Khushboo

Bengaluru,******

+919*********

adzi61@r.postjobfree.com

Summary

Responsible QA Manual Tester, passionate about delivering outstanding quality and service. Innovative industry professional places highest priority on workplace quality reputation. Motivated QA Tester adept at conducting inspection processes to meet customer and organizational requirements.

Experience

QA Manual Tester (Oct 2021 – July 2023)

Race2cloud Technologies Pvt Ltd – Bengaluru,India

• Produced and maintained technical documentation for reference and reporting.

• Troubleshoot software to debug errors and discrepancies, establishing less disruptions.

• Gathered data to evaluate performance of process against defined criteria.

• A good working knowledge of test management software and QA methodologies.

• Excellent verbal and written communication skills.

• A good knowledge to adopt QA process across the whole SDLC in a new team: requirements,setting,design,planning,implementation,testing,deployment,ma intenance, support.

• Project managed the entire requirement of the projects from the clients for the deliverables.

• Owned and delivered the Creator,CRM,HRMS and Finance implementation line of business.

• Provided input in the Development, Quality assurance, User training, Application support section.

• Discussed issues and proposed solutions with management to apply quality control measures.

• Devised training materials and operating manuals to provide guide and clear instructions of quality assurance.

• Performed system, integration and regression testing on software to define specifications, expose defects and gauge functionality.

• Contributed to design reviews by providing valuable input and resolutions.

• Recorded quality assurance activities to maintain accurate documentation and manage quality of system.

• Wrote and submitted reports to highlight factors relating to software testing for design improvement.

• Collaborated with Operational teams and project leads to enable delivery of key objectives.

• Worked on numerous software development projects simultaneously without supervision, achieving tight deadlines.

• Resolved first-line support tickets within target timeframes, eliminating operational downtime.

• Educated staff and service users on new systems and software to maintain workforce productivity.

• Configured, tested, validated and implemented business process changes in Zoho People resulting in optimized and continuous improvement activities.

• Created and maintained relevant data structures and plans in Zoho People.

• Worked with HR systems & process improvement Lead to support the coordination of HR systems and process improvement, and identified areas of improvement to ensure we are using the system effectively. Test Engineer( June 2018 – July 2021)

Addicor Technology Pvt Ltd – Noida, India

• Implemented quality assurance testing methodologies and controls.

• Collaborated with end users and QA testers to determine requirements.

• Advised and recommended future technical and operational process improvements to address inefficiencies.

• Decisive and ability to quickly identify problems & make decisions to solve them.

• Strong interpersonal and communication skills.

• Documented the functional requirements for projects and created the implementation plans for same.

• Provided KT to the internal team members about the standard procedure followed within team.

• Coordinated exploratory testing with developers and external testers to proactively assess viability.

• Used Agile methodologies to aid team delivery of effective, quality software solutions.

• Wrote detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports.

• Prioritised bugs through focused data collection and analysis, driving continual innovation.

• Reviewed and validated requirements and technical specifications to develop and execute test plans.

• Wrote and updated manual test cases, maintaining optimal organisation for team productivity.

• Organised schedules to coordinate use of team time and technical resources.

• Helped coordinate quality assurance processes throughout development life-cycle.

• Trained junior team members of quality standards and testing procedures. Skills

• Test implementation

• Project management

• Defect monitoring

• Researching

• Manual test case preparation

• Operational assessments

• Product development

• Process improvement

• Quality Control

• Information collection and analysis

• Defect resolution

• Communication skills

• Problem-solving

• Product development

• Technical Writing

• Unit Test writing

• Zoho People, CRM, recruit

• Zoho Survey

• Zoho Desk

• Zoho Campaigns

• Marketing

Education

2017 GGSESTC – Bokaro Steel City, Jharkhand

B. Tech,Electronics and Communication Engineering HSC,2013 Shree Ayappa Public School(CBSE)-Bokaro Steel City, Jharkhand SSC,2011 Bokaro Ispat Vidyalaya(CBSE)- Bokaro Steel City, Jharkhand Soft Skills

Stakeholder Management, Adaptability, Determination,Hard Working, Collaborative and Cooperative attitude.

Certifications

• Completed Zoho Certification from Udemy

• Completed HRMS Certification from GreytHR

Languages

• English

• Hindi

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