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Pharmacy Technician Customer Service

Location:
Brookhaven, PA
Salary:
19.00
Posted:
September 06, 2023

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Resume:

Catherine Slowik

Cell:610-***-****

Email: adzica@r.postjobfree.com

Summary

Pharmacy. Technician 17 years professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Experience

June 2022

Crozer Hospital Upland, Pa

Pharmacy Technician

I work in the kidney transplant department. I help patients with filling their medication box. I also do all the prior authorizations for patients medication. I update patient’s medication list in the computer. I take their refills to the pharmacy for them. Etc..

March 2016 to January 2022

Good Health Pharmacy Chester, PA

Pharmacy Technician

Helping customers with over the counter medications.

Assisted pharmacist in daily operations tasks and administrative tasks.

Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.

Answer telephone calls and assisted customers by directing calls to appropriate personnel.

Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.

Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.

Provided filled prescriptions to customers, included medication information sheets and coordinated consults.

Met regulatory reordering requirements by documenting pharmacy log with information on prescriptions picked up by patients.

Worked with insurance companies to process claims, resolve problems and obtain payments.

Established and updated patient profiles, including lists of medications and insurance details.

Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.

December 2014 to February 2016

Rite Aid Chester, PA

Pharmacy Technician

I can do everything in a pharmacy setting.

Data entry, filling prescriptions, calling insurance companies etc.

Created new customer profiles and updated information in pharmacy computer systems.

Entered patient and medication information into computers to generate labels.

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Worked with insurance companies to process claims, resolve problems and obtain payments.

Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.

Resolved third-party rejection claims.

Restocked shelves and prepared expired drugs for return.

Communicated with insurance companies for billing purposes.

Ordered out of stock medications to ensure patients were taken care of accordingly.

Contract jobs

2006 to 2014

Working with different pharmacies doing inventory for some of the big chain pharmacies in Philadelphia and surrounding areas .

June 2000 to March 2006

Cvs Pharmacy Inc. Brookhaven, PA

Pharmacy Technician

Provided filled prescriptions to customers, included medication information sheets and coordinated consults.

Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.

Met regulatory record keeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.

Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.

Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.

Answered telephone calls.

Eliminated third-party rejection claims .

Prepared requisitions for drugs and supplies as directed by pharmacist.

Entered orders into the system and filled medication orders.

Ensured proper entry and processing of patient prescriptions in company system.

Verified insurance benefits to refill medications and upheld fantastic customer service standards.

Dispensed approximately. prescriptions daily.

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Education and Training

1995

High school

Health Care, Sun Valley Aston PA



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