Louisa Stamm

(C) 704-***-**** I adzhza@r.postjobfree.com I Cornelius, NC 28031

SUMMARY

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational, clerical and activity-based skills to any setting. Excited to begin a new challenge and be successful in helping individuals meet their needs.

SKILLS

● Customer support and assistance

● Research and facts collecting

● Effective customer communication

● Community outreach

● Project organization

EXPERIENCE

Travel Agent/Owner, JAMS Fun Travel, August 2022-Current Cornelius, NC

● Consistently foster business growth by delivering first-rate travel advising and itineraries to develop valuable client relations.

● Complete travel arrangements for clients based on their wants and needs.

● Prepare documents and email confirmations to the clients.

● Develop a loyal clientele base by providing excellent listening and research skills and keen understanding of travel budgets.

● Promote services on social media to foster business growth.

● Participate in travel-related webinars, vendor training and destination specialization programs.

Classroom Volunteer, Charlotte Mecklenburg Schools, August 2008-June 2022 Charlotte, NC

● Offered general support to instructors, including handing out documents, organizing materials and straightening up the classroom.

● Mentored small groups of students to assist in building skill levels.

● Proctored lessons and exams to groups of up to 28 students.

● Assisted in the distribution of information between school administrators, Parent Teacher Organizations, teachers and parents.

Preschool Board of Directors, Huntersville United Methodist Church, August 2006-August 2007

Huntersville, NC

● Voted on key decisions to start and develop the preschool program.

● Worked closely with board members to develop and manage budget, select curriculum and discuss hiring techniques.

● Discussed potential candidates for positions including for the role of preschool director. MOPS Social Committee Chair, MOPS Huntersville United Methodist Church, March 2004-May 2007

Huntersville NC

● Handled all delegated tasks, including writing the Newsletter and communicating with members.

● Collaborated with team members to plan meetings, develop programs for the community and provide possible community service opportunities.

● Planned, organized and led activities for members beyond meeting. Media Specialist, Charlotte Mecklenburg Schools, August 2000-June 2003 Charlotte, NC

● Handled all troubleshooting of PCs, software, printers and other equipment in the most efficient manner for the entire school.

● Provided modern and successful educational experience for students by incorporating a range of media and technology options.

● Helped teachers incorporate literacy skills and build love of education in students of all backgrounds.

● Organized all aspects of the library, including media supplies, main catalog, special equipment and permanent records.

● Used library and scholarly databases to locate necessary information.

● Sourced materials that met current needs, drove curiosity and supported learning.

● Taught group and individual instruction sessions to impart knowledge of library and research practices.

Library and Information Specialist, Public Library of Charlotte Mecklenburg County, January 1999-August 2000

Charlotte, NC

● Sourced materials that met current needs, drove curiosity and supported learning.

● Attended conferences to maintain current knowledge of field.

● Kept resources in neat, clean, and working fashion to maintain availability for use.

● Taught group and individual instruction sessions to impart knowledge of library and research practices.

● Researched questions and concerns from customers and provided detailed responses.

● Troubleshooted technical problems with library computers and other technology.

● Traveled to various locations to perform book talks.

● Worked with a team to develop programs for the young adult patrons.

● Wrote book reviews to be found on the library website. EDUCATION

Masters of Library and Information Science

Library and Information Science, University of North Carolina at Greensboro, Greensboro, NC December 1998

Bachelor of Arts

History, SUNY at Fredonia, Fredonia, NY

May 1995

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