Customer Service Representative
Resume:
Nykesha Altine
Harrisburg, PA *****
adzidl@r.postjobfree.com
Work Experience
Customer Service Representative
Penn Credit Corporation - Harrisburg, PA
May 2023 to August 2023
Answering Inbound and Outbound calls, Helping patients with making payments, setting up payment plans, answering questions pertaining to their bills, and etc. Customer Service Representative
EZPASS - Harrisburg, PA
October 2020 to October 2022
Help members set up account, Adding money to accounts, Activating EzPass, making inbound and outbound calls, etc.
Debt Collector
The NRA group - Harrisburg, PA
October 2016 to October 2018
Making calls to help individuals resolve their debt, Taking payments, setting up payment plans etc. Resident Assistant
Keystone Human Services - Harrisburg, PA
January 2010 to October 2016
Help assisting individuals with disabilities with ADL’s, such as shopping, making doctors appointments, housekeeping and etc.
CNA - Certified Nursing Assistant
Colonial Park Care Center - Harrisburg, PA
January 2004 to June 2008
Help assisting elderly with activities of daily living such as, bathing, Dressing, cooking and etc. Education
High school diploma
John Harris - Harrisburg, PA
Skills
• Cold Calling (5 years)
• Caregiving (10+ years)
• Nursing (10+ years)
• Home Care (10+ years)
• Meal Preparation (10+ years)
• Senior Care
• Cooking (10+ years)
• Laundry (10+ years)
• Customer Service Representative (2 years)
• Medication Administration (10+ years)
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