OGUNDOWO BISOLA ESTHER

Saint John, New Brunswick E2J4J2 •+1-506-***-**** • adzhvw@r.postjobfree.com

Professional Summary

Dedicated and results-driven Sales Representative with a history of fostering customer relationships and enhancing business objectives. Passionate about understanding customer needs and driving sales results. Strong aptitude for learning new products and working collaboratively with team members.

Skills and Expertise

Customer Service: Exceptional ability to understand, address, and satisfy customer needs. Communication: Clear and effective oral and written communication. Problem Solving: Efficiently identify and resolve customer-related issues. Technical Skills: Proficient in Microsoft Office Suite, especially PowerPoint. Organization: Capable of handling multiple tasks and managing organized workflows. Teamwork: Collaborative mindset with experience in team-oriented environments. Professional Experience

Administrative staff & Tutor, 2022-2023

Internship Services Limited - Nigeria

Maintained organized filing systems and performed data entry tasks.

Supported coworkers with daily special tasks and projects.

Established and nurtured customer relationships, responding timely to inquiries and accommodating special requests.

Distributed incoming mail efficiently to ensure rapid response to client inquiries. Sales Representative 2021-2022

Peculiar Store - Nigeria

Conducted research to provide in-depth product knowledge and address customer inquiries

Addressed and resolved customer comments and complaints promptly.

Managed cash transactions, ensuring payment accuracy.

Assisted customers in product selection based on their needs and preferences.

Prepared and submitted weekly sales and inventory reports to management. Education

Diploma in Human Resources, New Brunswick Community College- In view by 2024

B.Sc in Business Administration, Kwara State University, Nigeria- Second Class Honor- 2021

Certifications

Human Resource Management (2022)

Customer Relationship management (2022)