Customer Service Front Desk
Resume:
Summary
Customer Service, & Printing Experience
●Dependable employee with 19+ years of experience in the printing industry.
●Skilled at managing inventory control, customer relations and safety & compliance.
●Certified Forklift Operator and skilled at coaching other staff.
●Promoted to positions of increased responsibility given strong people and project management skills.
Experience
State Farm Arena, 1 State Farm Dr., Atlanta, GA 30303
November 2018 – Current
Event Security
Provide customer services to guests, metal detector & bag screening, conduct security checks throughout the arena, assist with crowd control.
UPS, 58 Glenlake Parkway NE, Atlanta, GA 30328
October 31, 2022 – January 15, 2023
Personal Vehicle Driver
Assisted with the delivery of packages
MARTA, 2424 Piedmont Rd. NE, Atlanta, GA 30324
November 1999 – July 2019
Reprographic Specialist I, II, III
Greeted customers & assisted with printing orders, operated offset & high speed presses to produce print jobs for the Authority, operated various copy machines, binding machines, answered phones, ordered supplies, supervised print shop when called upon
Crowne Plaza Ravinia, 4355 Ashford Dunwoody Rd, Atlanta, GA 30035
February 1997 – November 1999
Concierge
Assisted and greeted customers, answered phones, assisted at front desk, assisted with the switchboard, set up and operated the Executive Lounge, copying and filing
References upon request
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