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Customer Service Data Entry

Location:
Trenton, NJ, 08618
Salary:
19
Posted:
September 06, 2023

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Resume:

CV

CAMILA VARGAS-ROQUE

adzibx@r.postjobfree.com 609-***-**** Trenton, NJ 08618

Dedicated Warehouse team member skilled in communication abilities, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.

Enthusiastic individual experienced in Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing 5 years of warehouse experience along with strengths in stock management and multitasking.

Behavior Management Techniques

Activity Planning

Conflict Resolution

Caring and Responsible

Planning and Leading Activities

Verbal and Written Communication

Communication and Cooperation

Translation and Interpretation Services (Speak English & Spanish)

Calm and Professional Under Pressure

Creative Problem Solving.

Database Documentation

Problem-Solving Skills

Safety Policies and Procedures

Learning Assessment Skills.

Safety Awareness.

Operational Efficiency and Safety.

Positive Reinforcement Strategies.

Order Picking and Processing.

Hiring and Training.

Positive Interactions.

Distribution and Warehousing.

Teaching Strategies.

Continuous Improvement Planning.

Inventory Management Software.

Product Packaging.

Educational Software.

Operations Planning.

Team Collaboration.

Employee Motivation.

Multiple Priorities Management.

Quality Control.

Quality Management.

Shipping and Receiving.

Verbal and Written Communication.

Project Requirements.

Employee Safety.

Workplace Monitoring.

Operations Management.

Team Meetings.

Spanish Interpreting.

Quality Improvement Leadership.

Bilingual.

Operational Reporting.

Consecutive Translation.

Staff Supervision.

Language Interpretation

Experience in Leadership

Planning & Organizing

Organizational Skills

Computer Skills

Good Work Ethic

Microsoft Office

Friendly, Positive Attitude

Team Building

Problem Resolution

Team Management

Fluent in Spanish

Supervision & Leadership

Active Listening

Summary

Skills

G-III New York, NY

Monitor Clerk

03/2023 - Current

Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment. Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

Reviewed order data to verify transactions and shipping dates. Received and routed business correspondence to correct departments and staff members.

Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction. Checked packages and merchandise for damage and notified vendors. Compared shipments received with purchase orders to cross-reference goods ordered with goods received.

Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Process incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update system.

Recorded information, shortages and discrepancies to keep records current and accurate.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free. Simplified shipping and receiving processes for improved workflow. Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors. Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns. Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Sorted and delivered materials to different work areas and staff. Verified orders by comparing names and quantity of items packaged with shipping documents.

Compared shipping orders and invoices against contents received to verify accuracy.

Inspected incoming and outgoing shipments to identify discrepancies with records.

Processed required paperwork to expedite handling of shipped and received goods.

Warehouse Operations.

Warehouse Management Microsoft Office.

Team Leadership & Leadership Training.

Experience

Quality Management Continuous Improvement.

Spanish Translation English.

IRG staffing Perth Amboy, NJ

On Site

12/2018 - 04/2020

Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.

Enhanced employee welfare by adhering to established procedures for duration of investigations and disciplinary actions. Developed and implemented personnel guidelines and procedures to update personnel policy manual.

Mediated conflict and employment issues to avoid litigation. Facilitated regular meetings to discuss and develop plans to positively influence workplace relationships.

Provided advice and guidance to leadership and non-management personnel in resolving work-related problems.

Organized special company and team-building events to increase employee collaboration, trust and communication.

Investigated, arbitrated and resolved employee complaints and issues. Facilitated new hire orientations, processed transfers and managed employee separations.

Recruited and screened candidates for management and specialty positions.

Guided managers and supervisors on resolving discipline issues and employee grievances.

Reported on workplace health and safety compliance to superiors. Created staff teams based on employee strengths and made adjustments to promote overall productivity.

Developed employee orientation and training programs for new hires. Manage shift reports and communication.

Developed work schedules for team members to maximize shift coverage. Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets. Initiated onsite safety program and properly trained team members to decrease injuries.

Coordinated site investigations, documented issues and escalated to executive teams.

Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership. Maintained records and logs of work performed and materials and equipment.

Created weekly and monthly reports and presentations for management team.

Beach Camera Edison, NJ

Returns Manager

01/2017 - 12/2018

Recieve the merchandise and inspect it to determine its condition and be able to classify it as salable or returnable to the original seller for replacement or credit. Direct communication with sellers.

Team Leadership. Leadership. Microsoft Office. Continuous Improvement Distributed returned merchandise to appropriate store departments or palletized for liquidation.

Documented returned product details in Software inventory tracking system.

Adhered to company safety guidelines to minimize warehouse accidents. Delivered high-quality customer service by gathering feedback on product deficiencies.

Provided documentation and calculations to support inventory distribution decisions.

Established team priorities, maintained schedules and monitored performance.

Directed training and retraining of employees to boost performance and enhance business results.

HEB Warehouse

Order Selector

09/2015 - 12/2016

Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.

Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.

Checked inventory and selected products from specific locations based upon availability.

Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.

Performs work tasks in a safe manner, in compliance with work instructions. Ensures work performed meets individual productivity goals, team productivity goals, and facility productivity goals. 4 University of Havana Cuba

GED

08/2014

Education and Training



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