Contact
Education
Phone
***********@*****.***
Talavera, Nueva Ecija
Address
Alyana Samantha
N. Casing
C u s t o m e r S u p p o r t
R e p r e s e n t a t i v e
I’m Yana, CSR/Account Associate with 2
years and 1 month of experience
particularly in voice account in BPO
industry.
Experience
Assisting veterans with their claims, helping veterans with their developed medical evidence to submit to the VA.
Managing customer service
specifically health care account
Captioning call to help people
with difficulty in hearing
Customer Service
Representative
Account Associate
Customer Support
Representative
September 2022 - March 2023
March 2021 - April 2022
January 2020 - July 2020
Globaltek PH - Cabanatuan City, Nueva Ecija
VXI - Clark, Pampanga
Teleperformance - McKinley Hills, Taguig City
Wesleyan University of the Philippines
BS Accountancy
2016-2017
Expertise
English Proficiency
Computer Literacy