, effectively accelerating the metrics of any professional undertaking. Commands top-notch administration, presentation, public speaking, and interpersonal skills, and proficiently adapts to dynamic / demanding environments.

~ Extensive years of industry experience in Business and Office Management, seeking to transition into an HR Leadership role. Human Resource Management PHR Certified: forecasting hiring needs based on business growth plans, building talent pipelines for current and future job openings, and leading all sourcing strategies. ~

~ Anticipate and resolve litigation risks; deal with grievances and violations; invoke disciplinary actions;

Follow and ensure adherence to relevant internal and legal procedures ~

~ Develop and manage the overall provision of HR services, policies, and programs; Apply innovative approaches to work process design, succession planning, career development, and inter-organizational mobility ~

Coaching, Training & Mentoring Leadership & Leadership Coaching Policies & Procedures

Recruitment Formalities & Procedures Program management Analyses and Research

Performance tracks & Appraisals Applicant Tracking Systems (ATS) Finance & Payroll

Documentation, Records & Database Project management & Budgets Labor regulations

RECENT PROFESSIONAL EXPERIENCE

The Housing Authority - Springfield, IL [Oct 2022 – Present]

Production Control Coordinator

Analyze, plan, and manage production control activities to improve runtime.

Review production plans to identify risks and communicate the same to the Manager.

Plan inventory management techniques to avoid any shortages and excesses.

Plan and monitor material movement in the production cycle to ensure continuous operations.

Develop process improvements for inventory, manufacturing and production control systems.

Analyze customer orders and establish production schedules for timely delivery.

Review change orders and execute them appropriately.

Investigate production control problems, analyze root causes, and derive solutions.

Ensure that staff follow company policies and safety procedures.

Determine equipment, material and manpower requirements for each job order.

Monitor the execution of job orders and adjust production schedule for timely delivery.

Negotiate job orders with customers based on equipment capacity and material availability.

Analyze current and backlog job orders and accordingly develop production plans and schedules.

Work with materials, manufacturing and purchasing departments in identifying and resolving production planning problems.

Illinois Department of Human services - Springfield, IL [Apr 2022 – Aug 2022]

Fiscal Service in Accounting

Processed and balanced client payments for the department.

Processed overpayments for the department of human services.

Logged checks and balances into the computer software.

Mill Creek Alzheimer's Special Care Center - Springfield, IL [Sep 2021 – Apr 2022]

Business Manager

Managed daily operations, staff and customer support initiatives.

Designed and implemented business plans and strategies to promote the attainment of goals.

Greeted visitors and vendors, answered phone calls and faxes.

Conducted payroll through ADP and collected resident payments using YARDI.

Organized, filed, and processed long term insurance paperwork.

HSHS St. John’s Hospital - Springfield, IL [Jan 2018 – Oct 2019]

Unit Clerk/Floor Assistant.

Greeted patients, families, and visitors in person and by phone. Addressed queries and complaints.

Collaborated and liaised with physicians, nursing staff, and other healthcare personnel and departments.

Maintained confidentiality and compliance with HIPAA regulations.

Ensured all patient information was logged into databases and records were always secured.

Oversaw equipment repairs and maintenance by liaising with equipment vendors or maintenance personnel.

Complied with all policies and procedures in compliance with infectious control and Jayco guidelines.

Interlink Communications - Apache Junction, AZ [Aug 2005 – Oct 2016]

Business Office Manager / HR Manager

Spearheaded the development, planning, and execution of effective HR strategies and ensured the success of the company and its HR department.

Collaborated with management teams to develop strategic HR policies and plans (e.g., recruitment, compensation, training, etc.) for crafting the organization’s vision and strategy.

Maintained office services by organizing office operations and procedures.

Recruited, selected, oriented, trained, and managed employees.

Prepared annual budgets; scheduled expenditures; analyzed variances; initiated corrective actions.

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Human Resource Certification [Nov 2017 - Jun 2019] University of Phoenix - Phoenix, AZ

High school diploma or GED [Mar 2017] Lanphier High School - Springfield, IL

Certifications and Trainings:

• Human Resources Skills: Recruiting (Feb 2020) • Customer Focus & Orientation (Jan 2020)

• HR: Compensation & benefits (Dec 2020) • Administrative assistant/receptionist (Apr 2021)

• Medical receptionist skills (Apr 2020) • BLS (Basic Life Support) Feb/2018 Detail orientated

Technical skills: Microsoft Office Suite State paperwork section 8 DHS Medicaid Human Resources ADP

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