Team Lead General Merchandise
Resume:
Maurice Rose
Coral Springs, Florida 33065
Email: ********@*****.***
Summary of Qualification:
Analytical, intuitive, and self-starter, Strong communication, interpersonal and presentation skills. Versed in various retail operations software applications and hardware tools. Microsoft Office: Word, Excel, Outlook, and PowerPoint. Excellent Internet research skills. People oriented, flexible team player, ability to execute tasks and achieve profitable results in a timely fashion. Trained and certified by Target to use Trash Compactor, cardboard baler, electric pallet jack, and crown pallet stacker.
Experience:
Target
General Merchandise Team Lead Coral Springs, Florida 04/2023-present
Highlight- promoted from part time overnight inbound expert team member with start date of 04/2021 to current Team Lead position.
Oversee execution of processes in inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for select GM areas of the store.
Ensures Target service culture that prioritizes the guest service experience is consistently executed by model, train, and coach expectations to deliver the service standard.
Enable efficient delivery to our guests by leading pick, pack, and ship fulfillment work (if applicable)
As a key carrier, follow all safe and secure training and processes.
Receives vendors both merchandise and facility and assign purchase order, deliver confirmations and or documentation for work orders.
All aspects of inventory preparedness, execution, troubleshooting and resolutions
Bloomingdales
Distribution Receiving Supervisor Aventura, Florida 06/2016- present.
Supervises the receiving associates (primary team of 10) to timely unload trailers, process the receipts and deliver the receipts to designated areas.
Audit high value-high shrink receipts to ensure manifest accuracy and complete reports if discrepancies occur; as an accomplishment, store shortage was reduced which increased bottom line profit for 2017.
Assist in managing the fulfillment center with all aspects of fulfillment processes and troubleshooting issues.
Assist and/or execute manpower scheduling in absence of manager.
Assist with project planning, timelines and managing the dock overload for execution of projects.
Train receiving consultants, and ensure all certifications are completed for OSHA safety standards.
Supervises and assists the completion of reverse logistics which improves store profitability.
Supervises the loading dock for all incoming and outgoing mailroom receipts.
Assist Public Relation team in executing in-store events by manpower planning and collateral staging.
Supervises the flagship consultants for daily routines necessary for store operations.
Assist in hiring process by conducting interviews.
Sephora
Fragrance/Skincare Consultant Aventura, Florida 7/2014- 6/2016
Provide client service which led to sale growth in primarily the fragrance business.
Provide in-depth consultations/demonstrations to create client loyalty in the skincare business.
As a seasoned consultant designated in training new consultants and conducting training exercises on new products
As a seasoned consultant assisted with managing the sales floor during peak business hours or in absence of team leads or managers
Assisted at Point of Sale as needed and as Point of sale auditor for daily financials.
Recovery Lead New York, N.Y. 6/2007- 6/2014
Supervised the overnight stock consultants (primary team of 8) and supplementary consultants to timely receive inventory deliveries, process inventory and simultaneously executing floor updates, price updates and coordinating the cleaning crews.
Executed daily closing point of sale duties, including auditing daily P.O.S financials and managing the sales floor until daily closure of the store.
Resolved all incoming inventory discrepancies; and as an accomplishment lowered loss through impeccable inventory paperwork procedures (improved the filing system) for 2009 & 2010.
Maintained stock room standards; executed and delegated operational tasks such as shipping, mark-out-of-stocks and initial troubleshoot equipment when problems occur.
Assisted the operations manager with economically ordering supplies within the budgeted parameters.
Trained new consultants in all stock procedures, loss prevention and emergency procedures.
Supplemented as a client service lead/sales consultant during leads or manager paid time off (vacations etc)
Ann Taylor Loft
Stock Lead New York, N.Y. 6/2004 – 5/2007
Delegated tasks to stockroom associates
Managed and maintained inventory.
Coordinated with visual supervisor to execute new product, prices, and promotions in a timely manner.
Troubleshot errors in delivery, operational equipment, and client issues (including tracking and tracing packages)
Ensured client orders were shipped and in a timely manner.
Ensured loss prevention standards were met.
Assisted at the Point of Sale as needed and as a cash auditor.
Gap Inc.
Stock consultant New York, NY 10/2000-6/2004
Executed all operational processes, with focus on receiving, inventory maintenance and outbound logistics.
Assisted with executing visual store plans.
Assisted on point of sale as needed.
Education:
York College, New York, NY
Economics major
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